Highland Springs

Highland, Ohio

4199 Mill Pond Drive
Highland, OH 44128

About Highland Springs

Highland Springs, located in Highland, Ohio is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include partial hospitalization and intensive outpatient.

Specialty rehab programs at Highland Springs include age-appropriate treatment for teens addressing adolescent-specific issues.

Highland Springs has received accreditations from The Joint Commission.

Payment Options

Self-pay options
Private insurance
Medicaid
Medicare

Levels of Care

Inpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Outpatient

Outpatient rehabs offer robust wraparound care for clients who are stepping down from intensive inpatient care, with many facilities providing multiple levels of care, including partial hospitalization (PHP), intensive outpatient (IOP), sober living/halfway housing, and standard outpatient programming. Clients may also elect to enroll in outpatient care immediately after completing inpatient detox. Those who are at lower risk of withdrawal complications may also choose to receive ambulatory medical detox from an outpatient facility. Outpatient programs typically involve addiction counseling, recovery education, and/or medication assisted treatment (MAT). Holistic therapies, such as art and music therapy, are commonly available.

Intensive outpatient

Partial Hospitalization Program

Designed for individuals with moderate to severe addictions, a partial hospitalization program (PHP) provides a more intensive form of outpatient therapy. PHP treatment can serve as an alternative to inpatient hospitalization or as a step-down option after being discharged from a hospital or residential program. A partial hospitalization program typically requires a minimum of 20 hours weekly for an average of 90 days. Depending on your care plan, PHPs can include relapse prevention, medication management, and behavioral therapy services.

Medically Assisted Detox

Medical detox involves clearing your body of drugs and/or alcohol under the 24/7 care of licensed medical professionals. If you've become dependent on alcohol or drugs (like benzodiazepines or opioids), quitting abruptly can have uncomfortable and even dangerous side effects. The purpose of medically assisted detox is to keep you as safe and comfortable as possible during this process. Medications like Suboxone or Vivitrol may be provided if necessary to mitigate any withdrawal symptoms.

Programs

Adult program

Adolescence program

Treatment

Substance Abuse

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Accreditations

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact

(216) 302-3070

Website

4199 Mill Pond Drive
Highland, OH 44128

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Reviews

3.1 (189 reviews)

Google Rating

Katie Suchan

1 month ago

Inpatient and outpatient have been very different experiences for me.Inpatient: Cons:It takes a while to get your belongings.If you have medical issues, it's a bit tough as you pretty much have to supply your own meds for non-psychiatric things, and then it takes a while to be approved by the pharmacy and have the orders placed.Some staff act like they're the wardens and patients are inmates, but not the majority.Understaffed.Nothing is quick here - especially med passes.**Update, Sunrise med passes and vitals take forever, but Meadows was heads and tails above for both.If you write a 3-day letter and are made involuntary, you get restricted to the unit, which feels punitive.Not great if you have complicated medical issues.Pros:Therapy-heavy. I've only ever been to Cleveland Clinic facilities, where therapy is more play-based (art and music only).Some of the staff are amazing.You get to go outside (smoke if you do, or just chill if you don't) several times a day.The food isn't terrible, and you can substitute, plus there's snacks.The beds are fairly comfortable.Showers in the rooms.You can wear pretty much your normal clothes, just no strings or belts.You can have your toiletries and makeup (with certain safety restrictions).Lots of books in the library.There's a workout area.Outpatient: The pros and cons here seem like they vary based on which therapist you get. I was pink-slipped while with my 1st outpatient therapist in PHP, so I can't give an honest assessment of her group.Michelle and Brian are stellar therapists. Michelle is also the patient advocate, and lemme tell you, she works her butt off!The groups are structured in a way that invites the patients to almost run the group, with the therapist as the facilitator. The therapists serve as educators and present the lessons like a small, interactive classroom. There's a lot of great info, you get handouts and a binder if you're with Brian and a spiral-bound book with Michelle.Both of these incredible therapists will talk with you individually and privately if you have a bit more need for support or are having any potential safety issues.Lunch is provided, but you can also get your own. Transportation is also provided if you live within 25 miles of the facility - but you can also drive yourself.I honestly cannot say enough for the PHP. I will 100% stand on saying these groups, and the therapists who facilitate them, are life-savers.

Response from the owner1 month ago

Thank you for sharing your experience with me. I take your concerns seriously, and I've passed along your review to our hospital administration. Our leadership team would like the opportunity to discuss them with you directly. To address your concern promptly and for your privacy, please send your contact information to experience@lifepointhealth.net. Providing your contact information will help expedite our communication. As an alternative, you may call our anonymous Ethics and Compliance hotline at 1-877-508-LIFE (5433) to report your concerns. Thank you, Keenan B.

Lisa Sclimenti

Other than the front desk lady being beyond rude to people the nurses and staff do great work

Thank you for sharing your feedback with us. It is our honor to provide quality care. -- Amy B.

Joy Fisher

2 months ago

They are the most unprofessional staff. If you call they have an attitude and hang up on you. They lie and say you are getting discharged and keep changing the dates. The therapist or nursing staff doesn't call you back. I Can't get a real answer about my son. Please do not send your loved ones here it is horrible!!!

Response from the owner2 months ago

Vito Jones

ITS WAY TOO COLD!!!

Blaise Yerian

3 months ago

Regardless of the negative reviews These people that work at this hospital, Helped me get stable back in 2021. I was going through A really bad mental episode where I was getting panic attacks 24 seven and I couldn t do anything for myself. Nurses took great care of me and all of the other staff I was even at the time scared to go outside and they convinced me to. They really do care and I really thank them from the cooks to the doctors and everything else in between. It s a very challenging job. And very much appreciated

Response from the owner3 months ago

Hi Blaise, we appreciate your thoughtful recognition. It is our honor to provide quality care. -- Amy B.

LETS GET ALONG EVERYONE Lasting Peace RULES

Good they let you smoke moderately. Good they have regular soda like pepsi or coke. They know how to make good food when they want. One nurse practitioner I had was better than the psychiatrist I had, he was abusive. However I met no one who truly cared about me and SO many were horribly abusive. Pt advocate did not resolve these concerns.

P B

2 stars for the IOP program. When I discharged from IOP my symptoms were still the same since the day I went in. Also poor med management.

Ladystardust04

5 months ago

I had a great experience with their IOP program. Cannot speak for what inpatient is like.

Response from the owner5 months ago

Hi, we're glad you had a great experience. We appreciate you sharing your positive feedback with us. -- Amy B.

Dena Leydiker

Thank you for your review. I ve provided this to our administration. If you would like to speak to someone at the facility about your concerns, please let me know, and I will connect you to a member of our leadership team. I can be reached at experience@lifepointhealth.net. Providing your contact information will help expedite our communication. As an alternative, you may call our anonymous Ethics and Compliance hotline at 1-877-508-LIFE (5433) to report your concerns. Thank you.

Ryan Family School

The staff is rude to any and all care givers- the number one indication of a patients success after a stay is family and close friend involvement- they made it terrible. My moms meds were not correct and some of the meds they didn't even have and they neglected to read her transfer orders that indicated an order antibiotic meds for a UTI- which should be well known this is not good for psychosis. I was told more than once "we are not a hospital." When I had concerns that her Parkinson's and uti were ok- if they weren't equipped to handle someone with her medical diagnoses they should have never transferred her there. There was absolutely no discharge plan or meeting. In fact the NP or doctor signed her discharge papers Friday and wasn't released until Monday. It is a terrible place.

Stefanie Locke

Best decision I ever made was to walk through those doors

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Lorina James

6 months ago

This place is not fit for human treatment. I was a voluntary patient with no serious mental health history. I was under the impression that I would be there for only 24 to 48 hours but they informed me that they had to hold me there for at least 5 days after I had already signed all the paperwork. They hold you there even if you show that you re mentally doing better and according to them, weekends don t count. I was there around November of 2023 and my experience was terrible. All they did was force patients to take medication, practically all day, every day and if you don t take the medication, they won t release you. Those patients were walking around like zombies because they were so heavily medicated. The worst part is, there was a girl there with epilepsy. The daytime nurses did not attempt to care for her while she was having multiple seizures. They repeatedly left her in the room by herself while she was in the middle of seizing. The daytime nurses had very nasty attitudes and were rude. They completely lacked empathy and care that nurses in that field should possess. The nighttime nurses were the only ones who came to the girl s aid when she fell, practically on top of me, having a seizure. Not to mention the very ice cold facility and the TERRIBLE sleeping arrangements. Everything there aroused discomfort in me. My time there was a traumatic one and I would not suggest that anyone with mental health issues attempt to receive treatment from this place.

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