Good Samaritan Hospital

Suffern, New York

255 Lafayette Avenue
Suffern, NY 10901

(845) 368-5000

About Good Samaritan Hospital

Good Samaritan Hospital’s Inpatient Chemical Dependency program is available for adults in Suffern, New York. They are accredited by The Joint Commission and the New York State Office of Alcohol Substance Abuse Services. They use a 12 Step spirituality along with the science of addiction medicine to help you with your recovery.

This facility offers a detox program that incorporates medical, clinical, and spiritual care. While here, the medical treatment plan helps to identify any predisposed medical and psychiatric issues that may be contributing to your substance use disorder. They’ll also educate you about your disease and go over your choices for treatment.

While going through detox, you may use medication assisted therapy. This evidence-proven medicine can help make you more comfortable while going through the withdrawal symptoms of detox. You will be monitored by a medical team during your entire detox.

After detox, you’ll then be treated by your team with your own individualized treatment plan. You’ll have ongoing treatment of physical and psychological issues that may be contributing to your substance use.

Dollar icon Payment Options

  • medicaid iconMedicaid
  • shield-cross iconPrivate insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • medicare iconMedicare
  • military iconMilitary insurance
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

24-hour icon24-Hour Clinical Care

For many different stages and therapies offered during addiction treatment, it's essential to offer 24-hour clinical care in New York. often involves medication treatment for drug or alcohol detox. The withdrawal symptoms experienced during detox can be dangerous, but having medical experts on-site around the clock means someone is always there to step in and provide emergency medical care when and if it is ever needed.

User icon Programs

adult-program iconAdult program

hearing iconHearing impaired program

hiv iconHIV/AIDS program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult program

Heart icon Treatment

alcohol iconAlcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

drugs iconDrug Addiction

When you choose drug rehab in New York, you'll participate in a variety of treatments that are designed to help you live a drug-free lifestyle. Common methods of treatment include group, individual, and family counseling, medication management, nutrition, exercise, and management of co-occurring mental health disorders.

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

opium iconOpioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

substance-abuse iconSubstance Abuse

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Hand holding medical sign icon Clinical Services

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Check icon Accreditations

SAMHSA

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Phone icon Contact

Phone icon (845) 368-5000
Building icon

255 Lafayette Avenue
Suffern, NY 10901

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Fact checked and written by:
Linda Dotson
Edited by:
Peter Lee, PhD

Reviews

2.49 (403 reviews)
Rehab.com icon Rehab.com (3)
Google icon Google (400)
Accomodations & Amenities
0
Meals & Nutrition
0
Treatment Effectiveness
0
Admissions Process
0
Staff & Friendliness
0
Cleanliness
0
Value for Cost
0
Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
1

NEVER EVER GO THERE NEVER!!!!!!???????????? The worst ever experience I had their the nurses don't look at you they ignore you and you can call a doctor and no one will come I just wanted to have Tylenol and I waited 5 hours ridiculously and roode staff They don't discus ... Read More

Reviewed on 6/20/2019
1

If I could give this facility a negative rating I would. The staff employed here have no intent of truly opening the door to someone’s ability to enter recovery and success with improving mental health. The doctors here actually provide MORE prescription drugs to patients ... Read More

Reviewed on 3/9/2019
1

Not a good hospital, the ER service is the slowest, it took them forever to take me in and to help me. PLEASE UNDERSTAND that when someone shows up at the ER is because they need ASAP care! You really need to start caring more about the people that go to you for help.

Reviewed on 11/22/2018
Overall Experience
Date Submitted

Google Rating

2.5 (400 reviews)
S.Punkie
1 month ago
1

07/04/2024Do NOT come to this hospital. The ER staff is THE WORST I ever encountered & I will NEVER frequent this place even if my life depended on it.So here is my brief story:High risk pregnancy w/autoimmune diseases, severe asthma, sick w/possibly the flu or Covid, haven't been able to keep any food or liquids(even water) down for over 48hrs & vomited over 10x in less than 12hrs. I was severely dehydrated, no sleep for 2 days, disoriented & weak. Went in around 9:00pm & walked out around 1:30 am. After telling them all my symptoms & even asking for Flu/Covid tests just to make sure, I kid you NOT I was NEVER given a test, IV fluids, or even a sip of water (2 days w/out food/water/fluids) or crackers or even examined by a Dr. I was just triaged (bp was taken & Unauth. EKG ONLY).IN 4hrs (hospital ER floor was genuinely less than 1/2 occupied & only 5 patients were waiting in ER lobby). They NEVER took any blood or urine samples & only took me to a room to sit in aimlessly when I asked for discharged papers to go to Montefiore Nyack b/c I was genuinely distressed & informed them that I was geeling faint, weak, started seeing stars & feeling extremely unwell. Welp! After waiting another 1hr+ in room, I demanded my discharge papers & hubby raced to another ER (Montefiore Nyack) around 2 am.Glad we made the executive decision to leave for Montefiore. As soon as I reached the Mont. hospital in Nyack, I was taken in immediately & tested for the Flu & Covid in less than 30 min & guess WHAT? I tested positive for Covid-19 which is what I suspected & my baby is in foetal distress.PS: The staff at Good Sam seems extremely inexperienced, incompetent, uncaring, rude & very elusive (they will avoid your gaze, pretend not to hear or see you or give you the run around) while languishing around at a snail's pace.I worked in the HealthCare industry for many yrs so my critiques are based on experience in the fieldI forgot to add that a man that preceded us at Good Sam in the ER had to confront the staff about his own lack of care as he had been there hours before us, yet was NEVER seen & he eventually just walked out.This hospital is absolutely unhygienic too. Urine in the bathroom, brown stains (hopefully NOT feces) on the walls that my husband had to inform the staff & they still dragged their feet to fix the mess.The ER wasn't busy at all, I observed all the empty rooms & nearly empty lobby so I don't comprehend why such a lack of care, concern & urgency.NB: This is the hospital I was scheduled to deliver my baby at BUT over my dead body!!DO NOT COME TO GOOD SAM. Read the negative reviews b/c they all are true & exactly what I experienced & google this hospital to see their numerous lawsuits, complaints, etc.*INTERESTING:Good Sam, I called the # you provided multiple times in vain as soon as I received your reply. Still awaiting a call back after leaving a detailed msg* 09/10/2024, still no call back from Good Samaritan HospitalI will keep updating this so people know just what kind of care this hospital provides.

Response from the owner1 month ago
Hello, We regret you had a negative experience while in our care. Your experience does not reflect the safe, quality, patient-centered care we strive to provide our patients. We would like the opportunity to speak with you to resolve this matter. Please consider calling Patient Experience at 845.368.5595 so we can work with you to address your concerns.
Nina Mackey
1 month ago
3

Response from the owner1 month ago
Hello Nina, Thank you for your feedback. Good Samaritan Hospital is committed to providing safe, quality, patient-centered care. Please contact Patient Experience at 914.493.8877 so we may address any concerns you may have and improve our care.
A K
1 month ago
2

The staff here aren t very attentive. The nurses to be exact, they don t work at a fast pace or moderate pace either. Nor are they compassionate or seem to care about their patients. Everytime I ask a question they seem very careless or as if I m bothering them. They take their time and aren t very talkative as to what exactly is going on, I ve been here a few times. Everytime same experience. Maybe time to hire new staff.

Response from the owner1 month ago
Hello A K, Thank you for bringing this concern to our attention. Good Samaritan Hospital aims to provide safe, quality, patient-centered care. We apologize that that was not your experience. Please contact Patient Experience at 845.450.5029 so we may resolve this matter and improve our care.
Mirna Hernandez
2 months ago
5

Response from the owner2 months ago
Thank you for rating your experience. Our caregivers work hard to ensure that every patient receives safe, quality, patient-centered care. It is an honor to know that our efforts to provide the highest quality care to our patients are recognized and appreciated. Thank you for entrusting us with your care. We look forward to continuing to serve you in the future.
samuel boco
2 months ago
1

worst place to ever come to if you ever have an emergency! they ll watch you throw up a lung and tell you they can t help you! PLEASE GO ANYWHERE ELSE IF YOU WANT TO LIVE

Response from the owner2 months ago
Hello Samuel, We regret you had a negative experience while in our care. Your experience does not reflect the safe, quality, patient-centered care we strive to provide our patients. We would like the opportunity to speak with you to resolve this matter. Please consider calling Patient Experience at 845.368.5595 so we can work with you to address your concerns.
Amy Cazes
2 months ago
1

Worst hospital experience ever. The head nurse on the floor intentionally disappeared when she was needed and only miraculously appeared when we decided to transfer my mother to another hospital. We will NEVER return to this hospital based on the terrible treatment that we received.

Response from the owner2 months ago
Hello Amy, thank you for bringing this concern to our attention. Good Samaritan Hospital aims to provide safe, quality, patient-centered care. We apologize that that was not your mother's experience. Please contact Patient Experience at 845.450.5029 so we may resolve this matter and improve our care.
shiju
2 months ago
5

Response from the owner2 months ago
Thank you for rating your experience. Our caregivers work hard to ensure that every patient receives safe, quality, patient-centered care. It is an honor to know that our efforts to provide the highest quality care to our patients are recognized and appreciated. Thank you for entrusting us with your care. We look forward to continuing to serve you in the future.
Shimon Zitrenbaum
2 months ago
1

This is not a place to go if u get into an accident or any other things they r tell u lies like you have covid when u really don't have

Response from the owner2 months ago
Hello Shimon, Thank you for bringing this concern to our attention. Good Samaritan Hospital aims to provide safe, quality, patient-centered care. We apologize that that was not your experience. Please contact Patient Experience at 845.450.5029 so we may resolve this matter and improve our care.
Marlene Janker
2 months ago
5

Today was an extremely tough day. Needed a breast biopsy (never had one) and haven't slept for days as my mother passed from breast cancer. The staff and physician (Elaina, Jennifer, Karolina, Dr. Maglione) who I had never met before, were the warmest, caring, and informative people! I am sure they don't always have positive days, but let me tell you, they did everything to ease the time I was there. Absolutely professional and it felt comforting. I will always recommend this department as I too work in the health professions.

Response from the owner2 months ago
Hello Marlene, Thank you for sharing your positive experience. Our caregivers work hard to ensure that every patient receives safe, quality, patient-centered care. It is an honor to know that our efforts to provide the highest quality care to our patients are recognized and appreciated. Your feedback is a powerful reminder of the impact of our work and reinforces our commitment to excellence in patient care. You can be assured that we have shared your kind words with the care team. We invite you to help us recognize a member(s) of the WMCHealth workforce who provided extraordinary service and compassionate care. You can do so by visiting https://www.westchestermedicalcenter.org/care-champions to learn more. Thank you for entrusting us with your care. We look forward to continuing to serve you in the future.
T G
3 months ago
5

I had 2 babies at good samaritan hospital. I had the same nurse each time although they were 15 months apart! She was excellent! So caring devoted she did whatever possible to ease my pain! I wish I could have her again by my next one! Thank you ANGIE for being the best nurse!!

Response from the owner3 months ago
Hello T G, Thank you for sharing your positive experience. Our caregivers work hard to ensure that every patient receives safe, quality, patient-centered care. It is an honor to know that our efforts to provide the highest quality care to our patients are recognized and appreciated. Your feedback is a powerful reminder of the impact of our work and reinforces our commitment to excellence in patient care. You can be assured that we have shared your kind words with the care team. We invite you to help us recognize a member(s) of the WMCHealth workforce who provided extraordinary service and compassionate care. You can do so by visiting https://www.westchestermedicalcenter.org/care-champions to learn more. Thank you for entrusting us with your care. We look forward to continuing to serve you in the future.
Shulem Brach
3 months ago
1

Response from the owner3 months ago
Hello Shulem, We regret you had a negative experience while in our care. Your experience does not reflect the safe, quality, patient-centered care we strive to provide our patients. We would like the opportunity to speak with you to resolve this matter. Please consider calling Patient Experience at 845.368.5595 so we can work with you to address your concerns.
Martina Rogan
3 months ago
5

Love the place, nurses are great, personable, caring. I am having the best cancer treatment. The staff could not be any more accommodating. Best experience from the receptionist at the front desk to every doctor I met and everybody in between

Response from the owner3 months ago
Hello Martina, Thank you for sharing your positive experience. Our caregivers work hard to ensure that every patient receives safe, quality, patient-centered care. It is an honor to know that our efforts to provide the highest quality care to our patients are recognized and appreciated. Your feedback is a powerful reminder of the impact of our work and reinforces our commitment to excellence in patient care. You can be assured that we have shared your kind words with the care team. We invite you to help us recognize a member(s) of the WMCHealth workforce who provided extraordinary service and compassionate care. You can do so by visiting https://www.westchestermedicalcenter.org/care-champions to learn more. Thank you for entrusting us with your care. We look forward to continuing to serve you in the future.
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