Hidden River VA Clinic

13515 Lake Terrace Lane
Tampa, FL 33637

James A. Haley VA Hospital - Primary Care Annex FL 33637

About Hidden River VA Clinic

For veterans seeking treatment for drug and alcohol addictions, James A. Haley VA Hospital offers just precisely that. They are located in Tampa, Florida. This is a dual diagnosis location, as most veteran rehab centers, and they treat co occurring issues like PTSD and depression.

These are problems that are fairly common, unfortunately, in the veteran community. They are an outpatient clinic, so if you require residential treatment that is 24 hours, that won’t be available here. Psychiatric disorders will be taken care of, though, such as schizophrenia, bipolar disorder, and personality disorders.

On the counseling side of things, their outpatient center offers treatment such as individual counseling, group counseling, and marriage counseling or overall relationship problems. Individual counseling is a great way to meet one on one with a professional therapist and discuss your life, including past traumas, root problems, and ways to cope with the stresses of the outside world without substance use. Group therapy lets you meet with peers who are on a similar journey to you and who want to help you on your path. They also help with treating people who are self harming or showing signs of violence. Veterans can benefit greatly from these programs and their services come highly recommended.

Latest Reviews

Lena L Price
1 month ago on Google
1
They will not sign paperwork even though they are treating you for a particular illness or injury. Of course, it causes so much stress. They are there for us. One doctor complained about how we were able to get the GI Bill and said she had to pay for her education. "What makes us so special." She also said all we do is complain.
Jesse Phillips
1 month ago on Google
5
Fantastic care
KikiFave s
2 months ago on Google
1
I got to the hidden river women clinic I ve been trying to make an appt for 4 weeks now. I called July 11th and put in a req for a call to make an appointment nobody called. July 18 th I had a depo appointment with my nurse I told her I want to make a appt with my primary she told me to do it at the front when I check out. The lady at the front told me she can t make me an appointment without the nurse putting an order in the system which made no sense since it s with my primary. She said all she can do it is put in a message for them to call me and a week went by and no one did. I called the patient advocate and was assigned Vance Boyd another 2 weeks went by and I haven t heard anything. I called the patient advocate again only to find out Vance Boyd flosed my case without even reaching out to me to see if my problem was resolved or anything. I m just going on a month now trying to be seen my doctor. This is absolutely ridiculous and we don t even have the right to call our doctors office it s a call center that just send messages with no accountability on if the workers are actually following up. These nurses lie saying they called all so they can send a letter y all have made the process so easy for them to not actually help veterans and have no accountability. For you ll to claim veteran care is important it don t seem to me like it is. There is no explanation as how a pt advocate can close a case without even speaking to the veteran it s like I complained for nothing and is being refused care it is not Aug 8th. I want the actual policy and procedures for making appointments and of the patient advocate procedures cause it seem like no one is doing their job at the expense of my health.

Location

Accepted Insurance

Hidden River VA Clinic works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
heart-hands iconIntervention Services
Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
sober-living iconSober Living Homes
Sober Living Houses (SLHs), aka sober homes or halfway houses, are safe, substance-free, supportive living facilities for those recovering from substance abuse. Ideal for those who've just been through inpatient or outpatient treatment, SLHs are supervised environments with rules that support sobriety, such as curfews, shared chores, and therapeutic meetings. Residents are also often trained on life skills and coping skills to make it easier to transition into society. SLHs also provide a strong sense of community that can lead to the kind of deep and lasting connections with other sober individuals that supports a new, healthy lifestyle.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 4616

Contact Information

Phone icon (813) 998-8000
Building icon

13515 Lake Terrace Lane
Tampa, FL 33637

Fact checked and written by:
Benjamin Cardenas
Edited by:
Anna Spooner

Reviews of Hidden River VA Clinic

4.1/5 (174 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

4.1 (174 reviews)
Lena L Price
1 month ago
1

They will not sign paperwork even though they are treating you for a particular illness or injury. Of course, it causes so much stress. They are there for us. One doctor complained about how we were able to get the GI Bill and said she had to pay for her education. "What makes us so special." She also said all we do is complain.

Jesse Phillips
1 month ago
5

Fantastic care

KikiFave s
2 months ago
1

I got to the hidden river women clinic I ve been trying to make an appt for 4 weeks now. I called July 11th and put in a req for a call to make an appointment nobody called. July 18 th I had a depo appointment with my nurse I told her I want to make a appt with my primary she told me to do it at the front when I check out. The lady at the front told me she can t make me an appointment without the nurse putting an order in the system which made no sense since it s with my primary. She said all she can do it is put in a message for them to call me and a week went by and no one did. I called the patient advocate and was assigned Vance Boyd another 2 weeks went by and I haven t heard anything. I called the patient advocate again only to find out Vance Boyd flosed my case without even reaching out to me to see if my problem was resolved or anything. I m just going on a month now trying to be seen my doctor. This is absolutely ridiculous and we don t even have the right to call our doctors office it s a call center that just send messages with no accountability on if the workers are actually following up. These nurses lie saying they called all so they can send a letter y all have made the process so easy for them to not actually help veterans and have no accountability. For you ll to claim veteran care is important it don t seem to me like it is. There is no explanation as how a pt advocate can close a case without even speaking to the veteran it s like I complained for nothing and is being refused care it is not Aug 8th. I want the actual policy and procedures for making appointments and of the patient advocate procedures cause it seem like no one is doing their job at the expense of my health.

Devven Pitts
3 months ago
2

I'm getting conflicting information from the Charlie Team and the appointment line. Can't even call and leave a message for my primary anymore as they're now using a call center to relay messages.A nurse from Charlie Team told me I HAD to reschedule my appointment and gave me the number to the new call center. When I called, the call center told me that they can't change or reschedule appointments. What sense does that make? Why is a nurse from Charlie Team telling me this if it's untrue? Y'all don't care about the veterans, simple as that.The information about my appointment was not relayed to me with sufficient time to make necessary changes. When I called the call center, they told me they don't know and can't give me any information that the Charlie Team didn't give me. The Charlie Team called me once, left a message and the nurse never gave his name so there's no accountability, they just pass the buck to another department and I'm getting misinformation and hung up on for asking how to leave a message that my primary physician will see.

Bernard Crosby
3 months ago
5

Marvin Roberts
3 months ago
5

D. Gibbs
4 months ago
5

Clean location, valet parking available. Friendly staff, a Cafe is on-site. Very helpful place for veterans who have problems and need answers.

Dave
4 months ago
4

Very nice clinic all the services and staff are great and there are no long lines. Me and my service dog enjoyed it and will go again for my appointments. Only one problem the VA did not figure and that was to put a small cafeteria in there. We ate at that small food area and a 14.00 cheese burger was not my idea of being reasonable. Next time we will take our own food and use a microwave there. I would have given the clinic 5 stars if the food had not been so outrageous. Even the small food courts at the hospital are more reasonable than that I bet the staff can't afford to eat there.

Jacob Garcia
5 months ago
5

Jocelyn W
6 months ago
5

Eric Jay
6 months ago
5

The care I receive at this outpatient clinic is stellar. All the staff are friendly and helpful. The doctor I see there is great.The cafe in the back of the building is obscenely expensive, however.

Nick Pancaro
6 months ago
5

Clean and modern atmosphere, friendly staff. Linda from Labs was the sweetest and most careful nurse I've ever drawn blood with. She needs a raise!

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