Human Service Agency

123 19th Street NE
Watertown, SD 57201

Human Service Agency SD 57201

About Human Service Agency

Human Service Agency, located in Watertown, South Dakota is a non-profit alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient, relapse prevention, and recovery housing.

Specialty rehab programs at Human Service Agency include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

For recreation, patients can continue education during recovery with day school.

Human Service Agency has received accreditations from SAMHSA and the state of South Dakota.

Latest Reviews

Andrew Jewell
3 months ago on Google
4
This place has been here for me for the past 30 years. I don't know what I'd do without them. Josie n Jen are the best team around anywhere!
Steve Cole
1 year ago on Google
1
David Fromke
1 year ago on Google
4

Location

Accepted Insurance

Human Service Agency works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
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Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Rehab aftercare programs provide robust continuing care for clients in outpatient rehab and those who have been discharged from formal treatment. These programs address addiction disease as a chronic condition and recovery as a life-long process requiring ongoing client support. Clients in drug rehab aftercare receive a wide variety of services, often including peer coaching, relapse prevention support, and 12 step program induction. Case managers and care teams typically collaborate on the client's long-term care plan.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
sober-living iconSober Living Homes
Each sober living home in South Dakota is a group residence designated for men or women who are recovering from addiction. Residents agree to remain sober and submit to random drug tests while living in the home. Each person must also pay rent and contribute to household maintenance. Some halfway houses offer sliding scale fees that allow residents to pay a rent amount based on their income.
heart-hands iconIntervention Services
Intervention services help families plan drug interventions in South Dakota. These structured, loving confrontations are designed to encourage the person abusing substances to get crucial treatment. An intervention specialist can facilitate the intervention, educate everyone involved about addiction, and guide the family and individual to appropriate treatment. This can provide a seamless transition into an inpatient rehab program.
medically-assisted-detox iconMedically Assisted Detox
The process of removing drugs and alcohol from your system while under the 24/7 supervision of a medical team. Abruptly quitting substances like alcohol, benzodiazepines, or opioids can have uncomfortable - or even deadly - side effects. To ensure your safety and comfort, you are monitored by a team of doctors, nurses, and clinical experts who provide medications if needed to treat any potential symptoms of withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Support provided by drug rehab in South Dakota includes social, physical, and emotional aspects. Program participants learn how to meet needs in each of these areas without turning to drugs. The goals of the program are freedom from drug dependency and long-term recovery.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
child-program thumbnail image
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
hearing-impaired-program thumbnail image
Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

If you're experiencing addiction, it's likely that you haven't been getting enough protein, fruits, or vegetables. You may be consuming a lot of processed foods or skipping meals entirely. During rehab in South Dakota, nutrition therapy addresses these issues to help you recover physically and develop skills to maintain a healthier lifestyle.

Amenities

  • building1 iconDay School

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: South Dakota

Contact Information

Phone icon (605) 886-0123
Building icon

123 19th Street NE
Watertown, SD 57201

Reviews of Human Service Agency

2.87/5 (15 reviews)
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Reviews

1

The receptionists were extremely rude ALL THE TIME. They seriously could care less about the fact that I've been off my meds for two weeks due to their incompetence. I was always on time but I had to wait for them to receive me, ugh

Reviewed on 3/15/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

Andrew Jewell
3 months ago
4

This place has been here for me for the past 30 years. I don't know what I'd do without them. Josie n Jen are the best team around anywhere!

Steve Cole
1 year ago
1

David Fromke
1 year ago
4

Heather Coleman
2 years ago
1

The young receptionist lady at the front is horrendously rude. She is the first person you have to talk to when you walk in, and her negative personality, and cold stand offish behavior makes my anxiety go into overdrive. I've never come across such an unbelievably mean person like her. I truly feel that they need to talk with her and give her a lesson on manners, and what a person working in her position is supposed to act like towards the people she is waiting on. I am not the only one who feels this way, as many people I know who also go to Hsa have the same issues with her; in fact everyone who goes there all say the same thing about her-rude and treats everyone with like they are beneath her.. If she doesn't like her job then she needs to quit. It's not fair to me or any other person that has to be treated with such rudeness by her. Something needs to be done about her attitude because she is single handedly giving HSA a bad reputation

Dom B
2 years ago
1

The young lady at the front desk is so unbelievably rude it's amazing she even has a job. HSA deliberately turns off their phones making it impossible to reach them unless going there in person. They purposefully reschedule appointments without telling you and then proceed to tell you that you missed the appointment. All around terrible place, government funding in the wrong hands.

David Jacobson
2 years ago
5

Tam Ellis
2 years ago
4

I think it s awesome they have so many counselors on staff at this facility.

April Neiss
2 years ago
5

Very nice people. Didn't have to wait long for my appt.

Nicky B
3 years ago
4

I've been seeing a doctor for the past five years, and have been satisfied with their services. Would recommend!

Really? Yes, Really.
4 years ago
5

They take of my needs and home. They don't make me feel like I'm another. They're very professional.

Shay Dahle
5 years ago
5

Karla Lopez
5 years ago
1

Made it on the deadline time amd was still denied service!! The receptionist was extremely rude and could care less about the fact ive been off my meds for two week's. Do not go here unless it is you last choice at help!!

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