Indian Health Center

Very bad service. The front desk discussed my tooth case with DDS director named May Spatola, she and front desk receptionist quoted me for re cement my loose crown with estimate price. I came in, Dental assistance took X-ray which was one of my old grown that Spatola told me need to do implant. She stopped by my room looked at the X-ray on the computer and said oh that tooth I couldn t do anything, I need to prefer you to the specialist. Then she walked away to do treatment on the others patient white I was still in my room.I told the dental assistant, May I talked to one of the Vietnamese dentist who I could speak and explained my tooth history clearly and would like to get the second opinion about this tooth.The dental assistant asked Mrs Spatola and she said go ahead make another appointment and I do not need to pay for this servicesI offered pay for the X-ray, the. spatola came back to my room said she could do the temporary cement the crown only. I told her it would okay, if you could not do the treatment I will go to consult with an implant dentist.She started mad and raised her voice to me. You would have to pay for this visit since I spoke with you. I told her you refused to do any treatment on my tooth. So I decided to go home. She said you still need to pay for the visit. Then I told her okay if you would like me to pay for the visit at least you take a look my tooth then you can change me for the visit.She did not even take a look my tooth yet, she was still busy with the other patient. She then told me to go out front desk, told front desk I had to pay for the visit. I requested to talk to the front desk manager, she came out listening the whole story but did not want to solve the problem fairly.She came out second time and told me I had to pay for the service. I requested her I would like to talk to her boss. She then said no, if you still stay here then I WILL ASK YOU TO LEAVE THE OFFICETHIS IS VERY BAD ATTITUDE AND TERRIBLE BEHAVIOR to treat over 5 years patient like me.I called the HR director left more than 3 voice messages but he never returned my phone called.I called back the front desk manager and ask her nicely since that day Mrs Spatola told me she would do the temporary re cement the tooth for me, can I come back to do that while I wait for the Implant appointment from the specialist, the front desk manager said NO due to your bad attitude the last time we WILLREFUSE YOUR SERVICE.This is very terrible way to treat the patient.I will reach out the Dental Heath department of the California to report this case and hope the owner of the Indian Health department at Meridian clinic read my story feedback I nicely contact me to result this matter since the office made me paid $115 for the XRay without any exam or even take a look my tooth. If there is 0 star option I would put 0 star for the bad behavior of the dental director and the front desk manager same as the HR director who not even care when I reached out to address the issue.My name is Delilah L (also known as Vy Le)

Great Dr

IHC has been nothing but helpful for my teens dental issues . The relief he has now from all the work that's been done is priceless