Half the time you spend here is waiting to be attended, they don't take care of the confidentiality of the patients, many of the doctors are hateful and self-centered, this place is a great joke for recovery, they are not professionals at all, they tell you something and do ...
About McNabb Center — Springdale Campus
The Springdale Campus of the McNabb Center is located in Knoxville, Tennessee. They provide mental health services for adults, including treatment for substance use disorder (SUD). Here, you can participate in an intensive outpatient program (IOP) that allows you to live at home while attending nine to 12 hours of therapy each week. Medication assisted treatment (MAT) is also available. They accept a number of commercial insurance plans, as well as TennCare.
If you need to detox from drugs or alcohol before beginning the program, they will monitor you and you can receive medical treatment for your withdrawal symptoms if needed.
If you have an addiction to alcohol or opioids, the MAT program allows you to use approved medications during treatment. You’ll have fewer cravings and that lowers the chance of relapse during treatment. As a result, you can focus on creating a solid foundation for recovery.
A neat aspect of outpatient treatment at this facility is that most of their sessions are peer based and take place in a group setting. This gives you the opportunity to connect with others, share your emotions and experiences, and learn from their perspective.
Clients who have reviewed this program note that the team members are incredibly patient and kind, with the ability to adapt their treatments to make sure each client’s needs are met. While some express difficulties with certain staff members, most of the reviews point to the location’s professionalism and expertise.
Latest Reviews
This place is a joke! Being shuffled by doctors you fall through the cracks and not one doctor really gives a crap. I went here for 3 years nurse charlotte told me I would always be a patient. Well I went through a difficult time and missed my appointment I call back and what do you know I m not a patient! They dropped me from program that treats my disease because I I have said disease. I emailed charlotte several times and nothing no reply. Finally she responds and says they can take me back if I take there medication that they are pushing for money. So sad they have an agenda
worst experience i've had in seeking treatment for my adhd symptoms. they're unprofessional, rude, and don't actually care about the quality of services they provide. i wasted my time with this provider, to those looking into helen ross mcnabb on springdale, please read my experience before you potentially waste yours as well.my experience:i have adhd and two disabilities. i was only seeking treatment for my adhd symptoms, but i informed them of my disabilities during the consultation so that they were aware.15 minutes my initial medication evaluation, nurse practitioner graves told me i don't seem like i have the disability i have after seeing it in my chart from the consultation. i was diagnosed with this disability as a child. it was her first time meeting me and she's not even qualified to determine whether or not i have it. this is very inappropriate to say to someone who has a disability.then, further on into the appointment, the therapist who took my information during the consultation a week prior didn't even listen to what i said because what she wrote down was wrong.after my appointment, i left a voicemail explaining that i would like to discuss my visit with them. today, i receive a call back where she called me the wrong name 5 times.
Response from the owner2 months ago
We appreciate you sharing your experience at the McNabb Center and invite you to speak with our quality improvement department about any concerns you have. Please call 865-637-9711 extension 3083 Gallery
Location
Accepted Insurance
Children's Health Insurance Program (CHIP)
Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Addiction Treatments
Levels of Care
Outpatient The Helen Ross McNabb Center provides outpatient mental health services at clinics located throughout East Tennessee. Outpatient mental health services are provided to children and adults who have a significant impairment in functioning related to a mental health diagnosis. Services include psychosocial assessments, therapy, medication services, and case management. The goal is to improve the client's overall functioning and to help identify any barriers that compromise the client's emotional stability.
Intensive Outpatient Intensive Outpatient Programs (IOP) for alcohol and drug dependency offers gender specific counseling sessions for both co-occurring diagnosed and chemically dependent adult men and women. Each program provides 9-12 hours of structured programming per week that includes group therapy and HIV and substance abuse education. Some IOP programs may vary in service delivery.
Medically Assisted Detox To keep you safe and comfortable during the detoxification process, a medically assisted detox provides you with a team of medical professionals who can provide the necessary medications to treat any potential withdrawal symptoms. Suddenly stopping chronic abuse of substances like alcohol, benzodiazepines, or opioids can have uncomfortable and even dangerous side effects.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
When your day-to-day life is taken over by drug use, this is known as substance use disorder. If you abruptly stop using your drug of choice, you experience withdrawal symptoms. To overcome this cycle, professional drug rehab in Tennessee is usually needed.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Therapy services are an integral part of the integrated services provided by the Center's outpatient clinics. Clients are identified for therapy services after a psychosocial assessment is conducted at an intake appointment or at any other time during their treatment process. Therapy clients demonstrate a need to work out their life problems in a one-on-one relationship with a helping professional. Each therapy session is tailored to the needs of each client.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Amenities
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Residential Setting -
Private Setting
Accreditations
The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.
CARF Accreditation: Yes
Contact Information
(865) 637-9711 
205 West Springdale Avenue
Knoxville, TN 37917
Get Help Now - 800-985-8516
Who Answers?
Who Answers?
Fact checked and written by:
Courtney Myers, MS
Edited by:
Anna Spooner
