Innovative Medicine

3554 Promenade Parkway Suite H
Lafayette, IN 47909

Innovative Medicine IN 47909

About Innovative Medicine

Innovative Medicine, located in Lafayette, Indiana is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions. They offer residential care providing long term support for addiction recovery.

Latest Reviews

Kaitlin Bowman
1 month ago on Google
5
Love Carol! She is the most supportive, and has helped me to lose 70+ lbs in less than a year.
Beck
3 months ago on Google
1
Front desk staff refused to pass on a message to physician's assistant Jill, hung up on me and when I called back to request to speak with someone in charge of this front desk 'want to be' mafia, they put me on a extended hold. This low class behavior is cowardly and would never happen in person.My issue has never been the answer I recieved rather the rude and unprofessional behavior of the front desk staff over the phone, especially the two newer people. Why they think they are qualified to answer questions for a physician or physician's assistant is comical.Carol, Jill, Pam(no longer there), and the doctor's are all wonderful but the quality of their support has diminished completely. I wish someone in leadership who cared would call me as I have been going there since 2017.
THE DRUM MACHINE
5 months ago on Google
1
Took 6 Weeks to get a Appointment. Having my insurance info & online it states they accept my insurance. I drove 50 miles the day of my appointment just for them to tell me they don't take my insurance. No phone call no voice-mail. Yet they claimed they tried to call me.

Location

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Contact Information

Phone icon (765) 471-1100
Building icon

3554 Promenade Parkway Suite H
Lafayette, IN 47909

Reviews of Innovative Medicine

4.3/5 (41 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

4.3 (41 reviews)
Kaitlin Bowman
1 month ago
5

Love Carol! She is the most supportive, and has helped me to lose 70+ lbs in less than a year.

Beck
3 months ago
1

Front desk staff refused to pass on a message to physician's assistant Jill, hung up on me and when I called back to request to speak with someone in charge of this front desk 'want to be' mafia, they put me on a extended hold. This low class behavior is cowardly and would never happen in person.My issue has never been the answer I recieved rather the rude and unprofessional behavior of the front desk staff over the phone, especially the two newer people. Why they think they are qualified to answer questions for a physician or physician's assistant is comical.Carol, Jill, Pam(no longer there), and the doctor's are all wonderful but the quality of their support has diminished completely. I wish someone in leadership who cared would call me as I have been going there since 2017.

THE DRUM MACHINE
5 months ago
1

Took 6 Weeks to get a Appointment. Having my insurance info & online it states they accept my insurance. I drove 50 miles the day of my appointment just for them to tell me they don't take my insurance. No phone call no voice-mail. Yet they claimed they tried to call me.

Crystal Manion
1 year ago
5

I love coming here, the ladies at front desk are always friendly and laughing with you... Jill is amazing...

Taylor Smith
1 year ago
5

Achieved the goal we had in one visit after many appointments with "specialists" Highly reccomended

Lindsay Taylor
1 year ago
5

I have been a patient here since the beginning of 2018. I have been treated with nothing but respect. I finally have someone who will actually listen to what I have to say about my pain, ADHD, insomnia and anxiety. I have given them absolutely no reason to not treat me with the same respect to them, as they have given me. As someone in my mid 40s and to finally have a doctor actually listen to me, has been absolutely amazing. I hope to continue to be a patient for a very long time. Thank you to all the doctors and staff here, you're all wonderful, caring and understanding

Mandi Harden
2 years ago
5

I have been seeing Tracy for almost 5 years, she is AMAZING!!

Crystal McAninch
2 years ago
5

I have struggled with addiction for almost 15 years. I have for many years never reached out for help because I was ashamed. I called Innovative Medicine on Thursday April 7th and spoke with Brandy (who was very kind and helpful!) She was able to get me an appointment that Monday April 11th! After reading the reviews and developing my own opinion of this company, I am so excited to meet each and everyone of them and get my life back! Thank you for all you do!!

Dawn Sale
3 years ago
5

Dr. Turner changed my life! I have Hashimoto's, an autoimmune disorder. He listened to how I was feeling and adjusted my meds until I felt good. He also addressed several other health issues. I feel great after only 3 visits! Highly recommend Dr. Turner & his friendly staff!

James Oswalt
3 years ago
5

Been a Patient for Years and never had an issue. Everyone that works there is super friendly. The Doc Turner and his team of other Doctors are great and spend time listening. They think outside the box.

Beth Barton
3 years ago
5

Sieana Robinson
4 years ago
1

If i could give this review less than one star, I would..Let me tell you how a lady named Pam ruined my world today. I am in my late thirties. Seven years ago I went through chemotherapy and radiation For cancer that forced my female parts into early menopause, causing my body to produce little to none of my own hormones. Bio identical hormones saved me. Even though i will be using them as supplements for the rest of my life, I am happy to report that they make me a normal, functioning woman. I fly to Indianapolis from Charlotte, NC to see Dr. Turner, because his supplements are a bit cheaper than i can find in Charlotte, and because I believe he actually cares about the quality of life of his patients. What i do not think he cares about is customer service. I was told today that I could find a doctor closer to me and that i was no longer a patient by Pam, the front desk lady who knows nothing about my past or why i fly 700 miles to this clinic. Pam interrupted me every time i tried to speak until i finally demanded she let me finish my thought before talking over me with her counter point. The pandemic has caused me to be unable to travel to get my yearly assessment by the doctors. I asked if I could have a few months of my hormones while i figured out safe travel arrangements. I also asked if i could skype with the PA and pay the same appointment fee. The answer was no. I am at high risk and do not feel safe traveling during this time of Covid, and the answer was no, to receive naturally derived supplements. An emphatic, unempathetic No, from the lady at the front desk who is not a doctor. You may ask why I let myself get this low in my supplements before calling for more~ every single time I have ever called this clinic for assistance, i have been treated in the most rude, ridiculously callous way imaginable and i have to work up the patience just to speak with these women.... I have been in a puddle of tears all day because in this uncertain time of a world pandemic, my one lifeline, my hormones that make my life resemble something of a normal one, were taken away by an impatient, rude, uncaring, non medical person named Pam who answers the phones for this clinic. I would never step foot back into this place even if they begged. Living with a body that produces hormones at a 30% capacity should not be accompanied by dealing with heartless front desk clerks like Pam. I pray she never feels what it is like to be sleep deprived and incredibly sad because her body doesn t produce enough estrogen like mine does.

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