The Heritage Community

Provo, Utah

5600 N 250 W Provo
Provo, UT 84604

(801) 226-4600

About The Heritage Community

The Heritage Community, located in Provo, Utah is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery.

Specialty rehab programs at The Heritage Community include age-appropriate treatment for teens addressing adolescent-specific issues and inclusive treatment respecting diverse sexual orientations and gender identities.

Dollar icon Payment Options

  • shield-cross iconPrivate insurance
  • self-pay iconSelf-pay options

Medical briefcase icon Levels of Care

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

User icon Programs

check iconAdolescence program

children iconChildren program

lgbtq iconLGBTQ program

Heart icon Treatment

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

dialectical iconDialectical Behavior Therapy

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

couples-therapy iconCouples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Nutrition Therapy

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

medical-detox iconExperiential Therapy

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Phone icon Contact

Phone icon (801) 226-4600
Building icon

5600 N 250 W Provo
Provo, UT 84604

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Get Help Now - 385-390-3465
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Reviews

2.71 (72 reviews)
Rehab.com icon Rehab.com (2)
Google icon Google (70)
Accomodations & Amenities
3
Meals & Nutrition
3
Treatment Effectiveness
1
Admissions Process
1
Staff & Friendliness
1
Cleanliness
3
Value for Cost
1
Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
1
Watch The Program

I was in this place in the late 80s. I witnessed extreme bullying by staff & students, rampant homophobia and racism, inappropriate use of serious medications, violence towards students, isolation, sexual harassment by staff towards students, and kids who left far more ... Read More

Cynthia B.
Reviewed on 3/9/2024
Accomodations & Amenities
3
Meals & Nutrition
3
Treatment Effectiveness
1
Admissions Process
1
Staff & Friendliness
1
Cleanliness
3
Value for Cost
1
5

This place has been the best thing that could have happened to me. I've struggled for many years with mental illness and emotional issues, but in this place, all the staff has helped me to feel comfortable and safe to cope with my problems. I will never forget what they did ... Read More

Reviewed on 3/8/2019
Overall Experience
Date Submitted

Google Rating

2.7 (70 reviews)
Jasmin Cooper
1 month ago
1

If you ve never seen cruel instructions I suggest to watch it before you send your kids to this place.

Evan Nowlon
2 months ago
1

I'm writing this review as a former employee at Heritage.There's a lot to say about this place, but I'll keep it brief. During my two months at Heritage, I witnessed severe (and illegal) understaffing , constant policy violations, and blatant disregard for staff safetyIt's an extremely chaotic environment where major incidents were mishandled and staff were left to fend for themselves. After reporting drug contraband that was shown to me, I was involved in a campaign of intimidation and threats by staff and students alike. Instead of support, I was met with hostile treatment, physically attacked by multiple students, and ultimately terminated without a fair investigation.The investigation process (if it can be called that), was a complete sham. Communication was non-existent, with key figures being on vacation or totally unresponsive. My attempts to seek resolution were ignored, and I was dismissed from management at every turn.The high turnover rate at Heritage is no surprise given the toxic work environment. It's a revolving door of people who want to help, yet end up burnt out and disillusioned. Employees are extremely disposable, which contributes to the instability found in the student culture. I left for a little over a week and upon return, many of the kids believed I had quit. The administration's failure to maintain a stable, supportive environment is a severe disservice to everyone involved and a slap in the face to the parents/school districts who shell out hundreds of thousands of dollars a year PER KID!The final insult was my termination over a brief phone call, which lasted less than a minute and included extremely vague and irrelevant reasons. This decision was made without any prior feedback or an opportunity for me to defend myself. They do not care about their employees in any shape or form.There are some truly good kids at Heritage who want to be better. Sadly, the top priority of Heritage is for the administration to line their pockets with cash at the expense of everyone else. It's a sad world and what could have been a great organization has been tainted with greed and corruption. Please do your children a favor and go anywhere else. It is not worth it. If you have any more questions, please find me on social media and I'll be more than happy to answer them*If you do decide to work at heritage, do not work in a boys home, protect yourself first and foremost, and do NOT trust Annie under any circumstances*Below is a photo of my termination call and some concerns I had about Heritage after working for less than a month

Andy S
2 months ago
2

Was a student back in 2016 spent nearly two years at Heritage, starting with being legally kidnapped (We will get back to this) to staff with their own agendas and rules, some great, some just on a power trip.Don t get me wrong there are some amazing staff members, but not all of them, and from what I experienced there wasn t any accountability for the worse ones. No malice towards those who tried but I think SOME of the people who work or worked there or in similar programs may have to rethink their morals.Therapy was iffy, my own therapist left around the time I did, in hindsight feel alittle sorry for what they had to deal with, as from what I collected they were also getting the short end of the stick.These places aren t a magically fix all, as some parents and schools believe. From personal experience, IF YOU ARE A PARENT don t treat it as such, it comes off as arrogant and senseless. Everyone needs to put in effort, not just the kid.In my own opinion they operate in a gray space, legally and ethically. I don t give Heritage much if any credit for who I am today, they contribute as much bad as good.Just be careful if you re looking to put someone through this.SIDE NOTES: Lots of them I ve edited this a couple times now. Over time my opinion has only gone downhill, hindsight hasn t done Heritage any favors.SIDE NOTE TO THE SIDE NOTE: Gooning, it literally is often defined as legal kidnapping, yeah . Not off to a good start here.The people who took me entered in the middle of the night, didn t explain anything, simply demanded that I come with them to god knows where, and if I didn t comply they d use violence.Imagine being in your home, possibly your last safe space, to be woken up by two intruders who demand you come with them or they ll drag you kicking and screaming. Who threaten to use violence to achieve this.The whole troubled teen industry, especially in certain states lacks much of any oversight period, which means they can/will/ and do get away with just about anything. Violence, abuse, and far worse have and will happen as nobody besides the school itself keeps track of their behavior. There is no outside regulation, from what I ve seen.If you re a student who benefitted, good for you, kudos, nothing against it, but many more don t, everyone has different experiences.If you re current or former staff, just remember what you re doing isn t just another job you have an effect on the people in your care, don t abuse it. I m not saying all staff are bad, I genuinely think there are some decent people who try to help, but many seem to forget the impact they have, and treat it as a normal job , and act inappropriately if not outright abusive.The people who have to tell themselves and others they re helping disadvantaged youth or it was a rewarding job helping kids something like that, may want to keep in mind the situation these kids are put in, held against their will, by a group who skirts dangerously close to violating many basic human rights, read some of the basic rights, then see if things like keeping kids in isolation, using excessive force on an underweight teenager w no weapon, and depriving them of basic rights fits with that.If your organization treats allowing a kid to sit outside for 10 min a privilege you may want to take a moment to think not saying you re not helping, or that you re a horrible person, just that there may be better ways to help.And finally parents, do your research, RTC s are at the end of the day a business, they will try to hide a lot of their more malicious behavior. Keep in mind the fact that this is an industry with a long reputation of abuse, violence, and even death.Good luck!

J Blossom
2 months ago
1

plamen tassev
2 months ago
5

Our child went to the Homestead campus in Payson. The staff is amazing. I cannot say enough good things about our therapist Lynetta.

Cynthia BL
3 months ago
1

I was at Heritage for almost two years. I witnessed and experienced extreme bullying, cruelty by staff & students, sexual harassment of female students by male staff (for instance, a male teacher loudly ordering a girl in class to cross her legs because she was making the whole place smell like tuna ), inappropriate use of serious psychiatric medications, mental health issues treated as behavioral problems, blatant homophobia and racism, denial of medical treatment, forced confession of drug use that never happened, and children leaving far more damaged than they arrived. And always the cloying Mormon atmosphere in this supposedly non-religious school.Some people seek employment in these places because it s easy to get hired. A few people want to help kids. Some people want to be *seen* to be helping kids. Many people want access to children who lack credibility.I still have nightmares about my time there and it has been decades. I ll never shut up about these abusive scam treatment centers who prey on parents desperation.

Veronica Woods
3 months ago
2

I was there for 10 months and it wasn t too bad at first but over time you lose a part of yourself you don t have free will every single second of your day is planned out for you being in your room is considered a privilege which to me is insane the amount of food they waste is ridiculous we were never allowed seconds and yet trays full of food would be thrown out I had a student threaten to beat me up and being there was absolute agony. The coaches I had were fantastic if anything they were the best part and what kept me sane you had to do anything they told you or you would lose points and not be rewarded with super Saturday I felt like I couldn t say I don t want to do that to anything or you would be seen as problematic I have no idea how I didn t lose my mind while I was there but I would rather do all of public school high school all over again than have to do this again I still have nightmares that I m being sent back there overall I just felt like I wasn t real that I was just a zombie of a human being

Ava Magness
4 months ago
1

I slit my wrist traumatized many staff from the pure gore seeping from my limbs I got hospitalized 10/31/22 I got back and got stitches the day after I discharged and I lost 7pounds in three months cause they deprived us of food and I got kicked out...I'm sorry Sarah

Debbie Richey
6 months ago
1

Charlie Pennington (Charlie)
6 months ago
4

saved my life, difficult experience tho

Kelsey Swarts
7 months ago
5

Changed my life

Jorryn Kilgrow
7 months ago
1

I used to be a student here. I am now an aspiring LCSW but no thanks to heritage. They have barely any approach to therapy that works. There are lots of things they let the students get away with. Every single person I know that I went to this place has relapsed as I have experienced first hand that the treatment provided here is not effective in any way. There are too many privileges that the program offers that the students do take for granted which is a fault on the academy for providing these privileges. Students can easily run away from this place. While I was here I only became worse visiting behavioral hospitals three times and in the process cutting my arm up with a shard of glass that slid under the nose of the staff and I still have those scars today. They believe that the medication will help which is only half the battle. They provide no encouragement/direction to open up about what you have done in the past to get an idea of how to help you. The best thing that this place did for me was send me to another facility called Liahona Academy as it was there my life changed. I will say that most of the staff there are very good people who are extremely nice minus a few as there are sexual assault allegations against some male staff who are 21 years or older.

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