Inspira Hato Rey

San Juan, Puerto Rico

Avenida Hostos 435
Hato Rey
San Juan, PR 00918

(787) 753-9515

About Inspira Hato Rey

INSPIRA -- Hato Rey is a private mental health rehabilitation facility in Hato Rey, Puerto Rico, a short distance from Placita Roosevelt. They utilize a multidisciplinary approach to treating behavioral health concerns. They serve adult clients. The INSPIRA team consists of psychiatrists, social workers, therapists, general practitioners, counselors, and psychologists who work together to deliver comprehensive mental health care. Treatment is tailored to the individual needs of each client. Services offered include:

PHP, also known as a day program, is an intensive form of outpatient treatment that sees clients visit the clinic, participate in treatment during the day, and return home at night. During PHP, clients receive specialized therapy, medication management, and education. Despite the name, PHP is designed to prevent future hospitalizations.

The outpatient program is a lower level of care for clients who have stabilized or who have mild symptoms. During the outpatient program, clients receive personalized therapy, education, family and couples support, counseling, and other forms of psychiatric support.

Before enrolling in a treatment program, clients should confirm their coverage benefits with their carrier. Benefits, including in network and out of network benefits vary significantly between plans.

Dollar icon Payment Options

  • medicaid iconMedicaid
  • shield-cross iconPrivate insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • medicare iconMedicare
  • military iconMilitary insurance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

User icon Programs

adult-program iconAdult program

elderly iconElderly program

hearing iconHearing impaired program

young-adult iconYoung adult program

Heart icon Treatment

mental-health iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

couples-therapy iconCouples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

dialectical iconDialectical Behavior Therapy

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Phone icon Contact

Phone icon (787) 753-9515
Building icon

Avenida Hostos 435
Hato Rey
San Juan, PR 00918

Call Now - Help is Available
Get Help Now - 888-311-3043
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Edited by:
Quentin Blount

Reviews

2.2 (20 reviews)
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Google Rating

2.2 (20 reviews)
SOLMARIE6989 (solmarie6989)
3 months ago
1

If they treat you so badly to make a date. You don't even feel like going to the appointment they give you. For that treatment of a patient they don't even know, I stay better where I am that I already know ... first contact the worst in the world...

Response from the owner2 months ago
Greetings, we are sorry that your experience was not optimal. In order to investigate your case, please complete our satisfaction form: https://docs.google.com/forms/d/e/1FAIpQLSfqkiLzf_WaGzJfGyq-t183ElSoTLfDy0g1b1j-6HBswKtEIQ/viewform?pli=1 Saludos, lamentamos que su experiencia no haya sido �ptima. Para poder investigar su caso favor de completar nuestro formulario de satisfacci�n: https://docs.google.com/forms/d/e/1FAIpQLSfqkiLzf_WaGzJfGyq-t183ElSoTLfDy0g1b1j-6HBswKtEIQ/viewform?pli=1
Carlos Ruiz
7 months ago
5

Excellent

Ross St. James
8 months ago
2

The service provided by Dr. Rodriguez has been very good, yet their irresponsible and disorganized ways of managing client appointments have deeply affected my experience at this place. I've always been on time to my appointments, and they always end up seeing my 1 to 2 hours later. Their lack of organization and their way of managing this with disdain makes mental health deteriorate rather than improve.

Janet Rivera
9 months ago
5

Response from the owner9 months ago
Thank you Janet for the 5 star review. We are here to serve you today and always. Gracias Janet por la evaluaci�n de 5 estrellas. Estamos para servirle hoy y siempre.
Leomary Martinez
11 months ago
1

Sara Alexandra Vasquez
1 year ago
1

The doctors and therapists are excellent, but the secretary who receives you is unprofessional and addresses the patients as if they were friends, no kindness on her part, I have been a patient of Inspira for many years and I would not like to have to change jobs because of mediocre employees. mental health Center.

Response from the owner1 year ago
Greetings Sara, we are sorry that your experience was not the best. You can write to us at quotes@inspirapr.com. Please describe what happened. We will collect your information for investigation. We assure you that the well-being of our patients is our priority. Saludos Sara, lamentamos que su experiencia no haya sido la mejor. Nos puedes escribir a citas@inspirapr.com. Favor de describir lo sucedido. Recopilaremos su informaci�n para investigar. Le aseguramos que el bienestar de nuestros pacientes es nuestra prioridad.
Isaac Hiraldo
1 year ago
1

It is the worst help center in PR on par with the PR Government itself. If you really need help consider paying for a private one. They will not schedule appointments here, nor will they call you, and if they call you to confirm, the call center does not know how the clinics operate and they do things very badly. See if your employer gives you this Institution as help, go to the nearest church and start praying.

Response from the owner1 year ago
Greetings Isaac, we are sorry that your experience was not the best. We want to assist you. Please send an email to: recephostos@inspirapr.com, detailing what happened. Don't forget to include your full name and contact information. One of our representatives will assist you to provide you with a solution. We're at your service. Good day. Saludos Isaac, lamentamos que su experiencia no haya sido la mejor. Lo queremos asistir. Favor de enviar un email a: recephostos@inspirapr.com, detallando lo ocurrido. No olvide incluir su nombre completo e informaci�n de contacto. Uno de nuestros representantes le asistir� para brindarle una soluci�n. Estamos para servirle. Buen d�a.
ivonne ortiz
1 year ago
5

Karen Diaz
1 year ago
1

They do not know how to work with patients with mental health problems and they believe that telling lies solves things, they have me relaxed and if today, Monday, October 17, 2022, I do not speak with the Director of the Inspira offices, it will be easy for the court.

Response from the owner1 year ago
Greetings Karen, we are sorry that our services were not optimal. It is our interest to assist you, so it is pertinent that you send us a private message to: quotes@inspirapr.com, including your full name and contact information. Upon receiving your communication, one of our representatives will respond. Saludos Karen, lamentamos que nuestros servicios no haya sido el �ptimo. Es nuestros inter�s poderle asistir por lo que es pertinente que nos env�e un mensaje privado a: citas@inspirapr.com, incluyendo su nombre completo e informaci�n de contacto. Al recibir su comunicaci�n, uno de nuestros representantes le responder�.
Melisa Martin
2 years ago
1

The psychiatrist dr. Rosado did not follow ama protocol. Did my research..did not even evaluate me...just changed my medications..when I called my plan he had 40 min to 1hr for evaluation and did not perform an in depth evaluation...bc of severe med changes ended up in hospital with an overload of seratonin.

Alexandra A
2 years ago
1

I went 2 weeks ago for orientation, they coordinated a telephone appointment with a psychologist who diagnosed me and recommended that I take the midterms at their facilities. The next day I called to confirm that I would like to attend the midterms and they agreed to let me know. I had to call again to be told that they had arranged a telephone appointment for me with the psychologist so that she could make a referral for me (they couldn't even contact me to inform me of that). When the day of the appointment arrived they never called, I'm on the third day waiting for the call and nothing. If I went to seek help it is because I can't handle the thoughts of hurting myself anymore and I mentioned it to them, yet they have taken their place. What a shame that not even professionals take mental health seriously.

Response from the owner2 years ago
Greetings, in order to assist you, it is pertinent to provide us with your name and telephone number. You can write to us at quotes@inspirapr.com. One of our representatives will respond to you as soon as possible. You can also contact us by calling: (787) 704-0705. Saludos, para poderle asistir es pertinente nos provee su nombre y n�mero de tel�fono. Nos puede escribir a citas@inspirapr.com. Uno de nuestros representantes le responder� a la mayor brevedad posible. Tambi�n se puede comunicar llamando al: (787) 704-0705.
Drea Tart
2 years ago
1

THEY NEVER CALL FOR APPOINTMENTS. TO RECEIVE TREATMENT IS TO DIE.

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