McNabb Center — Sevier County

1105 Oak Cluster Dr Pigeon Forge, TN 37862
DetoxInpatientOutpatient

About McNabb Center — Sevier County

The Helen Ross McNabb Center – Sevier County is a substance use and co-occurring mental health disorder treatment facility for adolescents and adults. This Sevierville, Tennessee facility is CARF accredited. They accept TennCare along with most other commercial insurances.

This facility is an outpatient treatment center that offers gender specific programs along with age based programs. They will set you up with the correct program based on your specific needs. The programs are based on nine to 12 hours of structured therapy and educational classes each week. If you require detox or a more intensive recovery program you may be referred to one of their other locations.

This facility also offers medication assisted treatment (MAT). MAT combines both counseling and behavioral therapies with controlled levels of medication to help with withdrawal symptoms and the cravings that you may have with some substances. This can help some individuals to have a successful recovery.

Here, they also offer peer support and recovery support. Peer support provides you with someone to talk to that has gone through similar experiences. They can be there to help you through the hard times along with celebrating the successes with you.

This center also provides victim and social services. They like to focus on an individual’s “Well Mind. Well Being.” They provide a compassionate approach to your issues and recovery.

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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.8 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
The Helen Ross McNabb Center provides outpatient mental health services at clinics located throughout East Tennessee. Outpatient mental health services are provided to children and adults who have a significant impairment in functioning related to a mental health diagnosis. Services include psychosocial assessments, therapy, medication services, and case management. The goal is to improve the client's overall functioning and to help identify any barriers that compromise the client's emotional stability.
inpatient iconInpatient
Inpatient rehabs are designed principally for clients who require intensive supervision and support, including clients who have just completed detox, clients in early recovery, and clients at an elevated risk of relapse. Inpatient treatment helps clients stabilize following detox and prepares them to step-down into outpatient and/or community-based care. Clients reside at the facility for the duration of their program and engage in extensive addiction counseling and education. Many programs also offer evidence-based complementary therapies.
intensive-outpatient iconIntensive Outpatient
Clients in intensive outpatient programs (IOP) receive robust, personalized care to support their reintegration into their community. Clients stepping down from inpatient treatment frequently enroll in IOP before entering standard outpatient care or community-based recovery programs, such as AA. Intensive outpatient treatment generally involves between nine and 20 therapeutic hours weekly, with the frequency and duration of sessions decreasing as clients stabilize. IOP services commonly include counseling, recovery education, holistic therapies, and medication assisted treatment (MAT).
aftercare iconAftercare Support
Clients receiving support in a rehab aftercare program typically have abstained from drugs or alcohol for a period of weeks or months and have completed high-level (often inpatient) treatment. Drug rehab aftercare is designed to support clients in maintaining their sobriety as they re-engage with their ordinary lives at home, in the workplace, and in the community. Services are highly individualized and evolve with clients' changing needs, but generally include peer coaching and relapse prevention.
heart-hands iconIntervention Services
Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.
medically-assisted-detox iconMedically Assisted Detox
To keep you safe and comfortable during the detoxification process, a medically assisted detox provides you with a team of medical professionals who can provide the necessary medications to treat any potential withdrawal symptoms. Suddenly stopping chronic abuse of substances like alcohol, benzodiazepines, or opioids can have uncomfortable and even dangerous side effects.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
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Military Program
The Helen Ross McNabb Center's military services are available to anyone who has served in the military and/or his or her family members without a fee. Members of all branches of service, regardless of discharge status and length of service are eligible. The specialized individual and family therapy is for individuals facing Post-Traumatic Stress Disorder, depression, anxiety, co-occurring disorders, thoughts of suicide and other invisible wounds incurred from service.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Therapy services are an integral part of the integrated services provided by the Center's outpatient clinics. Clients are identified for therapy services after a psychosocial assessment is conducted at an intake appointment or at any other time during their treatment process. Therapy clients demonstrate a need to work out their life problems in a one-on-one relationship with a helping professional. Each therapy session is tailored to the needs of each client.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Phone icon (865) 429-0557
Building icon

1105 Oak Cluster Dr
Sevierville, TN 37862

Fact checked and written by:
Linda Dotson
Edited by:
Kerry Nenn, BSW

Reviews of McNabb Center — Sevier County

2.91/5 (21 reviews)
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Reviews

5

My Children attend the Helen Ross McNabb Center for Behavioral/Mental Health Services. We are very pleased with the work from Therapist, Kaitlyn, Care Manager, Kreistyn and also from the friendly professionalism of Front Desk Receptionist, Luisa. Our Family has greatly pro ... Read More

Reviewed on 6/21/2019
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HORRIBLE PLACE WHERE I LOST THE HOPE I HAD!!! They refused to give me treatment because they didn't thought I was going to be able to make it, that got me very depressed but also gave me the push I needed to keep seeking for treatment and at last prove them wrong.

Reviewed on 1/7/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.9 (19 reviews)
Sharon Harmeyer
3 months ago
1

Never ever so disappointed in this rehab place brought my son here from another state hoping they could help him get some rehab. First of all it was hard for anyone to answer the phone finally somebody answered. From the on wr kept getting getting passed on to somebody else. Finally got in to do a mental evaluation said he was doing good . But was told call Sevierville so called Sevierville said they don't do rehab have to be court ordered or you have to have Insurance. They again gave us a number to call in knoxville. If you don't have Insurance or you have not been Court ordered you are SOL. We will continue to give my son family Rehab encourage him each and everyday he seems to be doing wonderful with are love. Helen Mcnabb am so disappointed with you!

Angela Beck (Dat Dam Angi 954)
7 months ago
1

Dont even want to give a star this place is a joke so quick to get the med pad out and write prescriptions you get rushed off most people that go here are court ordered. So theres you wait times ....its this county...its a tourist county so you are NOT GONNA FIND THE ACTUAL HELP YOU NEED THIS PLACE NEEDS TO BE INVESTIGATED......,AS DO SO MANY OTHERS.......

Response from the owner6 months ago
We appreciate you sharing your experience at the McNabb Center and invite you to speak with our quality improvement department about any concerns you have. Please call 865-637-9711 extension 3083
James Smith
10 months ago
5

Response from the owner6 months ago
Thank you for your review James!
K.L. D. (Kaydee)
1 year ago
1

I don't know what's going on but I have been unsuccessful in talking to anyone there about a medication I ran out of. Everytime I talk to someone they transfer me to someone else who is unavailable but there is no option to leave a message. 5 days without my sleep meds. My pharmacy also sent them a message which was ignored.

Response from the owner6 months ago
We appreciate you sharing your experience at the McNabb Center and invite you to speak with our quality improvement department about any concerns you have. Please call 865-637-9711 extension 3083
Leanna Rochelle
1 year ago
2

Response from the owner6 months ago
We appreciate you sharing your experience at the McNabb Center and invite you to speak with our quality improvement department about any concerns you have. Please call 865-637-9711 extension 3083
Lynda Carter
1 year ago
4

Response from the owner6 months ago
Thank you for your review Lynda
Nicole Groteler
1 year ago
2

This complaint is mostly for the nurses line.My intake and initial visit was fine, it took a lot of courage for me to reach out for help for my mental health. I've never been a fan of medication. I was originally told it was a 4-6 week wait for therapy, then got seen for a medication appointment in two weeks and told therapy is actually a year wait.Fast forward to a week after starting my medication feeling nervous, I start not feeling well and concerned and tried over the course of two days to get someone and leaving voicemails and even went to be seen at the ER while waiting because no nurse would get back with me.Any time someone transferred me, I'd just get a voicemail until I got upset and kept calling did I finally get someone. The nurse working today (5/01) seemed to have an attitude. The lady mentioned she will forward my issues to the NP I spoke with and after 4hrs I get voicemail again.. then I call the front desk and the nurse I spoke with last answers right away. And has attitude again saying she hasn't gotten to speak to the NP for 4 hours to which I doubt.I hate messing with medication and it alone makes me worried and anxious.Like they can't be prescribing people medication and offering a nurses line, if no one is gonna care for their patients not only to answer the phone, return voicemails or at least have human decadency for people who are actually just trying to get help and answers.Despite that hassle the rest of the staff I encountered has been fine from front desk to the doctors.

Response from the owner1 year ago
Thank you for your feedback Nicole. We appreciate you sharing your experience at our Sevier County location and invite you to speak with our quality improvement department about any concerns you have. Please call Staci Reed at 865-637-9711 extension 8410.
Stephanie King
1 year ago
5

Landon Wil (Lambo)
2 years ago
1

They were a hour late for my appointment this is crazy

Knox Foodie
3 years ago
1

amy redding
5 years ago
5

Kylee Cierra Wiles (Kylee Cierra)
6 years ago
2

I waited 2 months for medication I was one since I was 18 until I had my son (who is 2 I breast fed) and now that I'm working again and needing my medication they gave me something else non stimulant and a sleeping pill!!! I dont need help sleeping. I need help slowing down! I did not feel like he listened to me at all. They want proof of what I was on the ADHD test!!!

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