Helen Ross was exactly what I needed at the time I was struggling with a mental health condition. I went to several centers before this one and can assure you they can't be compared. Everything was very good and they took out the best part of me.
About McNabb Center — Military Services
Specialty rehab programs at McNabb Center — Military Services include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.
Patients at McNabb Center — Military Services will find the residential setting creates an immersive environment promoting full engagement in recovery away from daily triggers and the private rooms that give personal space for reflection and undisturbed rest during treatment. The natural setting lets patients get immersed in nature to reduce stress and begin their healing process in a holistic manner. For recreation, patients can stay active and relieve stress with the basketball court, unwind in the rec room after a lengthy day of therapy, or use the gym to stay healthy and build a strong foundation for recovery.
McNabb Center — Military Services has received accreditations from CARF.
Latest Reviews
They don t have a stable med provider so you never know who you re seeing. Unfortunately for me I saw fill in med provider, Jessica Payne. She provided the lowest standard of care I have ever experienced, especially in a mental health setting and it was my first time seeing her. She immediately gaslighted me, dismissed my symptoms, and even laughed at me. She conducted herself in an extremely poor manner, and met me with the upmost disrespect and disregard. Her behavior was careless, incompetent, unprofessional, and downright harmful to my well being. I can t believe McNabb Center employs these kinds of people. Spending the majority of a visit boasting on what she will not be prescribing me and naming off different medications, is absolutely unnecessary, especially unethical and unacceptable. It truly shows that she doesn t care about what she does. Her behavior did not align with McNabb s Philosophy, and Staff Code of Ethics. I can only imagine how she has mistreated others.
Response from the owner3 months ago
We appreciate you sharing your experience at the McNabb Center and invite you to speak with our quality improvement department about any concerns you have. Please call 865-637-9711 extension 3083
I wish negative stars was an option here. My experience with the McNabb Center has been beyond ridiculous. The incompetent providers seemingly cannot keep an appointment. I had a routine appointment one week ago, no one showed, no one called. Now I'm out of my prescriptions waiting for a new appointment. It took me three days of phone calls to get the new appointment. Today is my rescheduled appointment, one week later, and the incompetent provider failed to show up AGAIN! Now I've been without my prescribed medicine for one week. There's no way to call anyone to resolve the issue. There's only a voicemail line for any kind of communication. This has also happened two other times in the recent past. It's disgusting that a very important medical provider for so many operates in such an unprofessional manner with complete disregard for it's patients. I'd highly recommend NOT USING the McNabb Center for any medical needs.
Response from the owner3 months ago
We appreciate you sharing your experience at the McNabb Center and invite you to speak with our quality improvement department about any concerns you have. Please call 865-637-9711 extension 3083 Response from the owner3 months ago
Thank you for your review. Gallery
Location
Accepted Insurance
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Addiction Treatments
Levels of Care
Outpatient The Helen Ross McNabb Center provides outpatient mental health services at clinics located throughout East Tennessee. Outpatient mental health services are provided to children and adults who have a significant impairment in functioning related to a mental health diagnosis. Services include psychosocial assessments, therapy, medication services, and case management. The goal is to improve the client's overall functioning and to help identify any barriers that compromise the client's emotional stability.
Aftercare 
Intervention Services Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
Therapy services are an integral part of the integrated services provided by the Center's outpatient clinics. Clients are identified for therapy services after a psychosocial assessment is conducted at an intake appointment or at any other time during their treatment process. Therapy clients demonstrate a need to work out their life problems in a one-on-one relationship with a helping professional. Each therapy session is tailored to the needs of each client.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.
Recreational therapy supports addiction recovery by giving you structured activities that promote physical and mental health. These help build a supportive network of your peers that promotes sobriety. Activities can include sports, creative arts, and outdoor adventures that help you reduce cravings, manage stress, and give you an emotional outlet.
Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.
Amenities
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Basketball Court -
Recreation Room -
Gym -
Residential Setting -
Private Rooms -
Hiking -
Wilderness Setting -
Tennis Court
Accreditations
The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.
CARF Accreditation: Yes
Contact Information
(865) 444-2333 
3712 Middlebrook Pike
Knoxville, TN 37921
Get Help Now - 800-985-8516
Who Answers?
Who Answers?
