UnityPoint Health – Iowa Methodist Medical Center Outpatient Pharmacy

1200 Pleasant Street Des Moines, IA 50309
DetoxInpatientOutpatient
Iowa Methodist Medical Center - Outpatient IA 50309

About UnityPoint Health – Iowa Methodist Medical Center Outpatient Pharmacy

UnityPoint Health – Iowa Methodist Medical Center Outpatient Pharmacy, located in Des Moines, Iowa is a non-profit alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient, relapse prevention, and recovery housing.

Specialty rehab programs at UnityPoint Health – Iowa Methodist Medical Center Outpatient Pharmacy include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Latest Reviews

Emily G
2 weeks ago on Google
5
Delivered my first baby at Methodist after my water unexpectedly broke two weeks before my due date. I was so overwhelmed when I got to triage, but had such compassionate care from the start, beginning with the midwife (Susan) and nurse (Kayla)that helped me accept that I needed to be admitted for the safety of me and baby. We continued to get exceptional care from all of the nurses that took care of me and my baby before, during, and after delivery, and the physicians who gave me my epidural (Dr. Meredith) and delivered my son (Dr. Meierding). Wonderful care start to finish and I am forever grateful.
Response from the owner2 days ago
Thank you for your kind words! We ve passed your note along to our care team.
Darron Smith
2 weeks ago on Google
1
I was experiencing tremendous amount of pain related to my stage 4 colorectal cancer and went to Methodist by way of ambulance. While I was able to get into triage in short order, I was told it would take a long time before I would see a doctor. When I asked how long, the triage nurse said hours . I heard one woman in the waiting area say she has been there for 10+ hours.The time was roughly 7:00 PM and I knew they would not be releasing many, if any people in the hospital at this time to free up space.There was no way I could have stayed in that waiting area for hours just waiting to see a doctor to help me with my pain. My life expectancy isn t but for a few months anyway, so waiting in excruciating pain seemed like a very poor waste of time, especially since not one person could give an approximate wait to me.I called an Uber and went home to self medicate with prescriptions I had on hand. I struggle now with where to go for medical treatment in Des Moines if Methodist is supposedly the best in town.
Response from the owner2 days ago
We take all feedback seriously. Please call our patient advocate at 515-241-5000.
Yosselyn Resto
3 weeks ago on Google
1
Poor service I m in the emergency room with my daughter sence yesterday at 4:15 pm with appendix and they have not seen her she is pain when I go to the front desk to ask they just ignore me and my daughter with a lot pain appendix is a serious condition I m not coming back to this hospital next time I m going to mercy hospital
Response from the owner1 week ago
We take all feedback seriously. Please call our patient advocate at 515-241-5000.
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
8.3 / 10

Location

Accepted Insurance

UnityPoint Health – Iowa Methodist Medical Center Outpatient Pharmacy works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive outpatient programs (IOP) offer high-level care for clients in early recovery or who are at an increased risk of relapse. Clients may also enroll in an IOP immediately following detox, enabling them to continue to work and to live at home. Clients attend multiple outpatient treatment sessions for a minimum of nine hours per week. Many intensive outpatient rehabs provide a variety of services, including psychotherapy, recovery education, and medication assisted treatment (MAT).
aftercare iconAftercare Support
Rehab aftercare programs support clients' reintegration into their home, workplace, and community following inpatient and residential treatment. They also promote long-term recovery for clients who may no longer be receiving outpatient treatment. Rehab aftercare services encompass a wide range of modalities and often include various medical, mental health, and social service programs. Case managers and care teams develop clients' customized service plans based on the client's evolving needs and recovery goals.
12-step icon12-Step
Many rehabs base their treatment models on 12 step programs, which are often considered a gold standard in addiction recovery. 12 step recovery prioritizes participants' spiritual development as a means to heal the emotional and psychological wounds that have contributed to the addiction. Participants engage in regular, peer-led group meetings, which are free, anonymous, and accessible 24 hours per day, 365 days a year in most communities. Though these programs are spiritually-grounded, religious affiliation isn't required.
sober-living iconSober Living Homes
The goal of a sober living home in Iowa is to provide individuals in recovery a bridge between rehab treatment and returning home. Each home has a set of rules that residents must abide by if they want to remain in the home. The top rule is sobriety. There is a zero-tolerance policy for drug and alcohol use. Other typical halfway house rules include attendance at 12-step meetings and helping with responsibilities around the house.
medically-assisted-detox iconMedically Assisted Detox
If you've become physically dependent on drugs or alcohol, quitting suddenly can cause very dangerous side effects. During a medically assisted detox, licensed medical professionals will monitor your vitals around the clock and provide medications if necessary to ensure you're as safe and comfortable as possible throughout this process.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Iowa is available in many formats. A variety of inpatient and outpatient options provide programs that are tailored to individual needs, making recovery possible for everyone.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Amenities

  • private iconPrivate Setting

Contact Information

Phone icon (515) 241-5936
Building icon

1200 Pleasant Street
Des Moines, IA 50309

Reviews of UnityPoint Health – Iowa Methodist Medical Center Outpatient Pharmacy

3.3/5 (252 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
121
4
21
3
9
2
13
1
88

Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.3 (252 reviews)
Emily G
2 weeks ago
5

Delivered my first baby at Methodist after my water unexpectedly broke two weeks before my due date. I was so overwhelmed when I got to triage, but had such compassionate care from the start, beginning with the midwife (Susan) and nurse (Kayla)that helped me accept that I needed to be admitted for the safety of me and baby. We continued to get exceptional care from all of the nurses that took care of me and my baby before, during, and after delivery, and the physicians who gave me my epidural (Dr. Meredith) and delivered my son (Dr. Meierding). Wonderful care start to finish and I am forever grateful.

Response from the owner2 weeks ago
Thank you for your kind words! We ve passed your note along to our care team.
Darron Smith
2 weeks ago
1

I was experiencing tremendous amount of pain related to my stage 4 colorectal cancer and went to Methodist by way of ambulance. While I was able to get into triage in short order, I was told it would take a long time before I would see a doctor. When I asked how long, the triage nurse said hours . I heard one woman in the waiting area say she has been there for 10+ hours.The time was roughly 7:00 PM and I knew they would not be releasing many, if any people in the hospital at this time to free up space.There was no way I could have stayed in that waiting area for hours just waiting to see a doctor to help me with my pain. My life expectancy isn t but for a few months anyway, so waiting in excruciating pain seemed like a very poor waste of time, especially since not one person could give an approximate wait to me.I called an Uber and went home to self medicate with prescriptions I had on hand. I struggle now with where to go for medical treatment in Des Moines if Methodist is supposedly the best in town.

Response from the owner2 weeks ago
We take all feedback seriously. Please call our patient advocate at 515-241-5000.
Yosselyn Resto
3 weeks ago
1

Poor service I m in the emergency room with my daughter sence yesterday at 4:15 pm with appendix and they have not seen her she is pain when I go to the front desk to ask they just ignore me and my daughter with a lot pain appendix is a serious condition I m not coming back to this hospital next time I m going to mercy hospital

Response from the owner2 weeks ago
We take all feedback seriously. Please call our patient advocate at 515-241-5000.
Teagan Miskimen
3 weeks ago
1

Jack Blakey
1 month ago
1

Been ER for 7.5 hours Seen several doctors/nurses/ otherpeople.Nocommunication.Rude people at de sk

Response from the owner1 month ago
We take all feedback seriously. Please call our patient advocate at 515-241-5000.
Katie Wallin
1 month ago
1

I delivered my sixth child here this summer. 4 of the others had been delivered here as well, and generally I'd had a good experience, but there was a 9 year age gap, and apparently quite a bit had changed. The other kids had been delivered with midwives, but due to a complication with #5, I'm forever high risk now and midwives won't take me, so this was also my first experience with Unity Point OBGYN, comanaged with Perinatal. The staff was very nice, and the OBs seemed so too, but if you are looking to have a VBAC, do not go here. They claim to be supportive, but only if your VBAC works on their schedule. If you tend to have your babies early, this may work out. If you are always late like me, the bare idea of being induced at 39 weeks "because of my age" is enraging. There is much talk of "we can't make you do anything you don't want to do," but they certainly can beat the same drum over and over. Maternal care in America is borderline abusive. We are treated as though we couldnt possibly handle a birth unless we subject ourselves to whatever current whims are called standards.I held them off until 40+2, at which point I caved and thought how bad could an induction be? Well, it could be bad. My birth plan (which is natural, unmedicated, and mostly leave me alone--all of which I had done 4 times before) was totally out the window. 2 hours into the induction, I was rushed into a C section. At that point I was so angry I didn't even care. However, I will say, if I had been given 2 more days without harassment from micromanaging OBs, this baby likely would have come on his own. The situation that led to yet another c section was completely created by the OBs.The hospital staff, again, are generally very nice, however, I did have to frequently call the nurses over an hour after my next dose of pain medication was due to have it administered. Being I was in c section recovery, pain meds are kind of a big deal, so this didn't exactly make me happy. Also, we circumcised our baby, a decision I somewhat regret now. The Dr who did the circ came and gave us her reassuring talk about how much she's done it, he's in good hands, etc. She came back in a bit and said he did great. But our baby was gone a long time. My husband and I were seriously considering going to look for him when the nurse came in and said she still had him, he'd bled pretty heavily after his circ and she'd had to apply a pressure dressing, etc and she was still watching him. Um. EXCUSE ME, DR who did the procedure!!! On what planet is that "he did great???" There was no permanent or lasting damage, but some honesty and humility from this Dr (as well as the one who did the delivery) would have been nice.Overall, this was not the same as the care at my previous deliveries, and I found the OBs beyond disappointing. They stole my VBAC to fit their standards, which need a complete and utter overhaul--standards should prioritize actually empowering moms, not trying to save themselves from every type of possible litigation. That leads to just a miserable, overmanaged experience for the mom.

Response from the owner1 month ago
We take all feedback seriously. Please call our patient advocate at 515-241-5000.
Mariah Jordan
1 month ago
2

I came straight from my doctor appointment in active labor. They were told I was coming and when I got to Maternity at downtown Methodist I still had to wait 15 minutes to get checked into a room where my L&D nurse Jodi said about 6 times she was getting my labs so we could get started on the epidural. She took her time on getting my labs so by the time i finally got my epidural administered I had to start pushing before it was able to take effect and it really messed my body up for 2-3 days after the birth. Then just hours after I gave birth a nurse named Ashley Peterson with pink hair and another blonde nurse force a catheter on me with no numbing gel after I told them no multiple times. Ashley then later threatened me that they do it again if I couldn t pee on my own. If you see these nurses names on the board I suggest you request a different nurse.

Response from the owner1 month ago
We take all feedback seriously. Please call our patient advocate at 515-241-5000.
Noah Boeckman
1 month ago
1

Absolute joke of health care. Got to ER at 11p and didn t even got any care for my Pregnant wife. Never go to the place if you want to actually get care

Response from the owner1 month ago
We take all feedback seriously. Please call our patient advocate at 515-241-5000.
John Temple
2 months ago
1

This place is so horrible we checked in at 10:30 pm and was seen for potential food poisoning to only get vitals check and medication. We slept in the open area for 6.5 hours just to watch how rude the older lady at the counter was to other patients it was a disgrace to our people and community. I think Methodist needs to resign the staff they have and reevaluate there employees and teach them what there trained to do be patient, respectful and supportive not rude. Our kids were there sitting next to an old guy who bled from his hand every where and a woman who couldn't breath and constantly complained to the staff about it just to see her act unprofessional and impatient with the patient. This place has went down hill and needs to be reported and OSHA needs to regulate their policy and their health and safety regulations because it is not up to par and it is very nasty this place deserves a zero star and Methodist hospital needs to be regulated it's a very bad place with poor employee communication staff. The hospital doesn't even work as they used to do anymore they're only there to charge insurance high for less work so disappointed.

Response from the owner2 months ago
We take all feedback seriously. Please call our patient advocate at 515-241-5000.
KHAMLA KAMVANH
2 months ago
4

Nasharia Patterson
2 months ago
1

Wrote down the wrong diagnosis for my mom and had her sitting in the waiting room for 7 hours with a pain level of 10. Rude environment, and unclean bathrooms. Very unorganized night shift. Please do better.

Response from the owner2 months ago
We take all feedback seriously. Please call our patient advocate at 515-241-5000.
K
2 months ago
1

Just don t! Unless you absolutely have to! Been a patient here twice in the past 6 months. Once for a major surgery and another time as an outpatient for a test. You will have to use a self checkout system to register, you will be shuffled through like cattle, and shoved out the door to make room for the next group. There is no compassion, strictly transactional health care. Plus your staff did a test on me today that wasn t even on the doctors orders. What is going on? Des Moines metro needs more hospitals.

Response from the owner2 months ago
We take all feedback seriously. Please call our patient advocate at 515-241-5000.
Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconWho Answers?
Phone icon 800-784-1361
Left arrow iconBack

Write a review for UnityPoint Health – Iowa Methodist Medical Center Outpatient Pharmacy

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

ASAC – Area Substance Abuse Council – Heart of Iowa
Cedar Rapids, IA (319) 862-1050

ASAC – Area Substance Abuse Council – Heart of Iowa

Area Substance Abuse Council (ASAC) - Heart of Iowa helps women overcome sub... read more.
Fort Dodge VA Clinic
Fort Dodge, IA (515) 576-2235

Fort Dodge VA Clinic

VA Central Iowa Health Care System - Fort Dodge Community Based Outpatient C... read more.
Rosecrance Jackson Centers
Sioux City, IA (712) 234-2300

Rosecrance Jackson Centers

Jackson Recovery Centers - 5th Street is an outpatient treatment facility fo... read more.
Get Help Today Phone icon 800-823-7153
Question iconWho Answers?