Drug Rehab Centers in Alton, Illinois

I love my therapist and am excited to meet my psychiatrist. However, the missing star is because the people working the front desk are so rude and unwelcoming every single time I have to interact with them. There is ONE young man that works the front desk that is lovely. Please hire new people for front desk interactions. It makes me so uncomfortable and anxious interacting with people that act as if im inconveniencing them or interupting them with my interaction. Theyre always smiling and laughing amongst themselves, but as soon as i approach, the energy shifts and makes me feel like theres something wrong with me when i know that im nothing but polite, respectful and kind to these people. All love for the therapists and doctors at this location though. They have been life saving for me. My therapist Michelle is really an angel on earth and i couldnt ask for a better therapist.

Just wanted to come on here and leave an update since my last review. I only have one thing to say BRING BACK Becky!!!The only reason I m giving this place a five star rating is because of Nancy, Becky! These nurses are amazing and go above and beyond. They are so overworked and at times very unappreciated by some of the clients. High five to Mark and Jeff as well these two councilors are handling very heavy caseloads but still manage to show that they love their job and want what s best for their clients. They also know how to handle the hot headed ones the reasons I could have given it a one star:Their drug lab sucks!! 50 percent of the time their results are wrong. You could be 100 percent clean and the test could come back positive. They know the lab sucks but says there is nothing they can do about it when they send it back to be retested then most of the time the true results will come back. But now they have this new rule where you have to pay 35 dollars for your test to be retested!! It s a money making scam!! They tell you the lab sucks and most of the time will get your results wrong but now wanna charge you 35 to have it sent back!??!? They know they ll make hella money! What pisses me off is for the one such as myself who are on probation, this could potentially get me in huge trouble! Thank god I get hair follicles from the state! For the love of God New Seasons GET A NEW LAB!!

I am updating my review because it is no longer relevant. I am very sad to hear that the director John is retiring; he is a wonderful, caring person.Some tips: they only check bills with a marker that only detects the presence of starch. This only works to ID fake bills that have been printed off of somebody's HP or Lexmark onto cheap printer paper. even accidentally washing your pants with a 20 in the pocket will be enough to "set off" their pens. Bills made priot to 1973 also automatically fail. Because counterfeiters often use bleached, real $1 bills, not only are they vulnerable to larceny, but false positives left me and others feeling judged and unable to dose. I acquired easy to read posters and literature from the St Louis Department of Revenue for local businesses to detect counterfeit currency and distributed them to every window. They did not use them or even try the many ways the US Treasury advises to detect fake currency (microprinting, watermark, texture of raised ink, security thread, color-shifting print, etc.) Implying I have a 65 ton printing press in my basement but used a $1.99 ream from Kinko's.Speaking of money, they do not take change (coins)and nor do neighboring businesses. They also may not reinmburse you if you don't have the correct bills for exact change.Counselors are a hit and miss. I have encountered 12 steppers who are proud to treat a disease the same exact way for a near century and are quick to blame you if AA doesn't help, never the program. Even if you have been repeatedly victimized by 13th steppers. Imagine if an antibiotic failed to cure your infection. Would your doctor say you have moral failings and give you more of the same antibiotic? No. Some counselors here do know about smart recovery and other, actually helpful, programs. Do not be afraid to find someone who works.

It s not easy to get to this location on public transportation. However the extended hours make it more convenient than most states that close doors by 11am.The fact that this clinic uses mouth swabs to test ending the humiliating practice of observed UAs is what sets this clinic above the rest.If you do what you need to raise your privilege level to take home 2weeks to 30 days you won t have to deal with the wait and chaos of others.