Horizon Health Services – Union Losson Counseling Center

2563 Union Road, Suite 800 Buffalo, NY 14227
DetoxOutpatient
Horizon Health Services - Union Losson Counseling Center NY 14227

About Horizon Health Services – Union Losson Counseling Center

Based in Cheektowaga, New York, Horizon Health Services’ Union Losson Counseling Center is a behavioral health center for clients of all ages. As a nonprofit, they provide hope and healing for individuals of all ages and their families struggling with mental health and substance abuse issues.

In terms of payment, they accept managed Medicaid, Aetna Medicare, TRICARE and other private insurance providers.

Founded in 1975, they’re one of the largest outpatient mental health and addiction treatment providers in Western New York. At this particular location, clients can access combined mental health and addiction treatment, including alcohol support. Psychiatry and support coordination are also available here.

As for what their addiction treatment involves, this will of course vary depending on individuals’ needs and preferences. However, clients can expect a mixture of individual, group, and family counseling. The therapeutic styles uses here include motivational interviewing, cognitive behavioral therapy, dialectical behavioral therapy, and Eye Movement Desensitization and Reprocessing (EMDR). Virtual and telehealth counseling is also an option for those unable to make regular in-person appointments.

Medication-assisted treatment (MAT) is also available when deemed necessary. MAT here is available to treat both alcohol and opiate addictions, with staff working closely with clients to assess the best meds for their situation. The main medicines used here include Vivitrol, Naltrexone, Suboxone and Sublocade, all prescribed with the goal of helping clients manage their withdrawal symptoms and cravings, while also supporting with relapse prevention. DWI assessments are also available here for individuals who may have gotten into legal trouble because of their substance misuse.

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5.9 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When you choose drug rehab in New York, you'll participate in a variety of treatments that are designed to help you live a drug-free lifestyle. Common methods of treatment include group, individual, and family counseling, medication management, nutrition, exercise, and management of co-occurring mental health disorders.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Rational Behavior Therapy (RBT) is a form of cognitive behavioral therapy meant to be short-term and comprehensive. It was intended to help clients become more self-sufficent and move forward without the need for expensive, ongoing therapy. It includes an emotional self-help method called “rational self-counseling,” the purpose of which is to give clients all the skills needed to handle future emotional issues by themselves, or with significantly less professional help.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: New York
License Number: 52214

Contact Information

Phone icon (716) 668-7622
Building icon

2563 Union Road
Suite 800
Buffalo, NY 14227

Fact checked and written by:
Lauren Thompson
Edited by:
Courtney Myers, MS

Reviews of Horizon Health Services – Union Losson Counseling Center

2.6/5 (16 reviews)
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Reviews

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Google Reviews

2.6 (16 reviews)
Patricia Wheeler
4 months ago
5

Dave galuski
4 months ago
1

Been without my meds for 4 days now. Never knew staying clean would be this hard. Only appointments I have missed was because insurance wasn't shown as valid on their end. Remedied the very next day. No failed toxes either. They keep saying they will call back with an update but of course they never do. So I wait a couple hours with zero reply, call back and end up with the same excuse, that they'll look into and call back. Rinse and repeat. Haven't slept in a couple days now and seriously contemplating relapse just to not feel like this anymore. Do NOT go here and expect success or u will find yourself disappointed

Jonathan George
6 months ago
1

Terrible organization. They cancelled my appointments 4 times in just a few months, when they actually do see you their therapists just go along with a little work book and suggest things like try and go outside for five minutes a day. Waste of time and money. They don t actually help anyone.

Nate Szat
8 months ago
1

Do no waste your time here, go to a private provider that will actually pick up the phone.

Marco Marrero
1 year ago
1

Terrible management. I don't doubt they have a few good counselors. Also they say you can be real and say what you need in a safe space but they don't believe in freedom of speech and will eventually tell you what words your not allowed to say. As well as your not allowed to show frustration. Oh and scheduling lmfao get ready for their multiple excuses and blunders. If you really need help don't waste your time with them unless u get to work with a dog.

Nina Mercado
1 year ago
2

You have to see COUNSELING before you can see a psychiatrist for medication!! How backwards is this place?? Also, every time I ve had a telehealth I have to call THEM in order to actually be seen.

John D
2 years ago
1

Good place to get your counseling done if it s for a dwi thing horrible place, been in it 2 years and still don t have my license due to them not sending a piece of paper over to Albany. Just ruins job opportunity s and everything when it s just waisted time and family matters are affected they do not care I feel it s all for the money from your insurance. Even though I would love to continue to go here for my mental health after it.

Jennifer Stetson
2 years ago
3

It's ok, very long wait time

Jay Koite
4 years ago
5

Julia Wall
5 years ago
5

Julie ervolina
5 years ago
1

Kim Kromer
5 years ago
1

I would not suggest going to this facility. They are not therapists. They simply read questions from a questionnaire. Thousands of dollars spent unnecessarily

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