InterCommunity Health Care

287 Main Street East Hartford, CT 06118
DetoxInpatientOutpatient

About InterCommunity Health Care

InterCommunity Health Care, based in East Hartford, Connecticut, is a community-based facility that provides services to those with mental health or substance use disorders. To ensure that programs are accessible and equitable, fees are based on a sliding scale that considers the client's income and their ability to pay.

Intercommunity’s Jail Diversion Program works with courts to find options to help program participants. Patients can be referred for substance abuse treatment, medical treatment, job placement and housing.

Their Re-Entry Program serves the recently incarcerated by providing acute healthcare services that enable these individuals to easily reintegrate into their families and society. Participants engage in a full range of health care services, alcohol and drug counseling, and a “Second Chance” support group that teaches individuals how to lead healthy lives after incarceration.

Their behavioral home health (BHH) program offers support for clients who have severe mental illness and are on Medicaid. Clients can also receive support for daily living essentials such as money management, medication management and hygiene, through the facility’s community support services (CSS). These CSS services are available one to four times per month. For individuals who have severe mental illness, InterCommunity’s assertive community treatment (ACT) program offers therapy and in-home medical support three times per week.

These care coordination services offer practical support that can make the difference as clients work toward addiction recovery. From medication management, to employment services, to skill-building, clients can access a full range of services that address the physical, mental, and social issues related to substance use and other mental health disorders.

Latest Reviews

Lilith Roz
2 months ago on Google
1
If you re looking for help with mental/behavioral health. Do NOT go here fr fr. At alllll.
David Weaver
3 months ago on Google
1
Not happy at all I'm a 64yr. old suffering from a few health issues and can't speak with a therapist the same day this is one example of many of being ignored when crying out for help not good I'll have to search around. Good day and be Blessed everyone.
No noneya
4 months ago on Google
1
Slow with calling in patients; even if you re on time. Appointment is for 8:30; I checked in at 8:25.. waited until 9:30am and left because I was never called for my appointment.Providers must think we got nothing better to do than to sit in a waiting room and watching Family Feud on TV. The office downstairs is better.. whatever the office is upstairs is a no go for me. You need better providers that can stay on time with appointments. Do not recommend the upstairs office at all
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.3 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Inpatient rehab offers intensive treatment for clients who are transitioning out of detox, in early recovery, and at risk of relapse. Housing and meals are provided, and most facilities offer round-the-clock clinical care. Clients engage in multiple counseling and therapy sessions each week, along with extensive recovery-focused life skills training. Many inpatient drug rehab programs include evidence-based complementary therapies, such as meditation, massage, creative arts therapy, nutrition therapy, and experiential therapy.
medically-assisted-detox iconMedically Assisted Detox
Typically seen as a first step in the recovery process, medically assisted detox generally takes place in an inpatient setting under the 24/7 supervision of licensed medical professionals. It is considered the safest way to remove addictive drugs from your body. The length of a medical detox program is individualized, but it often takes around 5-7 days.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Connecticut provides the professional support that is often necessary to break free from drug dependency. With proper treatment, individuals can make changes that restore balance and health to their lives and achieve long-term recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

EMDR is a therapeutic modality originally developed to help process trauma. In an EMDR session, a patient is prompted to undergo eye movements that mimic those of REM sleep. This is accomplished by watching a therapist's finger move back and forth across, or following a bar of light. The goal is repetitive sets of eye movements that help the brain reprocess memory, which can significantly reduce the intensity of remembered traumatic incidents. Associated memories can heal simultaneously, leaving patients significantly calmer, more stable, and more emotionally relaxed.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 280909

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Connecticut
License Number: SA.0000358

Contact Information

Phone icon (860) 569-5900
Building icon

287 Main Street
East Hartford, CT 06118

Fact checked and written by:
Sehar Uddin
Edited by:
Kerry Nenn, BSW

Reviews of InterCommunity Health Care

2.31/5 (75 reviews)
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Reviews

4

In the beginning, I didn't want to be there. The clinical staff and support staff helped me through the detox and transitioned me in to my next level of care.

Reviewed on 10/31/2019
1

No prior examination, the irrational psychiatrist jumped to conclusions. I felt I wasn't evaluated at all but rather instantly prejudged. They use the personal info you give only to manipulate you. They are unorganized and rude

Reviewed on 3/5/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.3 (73 reviews)
Tasha Coleman
2 weeks ago
5

Lilith Roz
2 months ago
1

If you re looking for help with mental/behavioral health. Do NOT go here fr fr. At alllll.

Carmen Sotomayor
3 months ago
5

David Weaver
3 months ago
1

Not happy at all I'm a 64yr. old suffering from a few health issues and can't speak with a therapist the same day this is one example of many of being ignored when crying out for help not good I'll have to search around. Good day and be Blessed everyone.

No noneya
4 months ago
1

Slow with calling in patients; even if you re on time. Appointment is for 8:30; I checked in at 8:25.. waited until 9:30am and left because I was never called for my appointment.Providers must think we got nothing better to do than to sit in a waiting room and watching Family Feud on TV. The office downstairs is better.. whatever the office is upstairs is a no go for me. You need better providers that can stay on time with appointments. Do not recommend the upstairs office at all

Antandra Hepburn
6 months ago
1

They never answer the phone and rarely get back to you. Unprofessional

Response from the owner6 months ago
We would like to discuss this with you -- Can you please contact our Compliance Department at 860-569-5900 ext. 364?
William Enwright
8 months ago
1

Went to this place for help...Talked with a lady there last week about some personal things in my life..That information made its way out of that office and to a hotel where my Mom and myself are staying because we're homeless..Don't trust these clowns..They will hurt you...

Diane Kearns
8 months ago
4

Initial check in for new clients was rough at best, but once we were in to talk to the Clinician everything went well. Very professional and made us feel comfortable!

Trina ML
10 months ago
1

Totally rude and my care was not first on anyone's mind but how things were easier for them.

Response from the owner10 months ago
Dear Trina- We're sorry about your experience and we would like to talk to you further. Please feel free to contact our Compliance line at 860-569-5900, extension 364 or by emailing Compliance@intercommunityct.org.
Raleesa Robles
11 months ago
1

They are incompetent, the only thing they are competent is the psychiatric part... because in weighing the supposed social workers. The pharmacy and the Doctors are all incompetent...I don't recommend it to anyone...there are better clinics than this garbage...

Response from the owner11 months ago
Raleesa - We are sorry for your experience and would like to speak with you further. Please feel free to contact our compliance line at 860-569-5900, extension 364 or by emailing Compliance@intercommunityct.org. Raleesa - Lamentamos tu experiencia y nos gustar�a hablar m�s contigo. No dude en comunicarse con nuestra l�nea de cumplimiento al 860-569-5900, extensi�n 364 o enviando un correo electr�nico a Compliance@intercommunityct.org.
Mark ONeil
11 months ago
1

Totally unprofessional staff. If you are looking for behavioral health help, go somewhere else.

Response from the owner11 months ago
Dear Mark - We're sorry about your experience and we would like to talk to you further. Please feel free to contact our Compliance line at 860-569-5900, extension 364 or by emailing Compliance@intercommunityct.org.
T S
1 year ago
1

Canceled my appointment and I didn't find out until I was at the front desk. Wouldn't fit me in any sooner after that.

Response from the owner1 year ago
Dear T S-- We're sorry about your experience and we would like to talk to you further. Please feel free to contact our Compliance line at 860-569-5900, extension 364 or by emailing Compliance@intercommunityct.org.
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