Adam Benjamin Jr VA Outpatient Clinic

9301 Madison Street Crown Point, IN 46307
Outpatient
Jesse Brown VA Medical Center - Adam Benjamin, Jr. IN 46307

About Adam Benjamin Jr VA Outpatient Clinic

The Adam Benjamin, Jr. VA Outpatient Clinic provides primary and specialty health care for active duty military personnel, veterans, and their families. This includes addiction treatment services for adults. They offer residential and outpatient services. You’re welcome to visit their office with or without an appointment. They accept military benefits and most private insurance plans.

At this clinic, you can find help for substance abuse and any other, related problem you might be dealing with, such as a mental health disorder, homelessness, or unemployment. They’ll connect you with the program that would work best for you and make sure you get the help you need.

Something I like about this facility is that they have a designated Mental Health Customer Care Center. You can call their number to connect immediately with a representative and take your first step toward recovery. Some of the services they offer through their programs include individual and group therapy, addiction education, and medication assisted treatment, which is sometimes called MAT. Their MAT program allows you to use approved medication to manage your cravings and avoid relapse during treatment.

One veteran who’s worked with this clinic said they’ve received reliable and respectful service here for more than 25 years. Another liked the short wait times and personalized care they received.

Latest Reviews

Jose Rangel
2 months ago on Google
4
As a disabled veteran it's a close by clinic
Christy Warn
2 months ago on Google
1
A lengthy negative review is much needed although I can t write a book .I have a family friend that has been badly looked over for years and years of much needed service connected disability benefits. I developed closer relationship with this gentleman over three years ago through church. I knew with my caring instincts that he was badly medically mismanaged however my time was limited with him but I always asked questions when I could about his medical status. He insured me VA was in his life taking care of him. Fast forward now, I m realizing he had hardly any assistance, meds of course but he has insurance for that. Nothing else. I hear about a caseworker he has, named Carolyn Thorpe, LCSW, LCAC, a mental social worker for seniors on top of it. My friend has a long drawn history of suicide that started while he was stationed on a battle ship. This man, with his mental illness and exposure to asbestos, and many other ailments would have easily qualified him to receive assistance for most of his life. He was turned down once, when applying on his own, no caseworker pushed him to reapply sadly. We all know, first time around most veterans get denied. His caseworker , Carolyn had now given him a well deserved veteran hat just last week. WOW, where have you really been. Ok, now I m trying to initiate the process ON MY OWN for him. I m told by her and some other man that it s not in his best interest to apply for VA service connect due to them wanting him to be successful in getting his Medicaid. This organization does not appreciate others advocating for the patient. They are more worried about being a blood relative/guardian even though the patient has CLEARLY made it evident he wants me to advocate for him. Oh also, this is a man that was badly burned but yet his PT stopped completely due to his insurance running out and no Medicaid yet. Also lymphedema settled in his badly burned arm, urgently needs to be seen for a follow up at the original hospital, Loyola. Looks like you people don t care about your veterans much at all. I can take care of this man much better and I don t doubt he would be picked up from service connect and placed in an appropriate facility with the therapy he needs to thrive!
Ralph Leyba
4 months ago on Google
5
Always good service, any time I go. My Doctor Justine walker listens and asks the right questions. 5 star
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.5 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Staci Williams, PharmD, RPh

Acting Medical Center Director

Sarah Unterman, MD, FACEP

Chief of Staff

Amber Thomas, MSN, MBA, RN

Associate Director for Patient Care Services, Nurse Executive

Ryan J. Landi, MHA, MPH

Associate Director

Michelle Angarita

Acting Assistant Director

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 283639

Contact Information

Phone icon (219) 662-5000
Building icon

9301 Madison Street
Crown Point, IN 46307

Fact checked and written by:
Courtney Myers, MS
Edited by:
Anna Spooner

Reviews of Adam Benjamin Jr VA Outpatient Clinic

3.57/5 (80 reviews)
0
Staff
0
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0
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0
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0
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5
38
4
10
3
7
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19

Reviews

1

The only reason I give this place a 2 out of 10 instead of a 1 out of 10 review is because of how kind is the receptionist but the rest of people working here are horrible and don't care for you.

Reviewed on 2/19/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.6 (79 reviews)
Deborah Trevino
1 month ago
5

Jose Rangel
2 months ago
4

As a disabled veteran it's a close by clinic

Christy Warn
2 months ago
1

A lengthy negative review is much needed although I can t write a book .I have a family friend that has been badly looked over for years and years of much needed service connected disability benefits. I developed closer relationship with this gentleman over three years ago through church. I knew with my caring instincts that he was badly medically mismanaged however my time was limited with him but I always asked questions when I could about his medical status. He insured me VA was in his life taking care of him. Fast forward now, I m realizing he had hardly any assistance, meds of course but he has insurance for that. Nothing else. I hear about a caseworker he has, named Carolyn Thorpe, LCSW, LCAC, a mental social worker for seniors on top of it. My friend has a long drawn history of suicide that started while he was stationed on a battle ship. This man, with his mental illness and exposure to asbestos, and many other ailments would have easily qualified him to receive assistance for most of his life. He was turned down once, when applying on his own, no caseworker pushed him to reapply sadly. We all know, first time around most veterans get denied. His caseworker , Carolyn had now given him a well deserved veteran hat just last week. WOW, where have you really been. Ok, now I m trying to initiate the process ON MY OWN for him. I m told by her and some other man that it s not in his best interest to apply for VA service connect due to them wanting him to be successful in getting his Medicaid. This organization does not appreciate others advocating for the patient. They are more worried about being a blood relative/guardian even though the patient has CLEARLY made it evident he wants me to advocate for him. Oh also, this is a man that was badly burned but yet his PT stopped completely due to his insurance running out and no Medicaid yet. Also lymphedema settled in his badly burned arm, urgently needs to be seen for a follow up at the original hospital, Loyola. Looks like you people don t care about your veterans much at all. I can take care of this man much better and I don t doubt he would be picked up from service connect and placed in an appropriate facility with the therapy he needs to thrive!

Carl Trusky
3 months ago
4

Mat Morales
4 months ago
5

Wallace Coney
4 months ago
1

Ralph Leyba
4 months ago
5

Always good service, any time I go. My Doctor Justine walker listens and asks the right questions. 5 star

J. W. Moberly
5 months ago
5

Linda P
5 months ago
5

Great service

M Bourrell
6 months ago
3

Khris Molchan
6 months ago
5

The staff at the Adam Benjamin Jr. Outpatient Clinic is outstanding! My first encounter was at the information desk. I was met with the care and consideration of a family member. Moving on to the Enrollment desk, I was met by Sandra Lee. She led me through the enrollment process like my long lost close friend! I left her desk full of information I never considered, or ever had knowledge of. I have been back several times since, and the interactions just keep getting better. Great experience!

MrBuddymoe
8 months ago
5

Overall Experience
Date Submitted
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