Hillside Heights Rehabilitation Center

1201 McLean Boulevard Eugene, OR 97405
Inpatient
Hillside Heights Rehabilitation Center OR 97405

About Hillside Heights Rehabilitation Center

Hillside Heights Rehabilitation Center, located in Eugene, Oregon is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions. They offer residential care providing long term support for addiction recovery.

Latest Reviews

Zach Pendergrass
11 months ago on Google
5
Recently, after a week-and-a-half hospital stay, my mother spent about two-and-a-half weeks here at Hillside. She was treated very well, very kindly, and very attentively. The staff were very friendly, communicative to her (and myself as her caregiver), and very good at their jobs.Our family has had nightmare rehab stories from other facilities with other family members, so we went in with a negative predisposition, but we were relieved and glad to have those expectations subverted.Highly recommended.
Response from the owner8 months ago
Hello Zach - Thank you so much for your kind words. It is our pleasure to serve you and your mother.
Carol Lewis
1 year ago on Google
1
Food is terrible, rooms are small, meds not given on time.
Response from the owner1 month ago
Hello Carol We have received your review, please call our compliance hotline at (855) 302-1100 so we may learn more and investigate further. Thank you.
Aiyana Sederlin
1 year ago on Google
5
What a great place. The CNAs work hard, and the nurses are outstanding. Management listens to and addresses concerns of staff, residents, and their families right away. Maintenence is impressive and integritous. The food is quality, and the activities are creative!
Response from the owner1 month ago
Hello Aiyana - Thank you so much for your kind words. It is our pleasure to serve our residents, their families, and our community.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.5 / 10

Location

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Contact Information

Phone icon (541) 683-2155
Building icon

1201 McLean Boulevard
Eugene, OR 97405

Reviews of Hillside Heights Rehabilitation Center

3.5/5 (33 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.5 (33 reviews)
Tom Anderson
5 months ago
1

Zach Pendergrass
11 months ago
5

Recently, after a week-and-a-half hospital stay, my mother spent about two-and-a-half weeks here at Hillside. She was treated very well, very kindly, and very attentively. The staff were very friendly, communicative to her (and myself as her caregiver), and very good at their jobs.Our family has had nightmare rehab stories from other facilities with other family members, so we went in with a negative predisposition, but we were relieved and glad to have those expectations subverted.Highly recommended.

Response from the owner11 months ago
Hello Zach - Thank you so much for your kind words. It is our pleasure to serve you and your mother.
Carol Lewis
1 year ago
1

Food is terrible, rooms are small, meds not given on time.

Response from the owner1 year ago
Hello Carol We have received your review, please call our compliance hotline at (855) 302-1100 so we may learn more and investigate further. Thank you.
Aiyana Sederlin
1 year ago
5

What a great place. The CNAs work hard, and the nurses are outstanding. Management listens to and addresses concerns of staff, residents, and their families right away. Maintenence is impressive and integritous. The food is quality, and the activities are creative!

Response from the owner1 year ago
Hello Aiyana - Thank you so much for your kind words. It is our pleasure to serve our residents, their families, and our community.
Dawn Davis
1 year ago
1

Response from the owner1 year ago
Hello Dawn - Please feel free to reach out if there is anything we can do to improve your experience with us. We are happy to help!
melissa cari�o
1 year ago
5

Amazing staff here and with hospice services. We are so grateful for their kindness and consideration during such a difficult time.

Response from the owner1 year ago
Thank you so much for your feedback. We really appreciate it!
Shelby McClure
1 year ago
1

Response from the owner1 year ago
We apologize that we were unable to meet your expectations at our care center. Although we cannot discuss any specific issues on this site due to patient privacy, we would like to talk with you about your concerns. Please contact our Customer Service Hotline by calling 877-874-8416 or emailing Compliance@avalonhealthcare.com
Tim Molten
2 years ago
5

Response from the owner2 years ago
Thank you for your review. We're happy to give you a good experience.
Kari Cartwright
2 years ago
2

Staff was not knowledgeable of my dad s medications and had to ask him what was in his nebulizer. One staff member was very rude to my dad and I had to write a report on her. The rooms have no comfortable place for guests to sit. The shared bathrooms are tiny and the toilets are rarely cleaned, even when requested. Some of the staff is very nice. There is a urine smell. The food is horrible.

Response from the owner2 years ago
We apologize that we were unable to meet your expectations at our care center. Although we cannot discuss any specific issues on this site due to patient privacy, we would like to talk with you about your concerns. Please contact our Customer Service Hotline by calling 877-874-8416 or emailing Compliance@avalonhealthcare.com
Kim Leval
2 years ago
5

We recently moved my ailing 87-year-old aunt from California to Oregon and she had a week stay at Hillside. She had great care and the staff were all caring and helpful.

Response from the owner2 years ago
Thank you so much for your feedback. We really appreciate it!
daniel cogan
2 years ago
5

Overall, I found this a very positive experience. The staff was most helpful in advancing my rehabilitation. I couldn't have done it without them.

Response from the owner2 years ago
Thanks for your review!
Juli Carrier
2 years ago
5

Response from the owner2 years ago
Thank you so much for your feedback. We really appreciate it!
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