UnityPoint Health – Iowa Methodist Medical Center Outpatient Pharmacy - Des Moines, IA

About UnityPoint Health – Iowa Methodist Medical Center Outpatient Pharmacy

UnityPoint Health – Iowa Methodist Medical Center Outpatient Pharmacy, located in Des Moines, Iowa is a non-profit alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient, relapse prevention, and recovery housing.

Specialty rehab programs at UnityPoint Health – Iowa Methodist Medical Center Outpatient Pharmacy include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Latest Reviews

John Temple

3 weeks ago on Google

This place is so horrible we checked in at 10:30 pm and was seen for potential food poisoning to only get vitals check and medication. We slept in the open area for 6.5 hours just to watch how rude the older lady at the counter was to other patients it was a disgrace to our people and community. I think Methodist needs to resign the staff they have and reevaluate there employees and teach them what there trained to do be patient, respectful and supportive not rude. Our kids were there sitting next to an old guy who bled from his hand every where and a woman who couldn't breath and constantly complained to the staff about it just to see her act unprofessional and impatient with the patient. This place has went down hill and needs to be reported and OSHA needs to regulate their policy and their health and safety regulations because it is not up to par and it is very nasty this place deserves a zero star and Methodist hospital needs to be regulated it's a very bad place with poor employee communication staff. The hospital doesn't even work as they used to do anymore they're only there to charge insurance high for less work so disappointed.

Response from the owner1 day ago

We take all feedback seriously. Please call our patient advocate at 515-241-5000.

KHAMLA KAMVANH

1 month ago on Google

Nasharia Patterson

1 month ago on Google

Wrote down the wrong diagnosis for my mom and had her sitting in the waiting room for 7 hours with a pain level of 10. Rude environment, and unclean bathrooms. Very unorganized night shift. Please do better.

Response from the owner1 week ago

We take all feedback seriously. Please call our patient advocate at 515-241-5000.

Gallery

Iowa Methodist Medical Center - Outpatient IA 50309

The facilities at Iowa Methodist Medical Center - Outpatient in Des Moines, IA 1

The facilities at Iowa Methodist Medical Center - Outpatient in Des Moines, IA 2

Location

Accepted Insurance

UnityPoint Health – Iowa Methodist Medical Center Outpatient Pharmacy works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Blue Cross Blue Shield

Wellmark

HealthPartners

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

Outpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Inpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Intensive Outpatient

Intensive outpatient programs (IOP) offer high-level care for clients in early recovery or who are at an increased risk of relapse. Clients may also enroll in an IOP immediately following detox, enabling them to continue to work and to live at home. Clients attend multiple outpatient treatment sessions for a minimum of nine hours per week. Many intensive outpatient rehabs provide a variety of services, including psychotherapy, recovery education, and medication assisted treatment (MAT).

Aftercare

12-Step

Many rehabs base their treatment models on 12 step programs, which are often considered a gold standard in addiction recovery. 12 step recovery prioritizes participants' spiritual development as a means to heal the emotional and psychological wounds that have contributed to the addiction. Participants engage in regular, peer-led group meetings, which are free, anonymous, and accessible 24 hours per day, 365 days a year in most communities. Though these programs are spiritually-grounded, religious affiliation isn't required.

Sober Living Homes

The goal of a sober living home in Iowa is to provide individuals in recovery a bridge between rehab treatment and returning home. Each home has a set of rules that residents must abide by if they want to remain in the home. The top rule is sobriety. There is a zero-tolerance policy for drug and alcohol use. Other typical halfway house rules include attendance at 12-step meetings and helping with responsibilities around the house.

Medically Assisted Detox

If you've become physically dependent on drugs or alcohol, quitting suddenly can cause very dangerous side effects. During a medically assisted detox, licensed medical professionals will monitor your vitals around the clock and provide medications if necessary to ensure you're as safe and comfortable as possible throughout this process.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Iowa is available in many formats. A variety of inpatient and outpatient options provide programs that are tailored to individual needs, making recovery possible for everyone.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Amenities

Private Setting

Contact Information

(515) 241-5936

Website

1200 Pleasant Street
Des Moines, IA 50309

Get Help Now - 800-985-8516

Who Answers?

Reviews of UnityPoint Health – Iowa Methodist Medical Center Outpatient Pharmacy

3.4/5 (245 reviews)

121

Google Reviews

3.4 (245 reviews)

3 weeks ago

Response from the owner3 weeks ago

1 month ago

Response from the owner1 month ago

Just don t! Unless you absolutely have to! Been a patient here twice in the past 6 months. Once for a major surgery and another time as an outpatient for a test. You will have to use a self checkout system to register, you will be shuffled through like cattle, and shoved out the door to make room for the next group. There is no compassion, strictly transactional health care. Plus your staff did a test on me today that wasn t even on the doctors orders. What is going on? Des Moines metro needs more hospitals.

Jill Crawford

Brother was recently in the Powell cancer floor. Rm 361. He had incredible care. The staff nurses, medical assistants, food service and house keeping, Palliative Care and volunteers all made his six week stay and family feel very appreciative of where we were at. Very caring people. We can not say enough about them.

Thank you for your kind words! We ve passed your note along to our care team.

Bawi Hythua

Very good

Thank you for sharing your feedback.

Dan Tarvin

2 months ago

I would give them no stars if I could. The medical team is extremely negligent and unprofessional. An ER nursing staff member told someone with a spinal cord injury to suck it up when the patient complained about extreme pain. Their administration does not want to hear about or deal with any major issues their negligence caused. Communication is dismal. Unethical, untruthful and unprofessional - that is putting it as nice as I can. Iowa Methodist should be appalled. If you received great care and/or had a wonderful experience I m glad, as you should have. My relative got staph, had their rehab delayed far too long and no long term care facility would accept them due to the issue their negligence caused. Finally one did that is further away than hoped.

Response from the owner2 months ago

madelyn jade

As a disclaimer, I am grateful for the staff who showed me patience and provided me with what I needed.The carelessness and lack of compassion I received on 8/14/2024 was a grim reminder of the assembly line that healthcare is becoming.For background, I broke my ankle and had to be driven to the hospital via ambulance.First red flag: When it came time for a CT scan and transferring myself from Bed A to Bed B (mind you, with a broken ankle), the radiology technician was audibly frustrated with me as I was struggling to position myself (WITH A BROKEN ANKLE).My crutches were not actually fitted to me, they guesstimated based on my height and basically said, here you go. When I was discharged, my bed was not lowered and I was not offered a wheelchair. My mom, a former CNA, had to lower the bed herself and help me up.I was having an extremely hard time using these crutches while hobbling through the lobby. The staff on the floor were just staring at my mom and I like sad zoo animals, not offering any sort of assistance. My mom finally had to ask a random team member for a wheelchair that I could use.The model bedside manner so many of us knew and loved, is dying out. If you don t want to help people, do everyone a favor and stop working in this industry. Make room for someone who actually gives a damn.

Jeff Christiansen

Absolutely the worst health care I have ever witnessed! A relative was hospitalized for a head injury and the nurses were clueless. A family member had to show one nurse how to adjust the neck brace so she could eat. The nurse actually said can you show me how you did that? When asked if there was something they could do for all the pain early on, the nurse responded well she did have a narly fall . It seems they are more concerned about DEI with all the posters, as opposed to actually hiring quality staff.

Brittany Kathleen

Brin in the post partum ward is the best nurse. She is calm, collected, skilled, careful and sweet. I felt very taken care of by her, in such an emotionally and physically challenging time. Thankyou, Brin! Methodist is lucky to have you!

Richard

Jared Walterberry

Waited 5 hours, couldn't get any info or straight answers. Rudy & Skylar were quick to run me in circles & escalate conversation to an argument. They should close this place and open up a hospital.

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UnityPoint Health – Iowa Methodist Medical Center Outpatient Pharmacy