The most abusive and disgusting mental hospital you could possibly go to. Just go to state.
About Intermountain Hospital
Intermountain Hospital is a dual diagnosis mental health and substance use disorder treatment center for adolescents and adults, located in Boise, Idaho. They offer many different kinds of psychiatric services, including age specific inpatient treatment programs, partial hospitalization (PHP) and intensive outpatient (IOP) programs, and community referrals. To direct clients to the appropriate resources, they provide 24/7 risk assessments in person or online.
If you need to begin your recovery journey in a safe and sober environment, inpatient treatment may be the recommended first step. Here, they offer four different types of inpatient programs based on age. The Journeys Program and CAST Program are designed for teenagers, helping them overcome thoughts of hurting themselves and substance abuse disorder, respectively.
The New Start Program is for adults who need alcohol and drug rehab services and may also require treatment for co-occurring conditions. The Generations Program helps senior adults who are struggling with substance abuse and mental health concerns. Clients can receive counseling and rehabilitative services through all of these programs.
This strategic separation is one aspect of the facility that I believe is truly unique. It allows everyone to receive dedicated support from a team that is experienced and qualified to treat their specific condition.
If you need outpatient programming, those services are available as well. Outpatient services usually include a combination of individual and group counseling, recovery focused education, and life skills training. The goal is to prepare clients to successfully contribute to their homes, workplaces, and communities as they live a life of health and sobriety.
One of the things that clients love the most about this facility is the caring team. Reviews note that the staff members go above and beyond to make sure clients are comfortable and have access to the services they need. This includes connecting clients to community resources that can provide continued assistance when treatment is complete.
Latest Reviews
I have been having mental issues for a couple of months, and my parents noticed it started to get worse and so they thought this would be a good place to help me. If any of you have a loved one who is having issues with there mental health and are trying to find a place for them to go to get help, please do not have them go here. It was nothing similar to what I was expecting. Whenever I would talk to the workers, they were just annoyed and would tell me to figure it out on my own and that I cant hold or touch anything. They didnt seem like they cared about me at all. How do you think that makes someone feel who is already having a hard time? It makes them feel even worse. I had to get my blood drawn, and the nurse said, "your turning gray i hope your ok!" no i was not okay! Are people supposed to turn gray? No they arent, that is a bad sign! If someone is turning gray that means they are about to pass out or faint. I asked for a drink because I felt like I was going to pass out, and they refused to get it for me. I had to get it myself. If your gonna treat people like that, please dont work at a place related to mental health. it does no good! You get paid to work there, you should treat the patients with care! I feel like the other people in there who were struggling cared more about me than the actual workers. I didnt have a good experience and I will never go back in the future. I really hope this place learns that they need to be nice and caring for someone to feel better. no one is going to feel better if you dont treat them with respect and kindness. It was so heartbreaking to me that I felt uncared for there. I thought I was going to receive help, but did i? A tiny bit. I only felt better because I got to go home. I will say I am very lucky that I wasnt placed on a hold. my situation was a lot different than others and so that was a little nice, because i didnt have to stay for 5 days. I really hope the people in there right now, will be able to leave feeling confident and happy and that they will be big and brave and know that everything will be okay, because when I walked out, my mom was a lot more caring to me and greeted me with a smile unlike the workers there. Im sorry for writing such a bad review but unfortunately this was my experience and I really hope that this place can be a better place for people and get higher rated stars. i would really encourage those looking to work with anything related to mental health to please have a positive mindset, it will really help the people struggling! I really hope this place will get better, but for those looking to get help, I really hope you see this review before going there, because you will thank me!
Response from the owner2 weeks ago
Hi, Halle. Thank you for reaching out to us. We would like to take the opportunity to address your concerns with you directly. At your convenience, please provide us with your contact information by visiting http://www.intermountainhospital.com/contact-us/ so that we can follow up with you. Thank you again and we hope to hear from you soon.
DO NOT GO HERE!! Anywhere else is better than here!! THEY DO NOT TAKE CARE OF YOU . You just sit there and stare at the wall. You don t even see the Dr and then they try to force you to stay. It s awful. Not one nurse staff or Dr knew anything ab my daughter s situation. She has a chromosomal defect and heart condition and her primary care Dr was trying to get her help and so she asked to leave. They said she can t leave but they wouldn t give her a reason. We called and got re routed several times. My daughter does not feel safe and she expressed that to staff and called us over and over and begged us to help her. We thought they would help her! We were wrong! The nurses told us the Dr would contact us at a certain time and that never happened. The nurse said a charge nurse would contact me but i never heard one thing. We just wanted to help our daughter and she wanted help as well and that s why we brought her there. We want to get her out so we can get her the help she needs. They are awful and it was a horrible experience. Please do not go here! Do not go!
Response from the owner1 week ago
Hi, Lu. Thank you for taking the time to reach out to us with your concerns. We take your comments very seriously and would like to learn more about your concerns. So that we can better assist you, please provide us with your loved one's full name and location in our facility by visiting https://intermountainhospital.com/contact-us/. Again, thank you. We hope to hear from you soon.
It only took me one time to come here. I was overwhelmed told the most horrific things by my two most trusted people in my life. I was made to feel so worthless and crushed down to pieces so severely I could not see straight. I was petrified of intermountain. I knew I needed mental health help, but I never had the time, until the abuse I was personally going through was so severe, I wanted to go away. Overwhelmed and exhausted and severely sick. I turned and faced my fears and walked into a place I used to only visit. No one judged me negatively. I was met with compassion, kindness, HELPFULNESS, and most of all I was treated as if I was atleast a human being deserving of more than a hole in the ground. I was provided meals, sleeping medication, dr appointments, peers, safety, rest, phone privileges, snacks, clothing, toiletries, games, television time, and many other important things. For me it was freedom and time for self care, sobriety, care from proper medical professionals, peers who were also like me and not like me. I left smiling through those doors. And I was given, strength to carry on through my life s adversities. I was wrong about intermountain before, and it was imperative to my well being. Thank you for taking care of me, when I could no longer take care of myself. Thank you for providing me safety, from myself and others. It was only 5 days. But I am not ashamed , I am grateful I had a place to turn to when I needed to most. The staff I loved. It makes me want to give back.
Response from the owner2 weeks ago
Hi, Jjlina. Thank you for taking the time to share your kind words with us! Compliments such as these are held very dear to our hearts. We re currently working on a staff recognition campaign and would like to share your kind words with our community. If we may include your anonymous feedback, please fill out the following form by visiting https://ebgw.short.gy/IntermountainHospital. Thank you again for sharing your thoughtful comments with us. Gallery
Location
Accepted Insurance
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Addiction Treatments
Levels of Care
Inpatient Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Medically Assisted Detox Medical detox is the process of removing addictive substances from your body in a medically supervised setting. With the aim of keeping you as safe and comfortable as possible, a team of licensed medical professionals monitors your vitals and may provide medications if needed to alleviate any withdrawal symptoms. Medically assisted detox is generally partially covered by most private insurance and insurance plans under the Affordable Care Act.
12-Step Many recovery centers base their treatment models on 12 step programming, which emphasizes spiritual development and peer coaching. 12 step recovery is designed to help participants address the root causes of their addiction, take accountability for their choices, and let go of that over which they are powerless. Though these programs prioritize spiritual growth, religious affiliation isn't required. Participants regularly attend anonymous, free, peer-directed meetings and are mentored by a peer sponsor.
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Programs
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Clinical Services
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Unlike other more coercive methods, motivational interviewing does not impose change on the client. Instead, the therapist asks questions, listens, and reflects the client's thoughts back to them. This helps the person come to their own conclusions and supports making changes on their own terms based on those conclusions.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
Nicotine replacement therapy gives your body a small, controlled amount of nicotine to reduce withdrawal and cravings. Formats include patches, gum, and lozenges. These tools can double your chances of quitting long term.
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Contact Information
(800) 321-5984 
303 North Allumbaugh Street
Boise, ID 83704
Get Help Now - 800-985-8516
Who Answers?
Who Answers?
Fact checked and written by:
Courtney Myers, MS
Edited by:
Anna Spooner
