Jackson Community Mental Health Center

15055 NW 27th Ave
Opa-locka, FL 33054

Jackson Community Mental Health FL 33054

About Jackson Community Mental Health Center

Jackson Community Mental Health Center, located in Hialeah, Florida is a public alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.

Specialty rehab programs at Jackson Community Mental Health Center include tailored care focusing on women's specific needs and experiences and gender-specific addiction treatment addressing unique challenges faced by men.

Latest Reviews

ONLY GOD CAN JUDGE ME
3 weeks ago on Google
1
THE THERAPIST KEPT CONSTANTLY SAYING THAT SHE WAS A MANDATE REPORTER OVER AND OVER AGAIN TO THE POINT IT MADE MY KIDS FEEL UNCOMFORTABLE LIKE WE CAN'T TRUST HER CAUSE ANYTHING WE SAY WILL BE USE AGAINST US LIKE WE CAME FOR HELP NOT INTERROGATION THESE MENTAL PLACES ALWAYS TELLING YOUR BUSINESS AND REPORT YOU FOR AN ISSUE YOU CAN'T CONTROL LIKE AN CHILD ACTING OUT DUE TO AUTISM AND ONE THERAPIST DO VISITS ON ZOOM BUT I LITERALLY SAW PERSON IN BACKGROUND WHICH IS NOT RIGHT LIKE I THOUGHT EVERYTHING WAS CONFINDENTIAL
Response from the owner1 day ago
ONLY GOD CAN JUDGE ME, We are very sorry to hear about this experience. Patient Satisfaction is important to us, so we will make every effort to address any concerns. Please email WeCare@jhsmiami.org with your name, location, date of service, and a brief description of your experience, and a member of our staff will contact you as soon as possible. We are here to serve you and hope that we can provide a better experience for you in the future, thank you.
April
1 month ago on Google
1
It's dirty. The people who work there aren't nice. I had to wait for a long time before I could go to the bathroom because it was filthy. I refused to use it until it was properly cleaned.
Response from the owner1 week ago
April, We are very sorry to hear about this experience. Patient Satisfaction is important to us, so we will make every effort to address any concerns. Please email WeCare@jhsmiami.org with your name, location, date of service, and a brief description of your experience, and a member of our staff will contact you as soon as possible. We are here to serve you and hope that we can provide a better experience for you in the future, thank you.
Cruz Delmazo
1 month ago on Google
5

Location

Accepted Insurance

Jackson Community Mental Health Center works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Florida provides quality treatment to help individuals overcome dependency related to a wide range of addictive substances. Programs address both the physical and mental aspects of addiction in order to help you make a full recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Individual therapy often includes Cognitive Behavioral Therapy. This is a structured approach to identifying and changing negative thought patterns. During therapy you learn how what you think drives your actions so you can develop healthier coping strategies to manage addiction triggers and reduce drug use.

Contact Information

Phone icon (786) 466-2800
Building icon

15055 NW 27th Ave
Opa-locka, FL 33054

Reviews of Jackson Community Mental Health Center

3/5 (21 reviews)
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Reviews

Overall Experience
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Google Reviews

ONLY GOD CAN JUDGE ME
3 weeks ago
1

THE THERAPIST KEPT CONSTANTLY SAYING THAT SHE WAS A MANDATE REPORTER OVER AND OVER AGAIN TO THE POINT IT MADE MY KIDS FEEL UNCOMFORTABLE LIKE WE CAN'T TRUST HER CAUSE ANYTHING WE SAY WILL BE USE AGAINST US LIKE WE CAME FOR HELP NOT INTERROGATION THESE MENTAL PLACES ALWAYS TELLING YOUR BUSINESS AND REPORT YOU FOR AN ISSUE YOU CAN'T CONTROL LIKE AN CHILD ACTING OUT DUE TO AUTISM AND ONE THERAPIST DO VISITS ON ZOOM BUT I LITERALLY SAW PERSON IN BACKGROUND WHICH IS NOT RIGHT LIKE I THOUGHT EVERYTHING WAS CONFINDENTIAL

Response from the owner3 weeks ago
ONLY GOD CAN JUDGE ME, We are very sorry to hear about this experience. Patient Satisfaction is important to us, so we will make every effort to address any concerns. Please email WeCare@jhsmiami.org with your name, location, date of service, and a brief description of your experience, and a member of our staff will contact you as soon as possible. We are here to serve you and hope that we can provide a better experience for you in the future, thank you.
April
1 month ago
1

It's dirty. The people who work there aren't nice. I had to wait for a long time before I could go to the bathroom because it was filthy. I refused to use it until it was properly cleaned.

Response from the owner1 month ago
April, We are very sorry to hear about this experience. Patient Satisfaction is important to us, so we will make every effort to address any concerns. Please email WeCare@jhsmiami.org with your name, location, date of service, and a brief description of your experience, and a member of our staff will contact you as soon as possible. We are here to serve you and hope that we can provide a better experience for you in the future, thank you.
Cruz Delmazo
1 month ago
5

Trishon Hanks
4 months ago
3

Adriana Henriquez
6 months ago
1

Elizabeth Rosa
9 months ago
1

Had an outpatient appointment here. Turns out it was for intake. I was not informed. Intake officer didn't exactly introduce herself. I only heard the name Maria from her supervisor. I discussed my previous history with PTSD, and how id seen another psychiatrist for it. I walk into the office and I'm immediately triggered by something there. Now I get it. That item is probably important to the intake worker so I didn't wanna say that's what was setting me off. At the same time that object triggered my symptoms and took me back to that event. I tried escaping multiple times just so I could calm down. I felt trapped in a dangerous situation and pressured to return to that place over some intake forms. I tried telling them this and they asked if I was hallucinating and if I wanted to harm myself. I'm almost POSITIVE they didn't believe me when I said I was just triggered. Maria put stuff on the forms I would've otherwise never consented to. I'm going to call to revoke the forms and cancel the next appointments since that information was filled in by another person while I was not in the best condition and had this not happened I would've had a much different response. I'm almost certain I wasn't the only person this happened to.I caught they put Post Dramatic Stress Disorder on my notes after the fact. Never have I ever felt so dehumanized. I wanted to seek help. I left feeling like a liability.

Response from the owner9 months ago
Elizabeth, We are very sorry to hear about this experience. Patient Satisfaction is important to us, so we will make every effort to address any concerns. Please email WeCare@jhsmiami.org with your name, location, date of service, and a brief description of your experience, and a member of our staff will contact you as soon as possible. We are here to serve you and hope that we can provide a better experience for you in the future, thank you.
FRANCESCA PIERRE
11 months ago
5

I appreciate the staff working there. Nice and friendly and very understanding. I also love how they treat the patients, with respect and dignity. I recommend this place for your loved ones. Because I know how hard and critical it is to find a place you can trust for loved ones especially. Not saying there s nothing that ever happens, but things have been pretty good so far.

Response from the owner11 months ago
Hi Francesca, Thank you for your kind words and support. We will be sure to recognize our staff for a job well done. We are committed to a high level of patient care and we're pleased to hear you had a great experience. We are here to serve you and your family. Thank you!
Lucienne Chalas
11 months ago
1

My son transferred to this facility from Jackson Memorial located 1695 NW 9th Ave. No one from the hospital notified me that he was going to be transferred to JMH Opa Locka. JMH behavioral health is one of the worst facilities in South FL. I'm his legal Guardian. I have called both locations over 25 times and no one answers the phone. How is this legal for a healthcare facility to not answer phone calls. This is absolutely ridiculous. The deserve zero stars.

Response from the owner11 months ago
Lucienne, Thank you for informing us about this matter. We are sorry to hear about your experience. For your convenience, please email us at wecare@jhsmiami.org with your name, location, date of service, and a brief description of your experience. A member of our staff will respond to you as soon as possible. We thank you for your patience and look forward to speaking with you soon.
Meibol Mas
11 months ago
1

I went to the hospital seeking help because my anxiety and OCD were affecting my daily life.I had 3 therapies with Dr Sean Oldak and everything was improving with the medication, the truth is I felt better.I had my next appointment on October 17 at 1:30 and I made it specifically looking at the calendar because I was going to be out of the country. For some reason there was a misunderstanding and they left me voicemail that my appointment was on October 7, but my phone Only WhatsApp worked, I heard the message here in Miami.I needed my medication because mental health needs monitoring and not stopping abruptly because it means returning to the same symptoms or perhaps worse.I sent an email to the doctor to make a new appointment and he never answered me, I called and left a message with a person who told me he would inform him of my situation and he never called me back, I sent him another email and nothing.I thought that a psychiatrist would have more tolerance and concern for the health of his patients but unfortunately that was not the case.Horrible experience, here I am without medications, the pharmacy contacted me for the refill and he denied it.I honestly don't understand but I would NEVER deal with him again.I went to the hospital looking for help because my anxiety and OCD were affecting my daily life.I had 3 therapies with Dr. Sean Oldak and everything was getting better with the medication, I really felt better.I had my next appointment October 17 at 1:30 and I did it specifically by looking at the calendar because I was going to be out of the country, for some reason there was a misunderstanding and they left me voicemail that my appointment was on October 7, but my phone only worked on WhatsApp, I already heard the message here in Miami.I needed my medication because mental health needs follow-up and not stop abruptly because it is returning to the same symptoms or perhaps worse.I sent an email to the doctor to make a new appointment and he never answered me, called me and left him a message with a person who told me he was going to inform him of my situation and he never called me back, I sent him another email and nothing.I thought that a psychiatrist would have more tolerance and concern for the health of his patients, but unfortunately that was not the case.Horrible experience, here I am without medicines, the pharmacy contacted him for the refill and denied it.I really don't understand but I would NEVER go back to deal with him.

Response from the owner11 months ago
Meibol, Thank you for informing us about this matter. We are sorry to hear about your experience. For your convenience, please email us at wecare@jhsmiami.org with your name, location, date of service, and a brief description of your experience. A member of our staff will respond to you as soon as possible. We thank you for your patience and look forward to speaking with you soon. Meibol, Gracias por informarnos sobre este asunto. Lamentamos saber sobre su experiencia. Para su conveniencia, por favor env�enos un correo electr�nico a wecare@jhsmiami.org con su nombre, ubicaci�n, fecha del servicio, y una breve descripci�n de su experiencia. Un miembro de nuestro personal le responder� lo antes posible. Le damos las gracias por su paciencia y esperamos hablar con usted pronto.
FauxLoc Feen
1 year ago
5

Horrible place. My mom was transported there and they took down me and my family s information down. Despite us advising them she s wasn t fully aware of what s going on they transferred my mom without calling the family. They claim she s an adult but if people are sent to mental facilities obviously they might not be fully competent and families should be contacted especially if it s something as major as a change of facility. This place left us confused and made an even bigger burden on my family by not giving us any follow up. Read the reviews people they are real.Update: my mom was admitted here again a year later and idk if this place is under new management but they transported my mom to a hospital instead of giving her a mental diagnosis I m super thankful. The nurse Ms Monica was super nice to me and it just was a different experience

Response from the owner3 years ago
Hi, We take every patient and family complaint very seriously and we are sorry to hear about this experience. Patient Satisfaction is important to us, so we will make every effort to address any concerns and learn more about the situation. Please consider contacting us directly at wecare@jhsmiami.org and a member of our staff will contact you as soon as possible. Thank you.
brian rubio
1 year ago
5

Dr. Ellis has been treating me for some time ,very caring and professional care provider. I wouldnt have any other way. Jackson Memorial Hospital should proud to have him on your team.

Response from the owner1 year ago
Hi Brian, We strive to provide the highest quality in patient care. Thank you so much for giving our center a high rating.
Nolfre 13
2 years ago
1

I can t count with the fingers of my hands and my feet how many bad experiences i have had here. From representatives hanging the phone to receptionists being really mean. My nurse was a really nice person and toguether with the security guy were the only nice people i could find. They all treat patients badly, please read the reviews and don t pay attention to good reviews with no explanation to their good experience. Its probably family and friends to the manager like we see in many google reviews.

Response from the owner2 years ago
Hi, We take every patient and family complaint very seriously and we are sorry to hear about this experience. Patient Satisfaction is important to us, so we will make every effort to address any concerns and learn more about the situation. Please consider contacting us directly at wecare@jhsmiami.org and a member of our staff will contact you as soon as possible. Thank you.
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