McNabb Center — Hamblen County

310 W 3rd N St
Morristown, TN 37814

Helen Ross McNabb Center - Hamblen County TN 37814

About McNabb Center — Hamblen County

The McNabb Center is a mental health and substance use treatment center in northeastern Tennessee. Their Hamblen County outpost is in Morristown, Tennessee and houses outpatient mental health services and an adult alcohol and drug residential rehab.

Their adult residential rehab is designated by the state of Tennessee as having enhanced status. This means that it’s able to care for people who have mental illness and who also need substance use treatment. This is important because even though these often happen together, treatment centers can often only handle one or the other.

Children and adults can get services at their outpatient center. They have a wide range of services available including individual talk therapy, group therapy and medication management. If you have opioid use disorder and are looking for treatment with medication, they can prescribe it. The medications they use to treat opioid addiction are buprenorphine and naltrexone.

They have recently added services at this location for people who’ve been domestically abused. They help male and female victims of domestic abuse locate resources. They have an emergency shelter and can assist with transitional housing.

Their programs are accredited by CARF, which means they’re meeting standards of care.

Latest Reviews

Stacy Willis
1 month ago on Google
1
DeeJay
2 months ago on Google
1
I would never call this place for help. I did years ago and a lady(I won t give her name because she asked me not to) actually told me to go to a local smoke shop and get some sort of drug there for help. She then called the police and I was forced to go to a hospital and I m still paying the bill even though because of my health issues, I am unemployed. Don t call this place for help. You won t get any. I called a crisis help line, and instead of help, she lied, got off the phone saying she was checking on my insurance, but instead called the police!! That s helping a mentally unstable person???
Response from the owner1 month ago
Hey DeeJay, we appreciate you sharing your experience at our Hamblen County Center and invite you to speak with our quality improvement department about any concerns you have. Please call us at 865-637-9711, x3083 if you would like to discuss your experience.
Diana Daigle
2 months ago on Google
1
If I could leave this place zero stars I would; it s my first time trying to make an appointment here and I read the reviews and was like okay I m gonna try to make an appointment. Disappointment is not even the word I would use right now for this center. It isn t that hard to answer your phones and to schedule someone an appointment. This is ridiculous. I called and was put on hold for about 10-20 mins and all I got was hung up on.
Response from the owner1 month ago
Diana, we appreciate you sharing your experience at our Hamblen County Center and invite you to speak with our quality improvement department about any concerns you have. Please call us at 865-637-9711, x3083 if you would like to discuss your experience.

Location

Accepted Insurance

McNabb Center — Hamblen County works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
The Helen Ross McNabb Center provides outpatient mental health services at clinics located throughout East Tennessee. Outpatient mental health services are provided to children and adults who have a significant impairment in functioning related to a mental health diagnosis. Services include psychosocial assessments, therapy, medication services, and case management. The goal is to improve the client's overall functioning and to help identify any barriers that compromise the client's emotional stability.
inpatient iconInpatient
The residential setting provides treatment for adolescents, ages 13-18, for alcohol and drug abuse or dependence coupled with mental illness (if present). Clients receive evidence-based and evidence-informed treatment models including individual and family therapy, group process therapy, dialectical behavior skills group, and trauma-focused cognitive-behavioral therapy.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) for alcohol and drug dependency offers gender specific counseling sessions for both co-occurring diagnosed and chemically dependent adult men and women. Each program provides 9-12 hours of structured programming per week that includes group therapy and HIV and substance abuse education. Some IOP programs may vary in service delivery.
aftercare iconAftercare Support
Clients receiving support in a rehab aftercare program typically have abstained from drugs or alcohol for a period of weeks or months and have completed high-level (often inpatient) treatment. Drug rehab aftercare is designed to support clients in maintaining their sobriety as they re-engage with their ordinary lives at home, in the workplace, and in the community. Services are highly individualized and evolve with clients' changing needs, but generally include peer coaching and relapse prevention.
12-step icon12-Step
When enrolld in an addiction recovery program that's based on the 12 step model, clients are able to cultivate recovery-focused life skills emphasizing spiritual, mental, and emotional healing. Participants receive intensive peer support in 12 step meetings, which are anonymous, free, open to the public, and available day and night in most communities. Self-selected sponsors guide sponsees through the recovery journey, cultivating self-awareness, forgiveness, acceptance, and accountability. Though these programs are rooted in spiritual principles, participants aren't required to be religiously affiliated.
sober-living iconSober Living Homes
A sober living home in Tennessee, also known as a halfway house, refers to a group residence for men or women who are recovering from addiction. These are usually privately owned homes or houses owned by a nonprofit or business. Most are located in quiet residential areas. Residents have their own rooms or share a room with one roommate, and they share common areas. Each resident pays rent and helps with household maintenance.
heart-hands iconIntervention Services
Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.
24-hour icon24-Hour Clinical Care
Safe detox requires 24-hour clinical care in Tennessee. This is due to the health risks that are involved during withdrawal. As the brain reacts to the absence of the drug, severe symptoms can occur, depending on the type of drug used. For instance, alcohol and benzodiazepine withdrawal may result in seizures. Fortunately, supervised care in a clinical setting can provide the necessary treatment to avoid health risks and allow you to complete detox safely.
medically-assisted-detox iconMedically Assisted Detox
To keep you safe and comfortable during the detoxification process, a medically assisted detox provides you with a team of medical professionals who can provide the necessary medications to treat any potential withdrawal symptoms. Suddenly stopping chronic abuse of substances like alcohol, benzodiazepines, or opioids can have uncomfortable and even dangerous side effects.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When your day-to-day life is taken over by drug use, this is known as substance use disorder. If you abruptly stop using your drug of choice, you experience withdrawal symptoms. To overcome this cycle, professional drug rehab in Tennessee is usually needed.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
child-program thumbnail image
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
hearing-impaired-program thumbnail image
Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
hiv-aids-program thumbnail image
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

equine-therapy iconEquine Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Therapy services are an integral part of the integrated services provided by the Center's outpatient clinics. Clients are identified for therapy services after a psychosocial assessment is conducted at an intake appointment or at any other time during their treatment process. Therapy clients demonstrate a need to work out their life problems in a one-on-one relationship with a helping professional. Each therapy session is tailored to the needs of each client.

If you participate in motivational interviewing in Tennessee, your therapist will focus on four key strategies: open questions, affirmation, reflections, and summarizing. Rather than confront or warn you to change, the clinician will allow you to explore your own motivations and decide what changes you may need to make in your life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Many individuals who are experiencing addiction are extremely malnourished. This is due to negative patterns that develop during active addiction. Nutrition therapy helps break these negative patterns and teaches you to develop healthy ones that will help you sustain sobriety long term.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Amenities

  • basketball iconBasketball Court
  • recreation iconRecreation Room
  • weight iconGym
  • spa2 iconYoga Studio
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms
  • hiking iconHiking
  • mountain iconMountain Views
  • lotus iconGardens
  • hiking-poles iconWalking Trails

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Tennessee

Contact Information

Phone icon (423) 581-4761
Building icon

310 W 3rd N St
Morristown, TN 37814

Fact checked and written by:
Michelle Tavares, MSN, RN
Edited by:
Peter Lee, PhD

Reviews of McNabb Center — Hamblen County

3.37/5 (29 reviews)
5
Staff
5
Amenities
5
Meals
5
Value
5
Cleanliness
5
13
4
3
3
1
2
3
1
11

Reviews

5
Honest Review

Every staff member and nurse was extremely helpful in more than one way. Classes were helpful and provided useful information. The facility is super clean thanks to Mary. Nurses helped explain things to me, which is helpful considering I have a traumatic brain injury. Great ... Read More

Christopher F.
Reviewed on 9/4/2024
1

The therapists are burdened with many cases so they can't give a good service to each patient who cares. I canceled the appointment with the therapist and it took weeks for me to re-schedule the appointment. The therapists are great but they should hire more to meet the dema ... Read More

Reviewed on 1/8/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.4 (27 reviews)
Stacy Willis
1 month ago
1

DeeJay
2 months ago
1

I would never call this place for help. I did years ago and a lady(I won t give her name because she asked me not to) actually told me to go to a local smoke shop and get some sort of drug there for help. She then called the police and I was forced to go to a hospital and I m still paying the bill even though because of my health issues, I am unemployed. Don t call this place for help. You won t get any. I called a crisis help line, and instead of help, she lied, got off the phone saying she was checking on my insurance, but instead called the police!! That s helping a mentally unstable person???

Response from the owner2 months ago
Hey DeeJay, we appreciate you sharing your experience at our Hamblen County Center and invite you to speak with our quality improvement department about any concerns you have. Please call us at 865-637-9711, x3083 if you would like to discuss your experience.
Diana Daigle
2 months ago
1

If I could leave this place zero stars I would; it s my first time trying to make an appointment here and I read the reviews and was like okay I m gonna try to make an appointment. Disappointment is not even the word I would use right now for this center. It isn t that hard to answer your phones and to schedule someone an appointment. This is ridiculous. I called and was put on hold for about 10-20 mins and all I got was hung up on.

Response from the owner2 months ago
Diana, we appreciate you sharing your experience at our Hamblen County Center and invite you to speak with our quality improvement department about any concerns you have. Please call us at 865-637-9711, x3083 if you would like to discuss your experience.
Jennifer Shaffer
6 months ago
5

Donna Doss
9 months ago
5

Good work, Thank-you for helping my daughter. She went in afraid and came out thankful and relaxed. A much greater frame of mind in just 3 days.

Response from the owner8 months ago
Thank you for your feedback Donna.
Nikki Norris
10 months ago
1

I've called over & over trying to get in touch with someone to make an appointment & every single time that Ive called no matter what option on the automated service that you chose you sit on hold for 10 to 20+ minutes & then it hangs up on you.... This is ridiculous. I've tried several times last week & several times today to no avail. I guess the front desk at this place the people working there has the easiest job in the world.. your sure af. It having to schedule anyone'

HALEter_Skelter yeah
1 year ago
5

Josephine
1 year ago
1

I ve been going here on and off for years. I had an appointment card with the date on it. When I showed up for my appointment I was told they had dropped me for being a no call no show to two appointments I never even knew I had. When I told them they were wrong and I had the appointment card they refused to listen and blamed it on me instead. I was left without any help during one of the worst times of my life because they messed up their own files. Most of the people here don t feel like they care, they don t treat you kindly. Josh was the only person I felt truly comfortable with there and unfortunately he couldn t keep me as a client with his promotion. You re one of the only facilities in this area that a lot of people have access to. Do better for your clients.

Response from the owner1 year ago
Josephine, we appreciate you sharing your experience at our Hamblen County Center and invite you to speak with our quality improvement department about any concerns you have. Please call us at 865-637-9711, x3083 if you would like to discuss your experience.
Sunset Haven
1 year ago
5

I have nothing but amazing things to say about this place. Everyone has been so great to my brother. Thank you so much

Amanda
1 year ago
5

This center is amazing! They have been such a blessing to my brother. He calls every day talking about what a positive difference they make in his life. I simply cannot thank them enough for allowing me to have my brother back to himself.

Response from the owner1 year ago
Thank you for your review Amanda! We are so glad to be here for your family
Donni Rawlings
1 year ago
5

The staff there are kind, compassionate, and knowledgeable. They made me feel safe.

Nancy Kinsler
1 year ago
4

First time here every one was friendly nice and polite

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