Isabella House

2308 West 3Rd Avenue Spokane, WA 99201
Inpatient
Isabella House WA 99201

About Isabella House

Located near Overlook Park in downtown Spokane, Washington, Isabella House is a residential recovery facility for pregnant women and mothers struggling with substance use. The Isabella House is operated by New Horizon Care Centers. The program lasts for six months and includes services such as group and individual therapy, parenting programs, and therapeutic childcare. You’ll also have access to HIV/AIDS education, life and employment skills development and transitional housing. Temporary Assistance for Needy Families and Pregnant & Parenting Women are two state level assistance programs that are made available to Isabelle House patients.

The staff will perform an assessment to determine the severity of your substance use disorder and also if co occuring conditions are a factor. The clinician will ask you questions to get information about your substance use, health history, treatment history and other important information. The clinicians you work with are trained to assess and diagnose a variety of issues, including mental health conditions and compulsive gambling.

The facility allows you to bring clothing, toiletries, an alarm clock and other items. It’s important to note that some of the times you won’t be allowed to bring include cigarettes, cell phones, and devices that can connect to the internet.

The therapeutic child care program will offer treatment to a patient’s child five days a week for a minimum of four hours per day. The types of therapeutic services for children include play therapy, individual counseling, and self esteem building. The forms of payment accepted for services include Medicaid, Medicare, private insurance and private pay.

Latest Reviews

Amanda Pressnall
9 months ago on Google
1
They will tell you this isn't an addiction treatment center, it's a place for women to become better moms. They taught one class a week on parenting which was helpful. But I needed help with my addiction and got none!we spent our days sitting around or cleaning the house. They were suppose to take us to NA and AA once a week and we went twice while I was there. The scheduled classes rarely happened. I got zero help with my addiction all I got was clean time.Another client's child tried to molest my son and nothing was done about it and it was swept under the rug.Go to ABHS before coming to this place.
kayt divine
1 year ago on Google
1
The people who work there are rude and mean and they said they don't like my mom and they won't even let my little brothers get a haircut
Jalani Smith
1 year ago on Google
1
HORRIBLE!!!!
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
8.3 / 10

Location

Accepted Insurance

Isabella House works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Community Health Plan of Washington (CHPW)
Coordinated Care

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
sober-living iconSober Living Homes
Sober Living Houses (SLHs), aka sober homes or halfway houses, are safe, substance-free, supportive living facilities for those recovering from substance abuse. Ideal for those who've just been through inpatient or outpatient treatment, SLHs are supervised environments with rules that support sobriety, such as curfews, shared chores, and therapeutic meetings. Residents are also often trained on life skills and coping skills to make it easier to transition into society. SLHs also provide a strong sense of community that can lead to the kind of deep and lasting connections with other sober individuals that supports a new, healthy lifestyle.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Effective drug rehab in Washington integrates care for the whole person, offering comprehensive solutions to addiction. Treatment methods address mental, physical, and relational aspects of substance abuse.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • car iconPrivate Transportation
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Fariba Nikdel

Board President

Jennifer Matson

Clinical Supervisor

Holly Martin

Community Support Manager

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Phone icon (509) 624-1244
Building icon

2308 West 3Rd Avenue
Spokane WA, 99201

Fact checked and written by:
Eric Owens
Edited by:
Anna Spooner

Reviews of Isabella House

3.25/5 (26 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
12
4
3
3
0
2
1
1
10

Reviews

4.5

It helped my family and me so much! I'm so thankful for everything that this place has done for me

Reviewed on 2/15/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.2 (25 reviews)
leonel Curiel
1 week ago
5

Amanda Pressnall
9 months ago
1

They will tell you this isn't an addiction treatment center, it's a place for women to become better moms. They taught one class a week on parenting which was helpful. But I needed help with my addiction and got none!we spent our days sitting around or cleaning the house. They were suppose to take us to NA and AA once a week and we went twice while I was there. The scheduled classes rarely happened. I got zero help with my addiction all I got was clean time.Another client's child tried to molest my son and nothing was done about it and it was swept under the rug.Go to ABHS before coming to this place.

kayt divine
1 year ago
1

The people who work there are rude and mean and they said they don't like my mom and they won't even let my little brothers get a haircut

Jalani Smith
1 year ago
1

HORRIBLE!!!!

Chirlene Hoag
1 year ago
2

If anyone was to ask me about going to the Isabella house for treatment I would tell them keep looking for somewhere else cause the Isabella house allows women there that are taking methadone or Suboxone to breastfeed theirs newborn babies so what ends up happening is that the newborn baby is going through withdrawals from drinking their mother's breast milk and the staff that works there at the Isabella house is okay with the mothers making the babies go through the withdrawals cause it's the mother's choice to stop breastfeeding the baby or not that is so messed up.

Jay Shelton
1 year ago
1

DO NOT LET ANYONE YOU LOVE GO THERE!! Especially if you want to communicate with them whatsoever they never answer the phone and when they do they re rude, unhelpful and love repeating the same stuff over and over while connecting you to someone else that never answers and never returns messages or phone calls. Also when they are unable to speak for some reason because of the timing that you called or whatever the reason they won t take a message either so not only do you not get to speak to them but they don t even get to know that you called. my babies mom has been there for a month I ve called every day and I ve only talked to her twice for a couple minutes and that was only because she had called grandma to do a video conference with my daughter or else I wouldn t even have been able to speak with her that much. I ve been sitting here trying to come up with something nice to say about the place so that it s not just all negative but I can t so I guess it s just gonna be negative

Jay jay Jenkins
1 year ago
1

Unbelievably rude staff! Night after night I have called to talk to my kids to be told that my wife and kids are busy right now and to call back. Just to find out that it's to late, or they can't talk, they're already in for the night! I've asked to leave a message for my wife, as my wife did also & surprise no message! The Staff pick favorites, my kids aren't happy, they don't get excited or enjoy telling me about their day and what they learned. They only have themselves in best interest. Poor training!

Avi Wilburn
1 year ago
5

The staff there are absolutely wonderful. They truly care for you and your situation and try and make you feel as comfortable as possible for you and your child or children. Not one staff member was rude or not once did they not try and put there whole heart into your situation. I absolutely love the staff here and truly appreciate each and everyone of them who are trying to make a difference in young mothers and there babies life's. You guys are amazing there keep up your amazing work!

Vickie Goodwin
2 years ago
1

Alot of my stuff was stolen and they did nothing about it allot of favoritism goes on with the staff and clients I guess if you don't want your kids that's the place to go I seen kids get turned and taken back to foster care the same day at this place they will tell your kids are on the way but when it's time for them to be there they come up with excuses you can't have your kids there are a few staff there who really cares but most are only there for a pay check

Tiny Franquez-oya
2 years ago
1

Denise Miller
3 years ago
5

I absolutely loved my experience while I was here . I did the full six months. The staff are incredible, this place truly changed my life . So if your looking for a program that is welcoming understanding and will help better your life this is the one.

Sandra Clark
3 years ago
5

Before it became a rehab center I actually lived there with a bunch of other women, and loved everything about the whole house! Big long dining table, there were many bedrooms and a wonderful TV room. Where we visited with each other and watched our favorite shows. The kitchen was awesome and a friend and I would do the dishes in a smaller room off the kitchen.

Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconWho Answers?
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Isabella House

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Catholic Charities Behavioral Health Services
Washington, WA (202) 635-5900

Catholic Charities Behavioral Health Services

Catholic Charities Behavioral Health Services is a non-profit rehab located ... read more.
Sea Mar Community Health Centers
Anacortes, WA (360) 293-8007

Sea Mar Community Health Centers

Sea Mar Community Health Centers is a community mental health agency accredi... read more.
Get Help Today Phone icon 800-823-7153
Question iconWho Answers?