Jonathan M. Wainwright Memorial VA Medical Center

77 Wainwright Drive Walla Walla, WA 99362
DetoxInpatientOutpatient

About Jonathan M. Wainwright Memorial VA Medical Center

Since 1921, the Jonathan M. Wainwright Memorial VA Medical Center (Walla Walla VAMC) has been improving the health of the men and women who have so proudly served our nation. Jonathan M. Wainwright Memorial VA Medical Center is located in Walla Walla, Washington.

Walla Walla VA supports the VHA mission to “Honor American Veterans by providing exceptional health care that improves their health and well-being.” In addition to supporting VHA’s mission, Walla Walla VAMC exists to serve the Veteran through the delivery of timely quality care by staff who demonstrate outstanding customer service, the advancement of health care through research, and the education of tomorrow’s health care providers.

Women-and men as well-may experience repeated sexual harassment or sexual assault during their military service. Special services are available to women who have experienced Military Sexual Trauma (MST). VA provides free, confidential counseling and treatment for mental and physical health conditions related to MST.

Latest Reviews

Betty Newby
2 months ago on Google
1
We were supposed to get a handicap ramp for my husband, the guy that came out was a total jerk, ball faced lied to me. Brought out a huge wheelchair ramp that ran out almost to the street took up all of my parking pad, left me nowhere to park, he blocked every entrance into our front yard and then kept tell me it was required, LIAR, I called the state it is rise over run my steps are 15in the was supposed to be 15ft which would have been perfect. Now i have to hire someone to dismantle it so we have a place to park. He tried to bully me when i told him i was calling the VA he said won't do you any good they are used to dealing with people like!!! He said your husband signed for this, my husband has Dementia and doesn't remember signing anything. The Va has not bothered to call me back, not only is he ripping me off he is Ripping the VA off by installing these big expensive ramps that people don't needor want.
Daren Tolley
6 months ago on Google
1
I would give fewer stars if possible. Everytime that I call to make an appointment to get new glasses I am transferred to an answering machine that obviously nobody checks. I do not get a call back for scheduling. I have been trying to get new glasses since November 2023 and now it is June of 2024.The next time I hear someone talking about everyone being entitled to government Healthcare, I am going to tell them to take a look at the VA. We as America's Military fight against socialism and yet as soon as we get injured we are thrown into the most socialist Healthcare system imaginable. There is nothing quite like perpetuating a broken system.
Darrell Wilburn
6 months ago on Google
3
waiting 90 minutes for first appointment that I've waited 3 months to get. Now that I'm in the system, things seem more orderly. Eye Care is really good, as are labs and X-rays. But foot Care is problematic. Medical consultation are very through. Community Referral system seems slow, but does happen.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.7 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).
sober-living iconSober Living Homes
Sober Living Houses (SLHs), aka sober homes or halfway houses, are safe, substance-free, supportive living facilities for those recovering from substance abuse. Ideal for those who've just been through inpatient or outpatient treatment, SLHs are supervised environments with rules that support sobriety, such as curfews, shared chores, and therapeutic meetings. Residents are also often trained on life skills and coping skills to make it easier to transition into society. SLHs also provide a strong sense of community that can lead to the kind of deep and lasting connections with other sober individuals that supports a new, healthy lifestyle.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Effective drug rehab in Washington integrates care for the whole person, offering comprehensive solutions to addiction. Treatment methods address mental, physical, and relational aspects of substance abuse.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

ECT is a form of treatment in which controlled electric currents are passed through the brain, sometimes causing short seizures. Treatments are done under general anesthesia. ECT appears to change brain chemistry for the better, and has been shown to provide fast and sometimes dramatic improvements in severe mental health conditions that can exist alongside addiction, including depression, bipolar disorder, psychosis, and suicidality. ECT is also often used by those who prefer it to taking medication.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • private iconPrivate Setting
  • car iconPrivate Transportation

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 31281

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Washington
License Number: 013100

Contact Information

Phone icon (509) 525-5200
Building icon

77 Wainwright Drive
Walla Walla, WA 99362

Reviews of Jonathan M. Wainwright Memorial VA Medical Center

3.71/5 (74 reviews)
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Reviews

4.5

The care and effort they input every day at everything they do is amazing. I was given so much time and attention, my money was well-invested really.

Reviewed on 2/14/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.7 (73 reviews)
Betty Newby
2 months ago
1

We were supposed to get a handicap ramp for my husband, the guy that came out was a total jerk, ball faced lied to me. Brought out a huge wheelchair ramp that ran out almost to the street took up all of my parking pad, left me nowhere to park, he blocked every entrance into our front yard and then kept tell me it was required, LIAR, I called the state it is rise over run my steps are 15in the was supposed to be 15ft which would have been perfect. Now i have to hire someone to dismantle it so we have a place to park. He tried to bully me when i told him i was calling the VA he said won't do you any good they are used to dealing with people like!!! He said your husband signed for this, my husband has Dementia and doesn't remember signing anything. The Va has not bothered to call me back, not only is he ripping me off he is Ripping the VA off by installing these big expensive ramps that people don't needor want.

Daren Tolley
6 months ago
1

I would give fewer stars if possible. Everytime that I call to make an appointment to get new glasses I am transferred to an answering machine that obviously nobody checks. I do not get a call back for scheduling. I have been trying to get new glasses since November 2023 and now it is June of 2024.The next time I hear someone talking about everyone being entitled to government Healthcare, I am going to tell them to take a look at the VA. We as America's Military fight against socialism and yet as soon as we get injured we are thrown into the most socialist Healthcare system imaginable. There is nothing quite like perpetuating a broken system.

Darrell Wilburn
6 months ago
3

waiting 90 minutes for first appointment that I've waited 3 months to get. Now that I'm in the system, things seem more orderly. Eye Care is really good, as are labs and X-rays. But foot Care is problematic. Medical consultation are very through. Community Referral system seems slow, but does happen.

Charles French
7 months ago
4

The people that assist you are great. SERVICE depends upon the dr you are seeing. My overall experience has been great.

G Bates
8 months ago
5

Having experienced various VA facilities, I've gained an understanding of the ideal attributes. There are still problems such as outdated infrastructure & extended wait times, but it's clear that certain VA facilities stand out. The staff at these exceptional facilities show a genuine commitment to their Veterans. They not only acknowledge but genuinely care about the pain and challenges Veterans have faced and continue to deal with. I recommend seeking care at facilities such as this one, where dedication creates an environment to Veteran support and healing.

Chelsiekaras karas
9 months ago
1

ZERO this place is absolutely horrible .. they promise things that never are done any referral takes a year or they just never get back to you .. this place has some serious issues.. and for those that have severe medical conditions having to wait 6 months or longer could mean life or death.. there is never anyway to make an apt .. the mental health dept is non existent.. I do not recommend

Christopher Clouse
1 year ago
5

Staff is excellent. I come from Tri Cities, I prefer it over the Richland CBOC. A lot of folks dog on the VA and it's typically due to not understanding how to navigate things. My personal experience has been overall pretty good. My PCP is responsive and I have better results with the VA than I do TRICARE.

Michelle Harrison
1 year ago
5

After years without upper teeth lost from chemo and Seattle canceling so many appointments..I called the Walla Walla VA dental office. That's an amazing team and staff and yesterday I got some teeth added to my implants!!! Remember veterans..go to a compensation office FIRST to see if you qualify for dental or medical. Mental health care is ALWAYS FREE..just reach out.God Bless us and our families and the people who manage our continued care. Thank you Walla Walla VA hospital.

Bangin Steel
1 year ago
2

They don't answer the phone or return calls.

Red Rum
1 year ago
1

D J
1 year ago
5

I have found the best way to communicate to the VA is through secure messaging on the "my healthevet" app! it takes two working days but it works. so, set-up your account now!!

Mike Michener
1 year ago
1

No one, and I emphasize no one, answers their phones. And so far no one, again no one, returns calls. I've been leaving messages all over Wainwright since January 6th, attempting to secure an audiology appointment. Maybe my congressional rep can make something happen.

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