Hillcrest Children and Family Center

915 Rhode Island Avenue Northwest
Washington, DC 20001

Hillcrest Children and Family Center DC 20001

About Hillcrest Children and Family Center

Hillcrest Children and Family Center is a non-profit rehab located in Washington, DC. Hillcrest Children and Family Center specializes in the treatment of mental health and substance abuse.

Hillcrest Children and Family Center promotes wellness and the well-being of the population they serve, along with the staff, and the general community.

Latest Reviews

Michelle
2 months ago on Google
1
Continued issues gaining access to the building. Security forced me to write my name down, so they could know who is in the building. When I asked what she would do in an emergency with my information on that notepad that others (patients, whoever else may view the pad) have access to, she was unable to express the emergency plan for accountability within the building.The week after I raised concerns about her being unable to express an emergency plan, I was told my insurance would no longer be accepted due to a change in contract.After I ceased therapy, I attempted to call, submit an online inquiry, and other methods to retrieve my medical notes for my personal records. 134 days later I received this letter.I hope that this review gets noticed so they know I m looking for my records.If you are willing to make it through their security guard, admin, and listening to junk TV while waiting the therapist I did have was incredible. She helped me move through some pretty tough issues in a pretty short period of time.Unfortunately, I feel now that they lied to me about my change of contract with my insurance. Also I do not feel they are actually concerned given they have my phone number and not once did I receive a phone call or voice mail with an interest for my well-being.This letter feels like an administrative inspection cover up.I will continue attempting to gain access to my records.
T Briggs
4 months ago on Google
2
Sick and tired of being sick and tired! Aside from the psychiatric care, the entire experience has been pulling teeth since the start in late October 2023! The therapy side is extremely inconsistent, they don't know who the psychiatrist is so of course there is no synergy there. We've not received any measure of wrap around services. Employee retention is very low thus a lot of turnover and empty promises about family support that never has happened. And intensive therapy is a joke only happening about once per week! My child has serious issues and tbh all this agency would say is 'sorry to hear that' should something tragic occur. No accountability whatsoever. Steer clear!
Vantrice Poteat
4 months ago on Google
1
Lets me break this down so Hillcrest don t help on one my girlfriend there over 5 years no damn help they keep telling her they going to help and ain t did anything yet

Location

Accepted Insurance

Hillcrest Children and Family Center works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
When you complete a treatment program, aftercare offers the ongoing support you need for long-term recovery. Aftercare may be provided in the form of support groups, continued individual counseling, housing assistance, or alumni clubs. These supports help prevent relapse and encourage success as you return to your workplace and community.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

It is possible to develop an addiction to legal or illegal substances. Fortunately, drug rehab programs in Washington, DC are available to treat all types of drug addiction. If you have become physically or psychologically dependent on any substance (addicted), this type of professional treatment program can help you break free.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
child-program thumbnail image
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.

Clinical Services

Common techniques used for cognitive behavioral therapy (CBT) in Washington DC include exposure therapy, role playing, and thought recording. These strategies allow participants to practice identifying, capturing, and changing thoughts, which leads to changed behavior.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Amenities

  • car iconPrivate Transportation

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Phone icon (202) 232-6100
Building icon

915 Rhode Island Avenue Northwest
Washington, DC 20001

Fact checked and written by:
Rita Milios, LCSW, SAP

Reviews of Hillcrest Children and Family Center

2.4/5 (18 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.4 (18 reviews)
Michelle
2 months ago
1

Continued issues gaining access to the building. Security forced me to write my name down, so they could know who is in the building. When I asked what she would do in an emergency with my information on that notepad that others (patients, whoever else may view the pad) have access to, she was unable to express the emergency plan for accountability within the building.The week after I raised concerns about her being unable to express an emergency plan, I was told my insurance would no longer be accepted due to a change in contract.After I ceased therapy, I attempted to call, submit an online inquiry, and other methods to retrieve my medical notes for my personal records. 134 days later I received this letter.I hope that this review gets noticed so they know I m looking for my records.If you are willing to make it through their security guard, admin, and listening to junk TV while waiting the therapist I did have was incredible. She helped me move through some pretty tough issues in a pretty short period of time.Unfortunately, I feel now that they lied to me about my change of contract with my insurance. Also I do not feel they are actually concerned given they have my phone number and not once did I receive a phone call or voice mail with an interest for my well-being.This letter feels like an administrative inspection cover up.I will continue attempting to gain access to my records.

T Briggs
4 months ago
2

Sick and tired of being sick and tired! Aside from the psychiatric care, the entire experience has been pulling teeth since the start in late October 2023! The therapy side is extremely inconsistent, they don't know who the psychiatrist is so of course there is no synergy there. We've not received any measure of wrap around services. Employee retention is very low thus a lot of turnover and empty promises about family support that never has happened. And intensive therapy is a joke only happening about once per week! My child has serious issues and tbh all this agency would say is 'sorry to hear that' should something tragic occur. No accountability whatsoever. Steer clear!

Vantrice Poteat
4 months ago
1

Lets me break this down so Hillcrest don t help on one my girlfriend there over 5 years no damn help they keep telling her they going to help and ain t did anything yet

Vantrice Poteat
5 months ago
1

Hillcrest is some trash they security guard at workday took money from me and my girlfriend and never gave us our money back. Hillcrest is the dumbest place ever no one no one never helped my girlfriend get help with anything and she still going through stuff. They don t care about the client stay all they care about is getting paid.

Stacey B
5 months ago
5

Faith Arthur
7 months ago
5

Studio ForEver MultiMedia Arts
7 months ago
1

THESE PEOPLE ARE CROOKS GETTING PAID OF THE PAIN OF PEOPLE IN NEED MATT CLARK AND CRYSTAL ARE CROOKS.. I AM COLLECTING EVIDENCE AND WILL FILE COMPLAINTS AND REQUST AND AUDIT OF THIS COMPANY IF YOU ARE BEING AFFECTED BY THIS COMPANY, ITS NOT YOU, YOU ARE NOT THE PROBLEM .. SPEAK UP .

Carlos Nogueira-Acosta
11 months ago
1

Odile Duchamp
11 months ago
1

DO NOT GO TO THIS FACILITY AT ALL COSTS. THEY DON"T HAVE COMPETENT STAFF. I HAVE WAITED 2 months for any kind of assistance. The Psychiatric assessments are just so they can keep charging your medicaid but they never actually connect you to a LCSW counselor. The career services is equally as incompetent. THIS FACILITY IS A WASTE OF TIME. THEY ARE UNDERSTAFFED and JUST SUCK. IF YOU ARE IN CRISIS FIND A MORE PROACTIVE FACILITY. IF YOU NEED JOB ASSISTANCE FIND ANOTHER FACILITY. HILLCREST AINT IT!

Bianka Hill
1 year ago
1

Unprofessional everybody at Hillcrest has a bad attitude from the receptionist to the psychiatrist all inception of one employee but I've been enroll for 2 months never got assigned to a community support worker they said they would email me the information never did please avoid going or enrolling here ain't worth it

Donna WalkerJackson
2 years ago
1

Casablanca Bell
2 years ago
1

6 month waiting for new patients. Look some where else if you re need help

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