John J. Pershing VA Medical Center

1500 North Westwood Boulevard Poplar Bluff, MO 63901
DetoxInpatientOutpatient
John J. Pershing VA Medical Center MO 63901

About John J. Pershing VA Medical Center

John J. Pershing VA Medical Center is an outpatient medical facility for veterans in Poplar Bluff, Missouri. They provide outpatient medical services including addiction treatment, mental health care, and medication assisted therapy. Specialized programming is available for PTSD care, the LGBTQ+ community, and minority veterans. At this facility youā€™ll also have access to primary care, pharmacy, and podiatry.

John J. Pershing VA Medical Center honors America’s Veterans by providing exceptional health care that improves their health and well-being. They hope to be a patient-centered integrated health care organization for Veterans providing excellent health care, research, and education; an organization where people choose to work; an active community partner; and a back-up for national emergencies.

Some of the services offered by VA (name) include Behavioral Health Care, Addiction Care, Chemical Dependency, Primary Care, Community Integration, Family Support, Inpatient Unit, Occupational Therapy, Outpatient Clinics, Pharmacy, Clinical Consulting Services, Peer Support, Physical Therapy, Vocational Rehabilitation, and Personal Care.

They also provide Veterans with Telehealth, for access to health care that is timely, more convenient and easier to access through the use of new healthcare technology including video conferencing and health monitoring devices that can connect patients to their health care team.

Latest Reviews

David
2 weeks ago on Google
1
Mental treatment at the Cape VA is so unprofessional some talk about themselves and put religious beliefs in their counseling even witnessed talking about other patients they reported to security in front of me I have been getting mental health treatment for 25 years and never witnessed such unethical unproffessional conduct in my life
Response from the owner1 day ago
Thank you for sharing your feedback. We re sorry to hear about your experience and want to address your concerns. Please reach out to our patient advocate at 573-778-4773 so we can discuss this further.
Dale Stgemme
3 weeks ago on Google
5
My overall experience at the VA Hospital in Poplar Bluff was wonderful. From the time we entered the facility until we left everyone we encountered was friendly, professional and eager to help. My appointment was with a Physical Therapist and even though extremely busy Jennifer was wonderful to work with, knowledgeable, and very personable. This was my first trip to this facility and I could not have received better treatment. Thanks to Jennifer ad the staff at Poplar Bluff VA Hospital for serving the needs of our Veterans with a caring and helpful attitude
Response from the owner2 weeks ago
David, thank you for taking the time to leave a 5 star review. It s wonderful to hear about your experience. We truly enjoy taking care of our Veterans.
Sharon Schumacher
1 month ago on Google
5
Staff are amazing
Response from the owner1 day ago
Sharon, we think our staff are amazing too. Thanks for sharing!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.9 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Inpatient rehabs provide a safe, supportive environment for clients to focus on their recovery secure from outside distractions, stressors, and triggers. Clients receive housing, meals, and intensive clinical supervision. They also engage in extensive addiction counseling, often including group and family therapy. Many programs prioritize recovery-focused life skills training to support clients' reintegration into their home, workplace, school, and community. Evidence-based holistic therapies, such as yoga, acupuncture, meditation, hypnotherapy, or animal therapy, may also be provided.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Rehab aftercare programs offer continuing care for clients in the maintenance phase of recovery and are designed to evolve over time. Outpatient treatment is generally categorized as drug rehab aftercare, but many clients continue to receive services after being discharged from formal care. These services are customized to clients' unique recovery goals, but typically include medical, mental health, and social services. Clients' case manager and recovery team play a key role in developing the client's care plan.
sober-living iconSober Living Homes
A sober living home in Missouri is designed to foster character development, accountability, camaraderie, and mutual peer encouragement. In this communal-living setting, individuals in recovery share household responsibilities and participate in 12-step programs together. Residents can remain in the home as long as they want, as long as they follow the house rules. An average stay in men's or women's sober living lasts between five and eight months.
heart-hands iconIntervention Services
A drug intervention in Missouri is a planned meeting between a person struggling with addiction and their close friends and family members. The goal of the intervention is to motivate the individual to seek treatment. To be successful, an intervention requires careful planning which may involve intervention services from an intervention specialist. Theyl can be certified by the Association of Intervention Specialists, or they may have other expertise that qualifies them for this role.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Missouri usually involves several phases: detox, rehab, and aftercare. The rehab phase may include a combination of inpatient and outpatient treatments, as the individual moves through a continuum of care on their recovery journey.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting
  • car iconPrivate Transportation

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 284262

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 2319

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Phone icon (573) 686-4151
Building icon

1500 North Westwood Boulevard
Poplar Bluff MO, 63901

Fact checked and written by:
Kelly Junco, CPC, CPRC, BA, BS
Edited by:
Anna Spooner

Reviews of John J. Pershing VA Medical Center

3.88/5 (110 reviews)
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Reviews

5

Almost everyone here at this facility is wonderful. I have been going to this VA for 20+ years, and they have gone above and beyond with my care. I do everything from primary care, physical therapy, pain management, inpatient respite care, counseling, etc. I would highly rec ... Read More

Reviewed on 3/10/2023
1

I wouldn't recommend this medical center for several reasons but the most important one is that their mind is so closed that I even felt uncomfortable, they wanted me to change everything I was and of course I didn't agreed to that.

Reviewed on 2/6/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.9 (108 reviews)
Bruce Minton
1 week ago
2

Response from the owner4 days ago
Bruce, if you will call one of our patient advocates, they will be happy to help you.
David
2 weeks ago
1

Mental treatment at the Cape VA is so unprofessional some talk about themselves and put religious beliefs in their counseling even witnessed talking about other patients they reported to security in front of me I have been getting mental health treatment for 25 years and never witnessed such unethical unproffessional conduct in my life

Response from the owner1 month ago
Thank you for sharing your feedback. We re sorry to hear about your experience and want to address your concerns. Please reach out to our patient advocate at 573-778-4773 so we can discuss this further.
Dale Stgemme
3 weeks ago
5

My overall experience at the VA Hospital in Poplar Bluff was wonderful. From the time we entered the facility until we left everyone we encountered was friendly, professional and eager to help. My appointment was with a Physical Therapist and even though extremely busy Jennifer was wonderful to work with, knowledgeable, and very personable. This was my first trip to this facility and I could not have received better treatment. Thanks to Jennifer ad the staff at Poplar Bluff VA Hospital for serving the needs of our Veterans with a caring and helpful attitude

Response from the owner3 weeks ago
David, thank you for taking the time to leave a 5 star review. It s wonderful to hear about your experience. We truly enjoy taking care of our Veterans.
Jim Hager
1 month ago
5

Sharon Schumacher
1 month ago
5

Staff are amazing

Response from the owner1 month ago
Sharon, we think our staff are amazing too. Thanks for sharing!
Gregory Pippins
1 month ago
5

Has a good mental health for soldiers with PTSD

Response from the owner1 month ago
Gregory, thank you for the review and using John J. Pershing for your care. Thank you for your service.
Brian S Roberts Sr (Homeless_seducer71)
1 month ago
5

So far in my experience I am EXTREMELY HAPPY with this VA medical center and hands down walk in and out holding my head up knowing that my decision to serve my country is VERY MUCH APPRECIATED and the people that work here relay that many times over and over and show investment in solving and making your situation as comfortable and smooth as possible..... UNFORTUNATELY back in Minnesota the VA system and people that are supposed to have you in mind make you feel like you are a burden to them and most veterans walk away more disgruntled than when they saught out help or just blatantly refused help when swallowing the little pride that was within at least that was my experience on a daily basis the times I did seek help for the mental and physical roadblocks that developed that were out of my control which I ln turn caused and continued to keep me to habitually homeless and knowing that which would solve those problems but not being directed by those mandated reporters that by law are REQUIRED TO REPORT and SEE TO IT THAT IS to be solved or worked on towards a solution. I have a extensive list of those MANDATED REPORTERS that continued to FAIL AND UPHOLD THE OATH OF THE VETERANS ADMINISTRATION POLICY but WHEN ASKED AROUND COULDN'T seem to find anyone to direct me in a somewhat forward motion of plan of action or what to do to help myself advocate it out or bring an TORT CLAIM against that injustice and quite frankly despicable and soul crushingly painstakingly situations of non foreseeable hope of change THAT IS UNTIL I WALKED ONTO the Jefferson Barracks and eventually arriving at POPLAR BLUFF VA and HOUSED at SEMO CRC.... TRULY IUNEXPECTED NIGHT AND DAY DIFFERENCE....GOD BLESS YOU ALL IN JESUS NAME AMEN....

Response from the owner1 month ago
Thank you for the wonderful 5 star review and we are glad to have you here at John J. Pershing.
Elsie Rainer Smothers
2 months ago
1

Took more time filling paperwork out then to see me in urgent care I am not exaggerating when I state the doctor spent less then 30 seconds with me. He didn t listen to me. He was in and out of my room so fast I can t tell you what he looked like. Only question he asked was if I had been vaccinated for Covid. He spent more time in the room next to me with my spouse who was there for the same reason. I use the Sikeston CBOC where they actually care about the veterans. Poplar Bluff is not a medical center, it s nothing more then a cash cow to grab your tax dollars and work on the building.

Linda Wilkins
3 months ago
4

Response from the owner3 months ago
Linda, thank you for the review and for choosing John J. Pershing VAMC as your health care provider.
Larry Harper
4 months ago
5

Always good experience

Response from the owner4 months ago
Larry, we re happy to hear you had a good experience. Thank you for taking the time to leave us a 5 star review.
Steven Raper
4 months ago
5

They have a good place for veterans

Response from the owner4 months ago
Steven, thanks so much for the 5 star review. We lol let the team know they did a fantastic job caring for you.
Greg Clanahan
4 months ago
5

Been having health issues lately. I recommend by my pcp nurse to go to VA Urgent Care and advise them that I needed a Coved test along with other issues. I did so and was put a room at Urgent care. I waited approximately 40 minutes and no one came to my room. At this point I decided I was going to leave. When I existed the room, there was a doctor and several nurses setting at the desk. As I was about to go out the door, a nurse asked if I was leaving and I replied yes. She then told me that the doctor had a patient that they had been working on getting a cat scan or mri. I had heard all the conversations concerning this patient with the nurses and doctor. However no one came to my room to inform me that all of them was needed for this vet! Also she asked me if I would continue to wait? I replied no and left! Until today I have been very appreciative of the Poplar Bluffs VA and had gave them nothing but positive remarks concerning VA health care!!! However if you go to URGENT CARE, BE AWARE!

Response from the owner5 months ago
Greg, we apologize for your experience. Would you mind getting in touch with our patient advocates, who can effectively address your concerns?
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