Ideal Option

1523 Wyoming Ave Billings, MT 59102
DetoxOutpatient

About Ideal Option

Ideal Option is an outpatient opioid addiction treatment facility in Billings, Montana. They serve adults over 18. This includes men and women affected by opioid use disorder. They’re committed to the highest standard of personalized care. This is validated by their Joint Commission accreditation. It’s also great that they accept Medicaid and Medicare. This makes funding convenient and affordable.

This facility specializes in medication assisted treatment. This technique uses FDA approved medicine and counseling to treat opioid addiction. The facility uses Suboxone and Vivitrol as risk reduction medications for this treatment. These medicines curb cravings and minimize withdrawal symptoms.

This enables you to undergo counseling or therapy. The specific medicine used will typically depend on your unique condition based on the individualized treatment planning. Their counseling helps you address the underlying causes of your opioid addiction and build solid coping mechanisms. This fosters lasting recovery.

Ideal Options is a national leader in office based medication assisted treatment. Their outpatient setting offers the convenience of primary care clinics but in a more accessible and flexible environment. They provide same-day scheduling in most cases and support walk-ins. Priority is given to urgent referrals from jails and emergency departments.

Aftercare services may involve referrals to peer support groups for ongoing support. They may also connect you to community resources like medical care, housing and employment. Comments from past clients reflect an overall positive experience.

Latest Reviews

Michelle Desjarlais
1 week ago on Google
5
Absolutely recommend Ideal Option. Here you get treated with respect & compassion. Their providers are top notch & really care about you as a person. I am very grateful to Ideal Option, my provider, Michelle (she s excellent!), & the other staff are amazing as well, thank you!
Response from the owner6 days ago
Michelle, Thank you for your kind words and for taking the time to share your feedback! We are thrilled to hear about your positive experience and that you are receiving the care and support you deserve. We will be sure to let the staff know how appreciated they are!
Seminole
4 weeks ago on Google
5
Very caring and open to your schudule. It's about the patient n not the product, I happy to have ideal options as my provider.
Response from the owner1 week ago
Thank you for your kind words and for taking the time to share your feedback! We are thrilled to hear about your positive experience and that you are receiving the care and support you deserve.
Buddy Estill
1 month ago on Google
5
My provider, Michelle is awesome, always has time for me. I never feel rushed. Listens, and always has great feedback. Lucky to have her as my provider.
Response from the owner1 week ago
Buddy - Thank you for your kind words and for taking the time to share your feedback! We are thrilled to hear about your positive experience and that you are receiving the care and support you deserve. We will be sure to let Michelle know how appreciated she is!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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9.1 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
12-step icon12-Step
Addiction recovery based on 12 step program models emphasize emotional, psychological, and spiritual growth. The 12 step recovery strategy depends on intensive peer support, including regular attendance at group meetings, which are anonymous, free, open to the public, and available 365 days per year in most communities. Participants also receive one-on-one mentoring from a self-selected peer sponsor as they work through the 12 steps of recovery, which relate to self-awareness, forgiveness, accountability, and acceptance.
heart-hands iconIntervention Services
A successful drug intervention in Montana requires careful collaboration between family members and intervention services. An intervention specialist helps the individual understand how their substance abuse is affecting themselves and others and understand how treatment can help. This professional may be certified as an interventionist or possess other mental health qualifications. They walk everyone through the intervention step by step, then provide follow-up services for treatment.
medically-assisted-detox iconMedically Assisted Detox
Often serving as the first step in the addiction recovery process, medically supervised detox involves weaning your body off addictive substances while in the safety of a medically supervised environment. If you are dependent on substances like alcohol, opioids, or benzodiazepines, the associated withdrawal symptoms can not only be uncomfortable, they can be extremely dangerous. In medically supervised detox, a team of medical professionals can monitor your health, vital signs, and progression to ensure your maximum safety and comfort.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

A comprehensive drug rehab in Montana treats the entire person. Treatment methods address all the underlying causes of addiction and give the individual the tools they need to live a healthy, drug-free life.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

They provide highly specialized evidence based addiction counseling for patients with dependence on substances of all kinds. Counseling is always individualized based upon the particular needs of each patient. They allow each patient the autonomy to work with their providers to determine the optimal plan for each patient.

The role of the counselor who applies motivational interviewing is to listen and reflect rather than offer advice or warnings. By expressing the client's own thoughts back to them, the therapist allows the client to reflect on their motivations and come to their own conclusions about their need for change.

Trauma therapy helps you process traumatic events that you may have witnessed or experienced. This is the first step to healing from these events, integrating them into a more coherent narrative, and improving your resilience.

Family therapy offers a platform for open and honest dialogue about the challenges that addiction has created within the family unit. Using guided sessions, your therapist helps family members develop healthy communication skills and address unresolved issues. By working together, families can help support their loved one's sobriety.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Amenities

  • private iconPrivate Setting

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (877) 522-1275
Building icon

1523 Wyoming Ave
Billings, MT 59102

Fact checked and written by:
Chika Uchendu
Edited by:
Courtney Myers, MS

Reviews of Ideal Option

4.18/5 (28 reviews)
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Reviews

1

Constantly have to wait two hours for an appointment. What a joke.

Reviewed on 3/14/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

4.3 (27 reviews)
Michelle Desjarlais
1 week ago
5

Absolutely recommend Ideal Option. Here you get treated with respect & compassion. Their providers are top notch & really care about you as a person. I am very grateful to Ideal Option, my provider, Michelle (she s excellent!), & the other staff are amazing as well, thank you!

Response from the owner1 week ago
Michelle, Thank you for your kind words and for taking the time to share your feedback! We are thrilled to hear about your positive experience and that you are receiving the care and support you deserve. We will be sure to let the staff know how appreciated they are!
Seminole
4 weeks ago
5

Very caring and open to your schudule. It's about the patient n not the product, I happy to have ideal options as my provider.

Response from the owner4 weeks ago
Thank you for your kind words and for taking the time to share your feedback! We are thrilled to hear about your positive experience and that you are receiving the care and support you deserve.
Buddy Estill
1 month ago
5

My provider, Michelle is awesome, always has time for me. I never feel rushed. Listens, and always has great feedback. Lucky to have her as my provider.

Response from the owner1 month ago
Buddy - Thank you for your kind words and for taking the time to share your feedback! We are thrilled to hear about your positive experience and that you are receiving the care and support you deserve. We will be sure to let Michelle know how appreciated she is!
Linda Stuker
1 year ago
1

Ideal Options doesn't really care about people as a whole that is why I decided to seek out a different source, they recently sent a text to me inviting me back and asking me to do an evaluation all I did was delete the entire text. They are all about the money, and the status. They don't care if a person does well, and they don't reply to you needs right away. The place I go to now, responds immediately, they text, call and take care of me immediately. I don't wait hours I r suffer through a whole day, or weekend like I did with ideal options.

Response from the owner4 years ago
Thank you so much for taking the time to review us, Linda! We're happy to hear you had a great experience. We always appreciate feedback. Thank you!
Terri Williams
2 years ago
5

They have saved my life! Absolutely fabulous staff! They are kind, considerate and friendly! I give this place an A1 rating!

Response from the owner2 years ago
Terri- Thank you so much for taking the time to spread your love for us and what we do! We wish you the best.
AARON MONTANA
2 years ago
5

Best in town

Response from the owner2 years ago
We are so happy to hear this! Thanks for taking the time to leave a review!
Jason Metro
2 years ago
5

Response from the owner4 months ago
Thank you for taking the time to share your feedback!
Nick Polachi
3 years ago
1

Do not use this place. Speaking on experience of a family member. They treat patients like numbers, won't let their patients speak to their prescribing physicians outside of appointments, they also love to rack up charges for months at a time before sending an elongated bill with zero explanation as to why they weren't informed that they weren't being billed to their health insurance. They demand a 24-hour window of when they will send your prescription, regardless of if you have a job or any reason why you would need a reliable time for when you're going to get your prescription. If you call them to try to sort out why it's taking longer than normal they will just tell you that there's a 24-hour window of when they will send your prescription in. I don't know why anyone would go to a doctor's office where you're not even seeing your doctor in person and when you ask to speak to them about your prescription you are told that they may or may not call you back within the next few days.

Response from the owner3 years ago
I am so sorry you have had negative experiences with us, Nick. First, I want to assure you we care deeply for each and every one of our patients and we prioritize providing quality treatment. I am very sorry that you felt this way - that you were just a number. That is the last thing we want our patients to feel. I assure you this is not the case at all but your feeling like that is valid, and I'm so sorry. We process over 5,000 prescriptions per week so we do have a 24-hour prescription policy to make sure we get all patients prescriptions sent in safely, in compliance with federal laws, and as quickly and efficiently as possible. Even though we have a 24-hour policy, 80% of our prescriptions are sent in within 8 hours and 95% are sent in within 12 hours on the same day of the appt. Unfortunately, there are times when prescriptions may be delayed due to a variety of reasons but we work really hard to make sure this doesn't happen often. In the future, if you ever want to check in on the status of your prescription and try to get it expedited, you can send us a message to info@idealoption.net, text us at 833-694-0368, or send us a contact form on our website: www.idealoption.com. We will make sure we look into it ASAP. At times our providers are out of the office or seeing other patients, which can make it harder for them to answer a phone call. Therefore, we will try and see if there is another individual/department around that can help answer a questions instead. I'm sorry if you felt that we did not want you to speak with your provider. We sincerely appreciate your taking the time to provide this feedback. I will definitely pass along your concerns. Ideal Option appreciates all patient feedback and actively makes changes based on feedback like yours to continuously improve patient experience so patients leave our clinics happy.
Rage Marie
4 years ago
5

Response from the owner4 months ago
Thank you for taking the time to share your feedback!
Billie Weaver
5 years ago
5

The staff are what makes ideal options so great. You can talk to them about anything, they are always pleasant, and always willing to work with your schedule. The doctors are a great they understand you, and let you set your pace.

Response from the owner5 years ago
Thank you for taking the time to share your positive experiences with us and leaving a review. :)
stacia johnson
5 years ago
5

I am so thankful for Ideal options! I finally have my life back! Billings, Montana has wonderful staff! Thank you

Response from the owner5 years ago
That's great to hear! Congratulations! Thank you for the review. :)
Britanna Glasgow
5 years ago
5

Response from the owner4 months ago
Thank you for taking the time to share your feedback!
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