John J. Pershing VAMC – West Plains CBOC

1801 East State Route K West Plains, MO 65775
InpatientOutpatient

About John J. Pershing VAMC – West Plains CBOC

John J. Pershing VAMC - West Plains CBOC, part of the Health System, is located in West Plains. John J. Pershing VAMC - West Plains CBOC specializes in the treatment of Primary Care and Mental Health Care.

John J. Pershing VA Medical Center honors America’s Veterans by providing exceptional health care that improves their health and well-being. They hope to be a patient-centered integrated health care organization for Veterans providing excellent health care, research, and education; an organization where people choose to work; an active community partner; and a back-up for national emergencies.

Some of the services offered by VA (name) include Behavioral Health Care, Primary Care, and Personal Care.

The clinic is handicapped accessible providing full and easy access for all Veterans.

They also provide Veterans with Telehealth, for access to health care that is timely, more convenient and easier to access through the use of new healthcare technology including video conferencing and health monitoring devices that can connect patients to their health care team.

Latest Reviews

Kenna belcher
3 months ago on Google
1
Received the most horrible experience with my father. Never have a I wrote a review but damn I'm going to now. When your father has been in so much pain, suffering, been to urgent care comes in with a attitude. Then she cut me off and started yelling at me in the office! I have never seen a more disrespectful doctor in my whole life!!! She is the most disrespectful person I have ever seen. Hateful and condensing!!!
Mitchell Biggers
6 months ago on Google
5
I ve never had an issue here and they ve gone out of their way to make sure I m taken care of. Thanks guys!
Response from the owner3 months ago
Thank you, Mitchell, for the great feedback! We'll be sure to share with the team.
Shelly Collins
6 months ago on Google
5
They are always great there. Very considerate staff and medical staff. They are kind and honestly care about their patients. I recommend any vet use them even just for routine things.
Response from the owner3 months ago
Thank you, Shelly, for the great feedback! We'll be sure to share with the team.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.7 / 10

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

free iconFree

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 2319

Contact Information

Phone icon (417) 257-2454
Building icon

1801 East State Route K
West Plains, MO 65775

Reviews of John J. Pershing VAMC – West Plains CBOC

3.09/5 (22 reviews)
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Reviews

5

Great place that always schedules appointments quickly. Receptionists are friendly and doctors fully committed.

Reviewed on 2/8/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

Kenna belcher
3 months ago
1

Received the most horrible experience with my father. Never have a I wrote a review but damn I'm going to now. When your father has been in so much pain, suffering, been to urgent care comes in with a attitude. Then she cut me off and started yelling at me in the office! I have never seen a more disrespectful doctor in my whole life!!! She is the most disrespectful person I have ever seen. Hateful and condensing!!!

Mitchell Biggers
6 months ago
5

I ve never had an issue here and they ve gone out of their way to make sure I m taken care of. Thanks guys!

Response from the owner6 months ago
Thank you, Mitchell, for the great feedback! We'll be sure to share with the team.
Shelly Collins
6 months ago
5

They are always great there. Very considerate staff and medical staff. They are kind and honestly care about their patients. I recommend any vet use them even just for routine things.

Response from the owner6 months ago
Thank you, Shelly, for the great feedback! We'll be sure to share with the team.
Dwight Perkins
8 months ago
5

West Plains VA has a warm and carring atmosphere. They obviously care about the Veterans. Very professional and helpful teams.

Jimmie Harig
9 months ago
1

It is IMPOSSIBLE to contact them by phone!

Brenda Wittenauer
10 months ago
5

The local VA clinic is so much nicer than any of the other VA clinics I've been too. They are nice, most of the time, and seem to really want to help Veterans.

Clara Hunsaker
11 months ago
1

Nothing but a damn joke. My dad is currently in er because someone failed to do their proper job. Now septic due to their lack of intelligence.

Kane Daugherty
1 year ago
1

Are the numbers on Google wrong? Cause no one ever answers the phone. Don t waste your time. You have to physically go in to the building to get/make/change an appointment

Donnie Bishop
1 year ago
1

My Dr is a very nice and attentive listener. At checknin staff seems new, inexperienced, and rude. My telephone number and phone numbers from the website never gets answered. It seems the VA Healthcare system has taken a giant leap back 20 years as far as being able to speak to staff.

J Lynch
1 year ago
1

Why doesn't someone answer the phone? Other than that I give you 5 stars..

Steve Schull
1 year ago
5

The Dragon of Truth (Local guide)
1 year ago
5

The staff was friendly and no waiting time good place for veterans to get treated

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