Heartland Center for Behavioral Change – KC Outpatient

1534 Campbell Kansas City, MO 64108
DetoxInpatientOutpatient
Heartland Center for Behavioral Change - 1534 Campbell

About Heartland Center for Behavioral Change – KC Outpatient

The Heartland Center for Behavioral Change has a location in Kansas City, Missouri. They’re a CARF-accredited treatment center, and they offer outpatient treatment for substance use disorder and behavioral health, such as co-occurring disorders. They treat men and women aged 18 and up.

They were founded in 1982 as a charitable, nonprofit organization. They use programs developed by the American Society of Addiction Medicine (ASAM).

The center operates through funding partners such as the City of Kansas City and the Office of State Courts Administrator. They’re also funded by Missouri’s Medicaid program. They have many other funding sources so you won’t be denied treatment if you’re unable to pay. Most of the substance use disorder (SUD) treatment services are low cost and no cost. There’s also a discounted and sliding fee schedule.

At first, you’ll meet with a licensed mental health professional. You’ll also see a qualified SUD professional for a comprehensive assessment. After the results, you and your team will come up with a treatment plan. The length of the treatment varies depending on your individual needs. Treatment includes different types of therapy, counseling, and medication if appropriate.

They use the Comprehensive Substance Treatment and Rehabilitation (CSTAR) program. The CSTAR program is an outpatient program that includes assessment, detox, and educational services. It also includes intensive outpatient treatment and even housing services.

The outpatient programs vary in intensity depending on your substance use. You may meet daily or monthly. You’ll have individual and group counseling. They offer peer support services, self help groups, and dialectic education groups.

If you’re involved in the legal system, they also use moral reconation therapy (MRT) which helps reduce criminal behaviors and thinking. It also helps you establish better goals, moral reasoning, impulse control, and empathy.

You’ll also continue with medication support if necessary. Substance use and addiction are family issues, so your family is encouraged to participate in the treatment program too.

Latest Reviews

Beatrix Kiddo
3 months ago on Google
2
Nobody answers the phone or voice mail. I've left at least 10 messages and they say they never get them. It's impossible to get someone unless you physically show up
Robert Sexton (Robot)
3 months ago on Google
1
So far it's been a terrible experience. "Come in anytime", "we only do that these days and times", third times a charm right? Wrong! "Out of the office for the day".
George Oliver David Thalman
7 months ago on Google
5
Thankful for places ( resources) and the time to reboot when you need a different way and planWilly: also has got you covered when you your ready.To staff: You do make a difference.We appreciate your love for us
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.7 / 10

Location

Other Forms of Payment

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Heartland Center for Behavioral Health also offers Medically Monitored Inpatient Detoxification in an inpatient basis for individuals dealing with withdrawals acute symptoms from alcohol and other drugs. Length of stay varies depending on the individual's needs but it usually lasts 5 days.
24-hour icon24-Hour Clinical Care
At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.
outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Missouri usually involves several phases: detox, rehab, and aftercare. The rehab phase may include a combination of inpatient and outpatient treatments, as the individual moves through a continuum of care on their recovery journey.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Within a trauma therapy environment, you have a structured approach to healing from past traumatic events that you witnessed or experienced. You are guided to understand your response and then develop healthier coping skills and mechanisms that Foster greater empowerment and recovery.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Kyle Mead

President & CEO

Casey Spartz

VP Behavioral Health Services

Shawna Drake

VP Behavioral Health Services

Anita Morris

Director of Finance

Joshua Wunderlich

Board Chairman

Barbara Ladd

Board Secretary

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Phone icon (816) 214-9107
Building icon

1534 Campbell
Kansas City, MO 64108

Fact checked and written by:
Susan Bertram, BA
Edited by:
Courtney Myers, MS

Reviews of Heartland Center for Behavioral Change – KC Outpatient

3.72/5 (74 reviews)
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Reviews

5

Staff was compassionate and caring! Got my loved one admitted for the next day!!

Reviewed on 2/23/2019
3.5

It's a great place to start your recovery, and maybe it isn't the right place to stay once you start, but for the beginning it's good.

Reviewed on 2/12/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.7 (72 reviews)
Beatrix Kiddo
3 months ago
2

Nobody answers the phone or voice mail. I've left at least 10 messages and they say they never get them. It's impossible to get someone unless you physically show up

Robert Sexton (Robot)
3 months ago
1

So far it's been a terrible experience. "Come in anytime", "we only do that these days and times", third times a charm right? Wrong! "Out of the office for the day".

Demetric Jackson
6 months ago
5

George Oliver David Thalman
7 months ago
5

Thankful for places ( resources) and the time to reboot when you need a different way and planWilly: also has got you covered when you your ready.To staff: You do make a difference.We appreciate your love for us

Tom M
7 months ago
1

Ms. Miller is the grimiest human to ever run a treatment center. Threatened myself and my family and stole my property. Screamed in my face and acted so ignorant it was baffling. If I could do negative stars I would.

Paula Love
7 months ago
5

Nick Evans
8 months ago
2

Heartland is a place where they're trying to make a difference and help people that are struggling with addiction and alcoholism.

Richard Rutledge
8 months ago
4

Cliff
8 months ago
4

The staff were great, healthy meals, hot showers, that place saved my life

Mike Parker
8 months ago
5

Edgar1021
8 months ago
1

Staff will treat you like scum. An incredibly unorganized place, I saw people smoking weed, getting tattoos, shooting up, and smoking meth in bathrooms. Their, so called classes have a nice staff, other than some guy named Michael; again, they are unorganized and have inadequate lessons. A lot of homeless people take advantage of the program. If I could I would rate this negative 10

Theogan Garner
9 months ago
5

Overall Experience
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