Jackson County Health and Human Services

140 South Holly street
Medford, OR 97501

Jackson County Health and Human Services OR 97501
Share your experience.

About Jackson County Health and Human Services

Jackson County Health and Human Services, located in Medford, Oregon is a public alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.

Specialty rehab programs at Jackson County Health and Human Services include age-appropriate treatment for teens addressing adolescent-specific issues, age-sensitive addiction treatment considering health and life-stage issues of older adults, and accessible addiction treatment using sign language and adapted communication methods.

Latest Reviews

Deelite Betterpen
3 weeks ago on Google
1
Ineffective and incompetent
George Hayduke III
1 month ago on Google
4
Competent, friendly nurses and staff, except for the receptionist, who seems to be always having a bad day. This is the best place to get COVID and flu shots.
Brianna Smeltz
5 months ago on Google
1
I'm so disappointed that I have to leave this review. Today my family was so disrespected during a wic appointment that we were told would take five minutes. At our last visit we were told that we wouldn't need to attend in person appointments anymore because my son has ADHD and it was too difficult. Which I was totally fine with. Needless to say that I was surprised when I was told I needed to come into the office to get his iron checked. So, when we went in today, my son wouldn't let us get his iron reading so we were told that we needed to have an in person appointment. After I explained the situation to her she went to get a manager. The manager was so rude and disrespectful. Didn't care that we were told we didn't need to have in person appointments. She had no compassion towards my son who was crying and just wanted to leave. So, I finally just left in tears because they weren't willing to work with us at all! So now I don't have any wic benefits! Such a horrible experience. I wish I would have got the managers name because she was the most cold hearted, inconsiderate person I've ever met. She is in the wrong profession.

Location

Accepted Insurance

We work with many of the major insurance carriers as both an in-network provider and an out-of-network provider. We also accept private payments when possible.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

dollar-outline iconFinancing available

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
child-program thumbnail image
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
hearing-impaired-program thumbnail image
Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact Information

Phone icon (541) 774-8201
Building icon

140 South Holly street
Medford, OR 97501

Reviews of Jackson County Health and Human Services

3.88/5 (26 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
0
4
0
3
0
2
0
1
0

Reviews

1

Receptionists were very rude and trying to actually get a hold of them through the phone was very frustrating and hard. They are the ones in charge of getting more people in their program but their attitude makes it almost impossible

Reviewed on 3/4/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

George Hayduke III
2 months ago
3

Competent nurses and staff, except for the receptionist, who is

Brianna Smeltz
5 months ago
1

I'm so disappointed that I have to leave this review. Today my family was so disrespected during a wic appointment that we were told would take five minutes. At our last visit we were told that we wouldn't need to attend in person appointments anymore because my son has ADHD and it was too difficult. Which I was totally fine with. Needless to say that I was surprised when I was told I needed to come into the office to get his iron checked. So, when we went in today, my son wouldn't let us get his iron reading so we were told that we needed to have an in person appointment. After I explained the situation to her she went to get a manager. The manager was so rude and disrespectful. Didn't care that we were told we didn't need to have in person appointments. She had no compassion towards my son who was crying and just wanted to leave. So, I finally just left in tears because they weren't willing to work with us at all! So now I don't have any wic benefits! Such a horrible experience. I wish I would have got the managers name because she was the most cold hearted, inconsiderate person I've ever met. She is in the wrong profession.

Donovan Wade
10 months ago
5

Vess bellbella
1 year ago
1

Lisa Webb
1 year ago
5

Don Hall
2 years ago
5

Folks were kind, thoughtful, and efficient.

Jared Tracy
3 years ago
1

Never answer the phone and voicemail box is full. I ve been on hold for hours

jonandre bliss
3 years ago
5

RN Al Solochier was absolutely AMAZING! Articulate, Professional and extremely knowledgeable! A God send for sure:)

David Sweet
4 years ago
5

Ren Kirkpatrick Sr
5 years ago
5

Fantastic program available for hypodermic needle exchange. The ladies here are fantastic, and allow my Ministry the access needed to medical supplies for the homeless and the addicted. Amazingly effective in opening a conversation. JCJ Family Outreach Ministry appreciates this program and those who serve the community within it

Kate S.
5 years ago
5

Mandy kay
5 years ago
4

Staff is very helpful and also they are extremely nice. They make you feel welcome and will answer any questions you have to the best of their knowledge.

Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconWho Answers?
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Jackson County Health and Human Services

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Tree House Recovery PDX
Portland, OR (503) 850-2474

Tree House Recovery PDX

Tree House Recovery is located in Portland, Oregon. Tree House Recovery offe... read more.
West Linn VA Clinic
West Linn, OR (503) 210-4900

West Linn VA Clinic

West Linn Community Based Outpatient Clinic, part of the VA Portland Health ... read more.
Teen Challenge Willamette Valley Men’s Center
Shedd, OR (541) 491-1002

Teen Challenge Willamette Valley Men’s Center

Teen Challenge - Willamette Valley Campus offers inpatient treatment for men... read more.
Get Help Today Phone icon 800-823-7153
Question iconWho Answers?