Heartland Behavioral Health Services

Nevada, Missouri

1500 West Ashland Street
Nevada, MO 64772

(800) 654-9605

About Heartland Behavioral Health Services

Heartland Behavioral Health Services in Nevada, Missouri, provides trauma-focused therapy programs to children between the ages of 4 and 17. Residential and acute hospital care are available on the 50-acre campus that is furnished with amenities and recreational therapy options.

Therapy methods include sand tray therapy, equestrian therapy, creative arts, experiential therapies and theraplay treatment programs. Dialectical behavior therapy, eye movement desensitization and reprocessing and other evidence based, trauma focused therapies are used to create the most effective and efficient individual care plan to meet each child’s needs.

The residential program is created to cater to each child or teen’s individual needs by offering various trauma focused therapy treatment programs. Therapy professionals help each child or youth set and meet treatment goals to build coping skills and develop life skills.

There are many professionals that contribute to the care and treatment program for each patient. An eating disorder and wellness specialist performs a thorough assessment and provides support in developing healthy eating and making physical and mental health choices that promote wellness and a healthy lifestyle. Attachment and trauma-focused treatment is combined with expressive and play therapy modules that help individual and independent life skills development. They then add recreational therapy options such as skills coaching, equestrian therapy and creative arts therapy. Emotional regulation and skills to deal with stress are the main focus of treatment in order to help young people learn how to cope with anything life throws at them in a healthy and positive manner.

The pediatric behavioral health crisis stabilization unit is for children and youth between the ages of 4 and 17 who are in crisis and may be a danger to themselves or others. After admission, individuals will be introduced to multiple mental health team professionals who will help them participate in therapy programs such as 4 to 6 hours of group therapy a day, expressive arts, equestrian therapy, DBT therapy programs, skills groups, TF-CBT, and more. Family therapy is also an important aspect of therapy. If family members are not able to travel to the facility or their schedule doesn’t permit them attending therapy sessions in person, there is an option for virtual and telephone conference call family therapy sessions.

Most major insurance plans are accepted including TRICARE treatment programs for military families. It is important to verify with your personal health insurance provider what coverage you have and if you will be financially responsible for any of the costs of treatment.

Dollar icon Payment Options

  • medicaid iconMedicaid
  • shield-cross iconPrivate insurance
  • self-pay iconSelf-pay options
  • military iconMilitary insurance
  • medicare iconMedicare
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

aftercare iconAftercare Support

User icon Programs

check iconAdolescence program

children iconChildren program

hearing iconHearing impaired program

young-adult iconYoung adult program

men iconProgram for men

women iconProgram for women

lgbtq iconLGBTQ program

hearing iconHearing impaired program

House check icon Settings & Amenities

  • home-setting iconResidential setting
  • private-room iconPrivate rooms
  • art iconArt activities

Heart icon Treatment

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

couples-therapy iconCouples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

dialectical iconDialectical Behavior Therapy

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

nicotine iconNicotine Replacement Therapy

Nicotine replacement therapy in Missouri addresses physical dependence on nicotine, while support systems and behavioral therapy address the psychological aspects of addiction. Formats include inhalers, nasal sprays, lozenges, patches, and gum.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nutrition Therapy

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

life-skills iconLife Skills

Life skills give you the ability to maintain healthy relationships, complete day to day tasks, and cope with challenges. Because substance use disorder often diminishes these skills, rehab in Missouri includes integrated life skills training to rebuild and reinforce these abilities.

art-brush iconCreative Arts Therapy

Sessions of creative arts therapy can take place in a group or in a one on one format. Settings include a therapist's office, day centers, hospitals, and rehab treatment facilities in Missouri.

equine-therapy iconEquine Therapy

medical-detox iconExperiential Therapy

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Check icon Accreditations

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Phone icon Contact

Phone icon (800) 654-9605
Building icon

1500 West Ashland Street
Nevada, MO 64772

Call Now - Help is Available
Get Help Now - 816-892-9904
Question iconSponsored
Fact checked and written by:
Connie Gillespie
Edited by:
Kerry Nenn, BSW

Reviews

2.69 (155 reviews)
Rehab.com icon Rehab.com (2)
Google icon Google (153)
Accomodations & Amenities
1
Meals & Nutrition
3
Treatment Effectiveness
1
Admissions Process
2
Staff & Friendliness
3
Cleanliness
1
Value for Cost
1
Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
3
Had a sibling stay

My sister came out of here different than she came in, but it didn't last. I'm not saying Heartland isn't effective for certain people, and she never voiced any concerns other than missing her family, but the information they taught didn't stick with her. I've heard mixed t ... Read More

Joseph B.
Reviewed on 9/29/2024
Accomodations & Amenities
1
Meals & Nutrition
3
Treatment Effectiveness
1
Admissions Process
2
Staff & Friendliness
3
Cleanliness
1
Value for Cost
1
1

The exams they run there are the most inefficient exams ever. They told me I was a lost cause.

Reviewed on 2/12/2019
Overall Experience
Date Submitted

Google Rating

2.7 (153 reviews)
Dena Baker
1 month ago
5

Milo Jones
1 month ago
2

I had stayed here in February 2023. I believe I had gotten admitted on valentines day. I git there around 1-2 in the morning. It took about an hour for me to finally be able to go to bed. The hoodie I came in wearing was damaged when I got it back. They woke me up about 4-5 am to take my blood. They didn't wake me up first, I woke up to them trying to poke me. They ended up giving up and re-did it the next night. When I got up, they forced me to do arts and crafts for Valentines day. I had gotten red glitter, which I ended up eating because my roommate dared me. I had several visual, tactial, and auditory hallucinations. They had yelled at me because I triggered other patients. I am autistic, I have a hard time with textures. They gave me a work book, and everytime I touched it I freaked out. They told me if I didn't do my work book, I would not get out. One of the patients there had helped me fill it out. The day room and bedrooms were very cold. Especially at night. We where not alot to bring blankets into the day room. We would get yelled at for talking, with me I have trouble hearing. So I'd ask what they said, and the staff would get angry. There was a 4 or 5 year old, she had said she was in there for trying to hurt her mom and dad. She always threw fits and the staff was very aggressive with her, even if she wasn't being rude/aggressive. There was multiple kids (5-10) who would steal shoes and clothes. Then when the older kids tried to get our things back, we would get introuble for being "aggressive". The food wasn't horrible but it wasn't good. I wasn't a very good kid, I snorted salt and sugar in the cafeteria multiple times. When I got caught on the 5th/6th time I got it taken away(which is good, it just took staff forever to notice). In one of my therapy sessions with my mom and step dad. I was told, if I went to the hospital again. I would go to a residential place, or I would get put in foster care. They told me it would most likely be Foster care. Every time we got back from an activity they would do searches. Going out to see horses we had to use old boots and coats. Which alot of them smelled horrible. I have not been back to a hospital since because I have been to afraid to get taken away. I would advise you not to send you children here. Ever since then, I have hid my mental health in worry I will get sent back. Then I will be a pawn of the state.

Response from the owner1 month ago
Hi, Milo. We understand that your time is valuable and appreciate you taking the time to share your feedback with us. If you would like to discuss your concerns further with a representative, please provide us with your contact information by visiting http://www.heartlandbehavioral.com/contact-us/. Thank you for reaching out.
Teresa Macri
2 months ago
5

Pretzul
2 months ago
1

Response from the owner2 months ago
Hello. We appreciate that you took the time to review us. We would like to attain more details about this; could you please visit https://heartlandbehavioral.com/contact-us/ at your earliest convenience and provide us with your contact information? We look forward to hearing from you.
Brooke Nichols
2 months ago
2

I give it two stars because it is a short term fix I will say. I went here went I was 16. I and 20 now, the issues with this place is it does teach a-lot of social awareness but with that it tries to shift you into someone else which at first I really thought was a good thing helping me understand society become someone in it as well, but as time went on for two years I struggled to comfortably go out and about I got really really bad social anxiety to the point I almost wanted to go back! I was already on for 7 months!!! And I struggled with the rules they formed for me to find a live a life worth living outside of heartland, until about a year I completely scratched away everything took what was good threw away the bad that they had taught me, and honestly it was a AMAZING!! idea I was able to work on my anxiety and start testing I m about to graduate and get my drivers license but I don t recommend this place please put your children in therapy and work on a constructive schedule if you really want to help you kids.The therapist here just have very little regard for your kid it could be the amount they have or just the overall fact they are trying a Christian military almost tactic, they really don t care of your child is crying or hurt they just want their money and you to trust them please care for your children and keep they away from this maybe find another alternative or place

Response from the owner1 year ago
Hi, Brooke. Thank you for bringing your concerns to our attention. We'd like to follow up with you directly so that we can further address them. At your convenience, please provide us with your contact information by visiting http://www.heartlandbehavioral.com/contact-us/. We hope to hear from you soon.
Jennifer Cutillo
2 months ago
3

A trying time for my family to be sure, but some of the staff were very helpful and kind. Others were rude and insensitive. I get the feeling that they are understaffed and underfunded. My daughter was traumatized by the entire experience and had everything she needs to write a screenplay about the place.

Response from the owner2 months ago
Hi, Jennifer. Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting https://heartlandbehavioral.com/contact-us/. We hope to hear from you soon.
Shirley Pringles
3 months ago
1

I was there when I was 16, and I cried to my mom until my turn was up crying and begging her to come get me. I had plenty of placements beforehand unfortunately, but this was by far the most trapping feeling I ever had, with no help by the staff, except for one. I would have chosen any other place I ve been over this Heartland. Thank you to Kyla, because you were literally the only one in my stay who made it even remotely bearable.

Response from the owner3 months ago
Hi, Shirley. We understand that your time is valuable and appreciate you taking the time to share your feedback with us. If you would like to discuss your concerns further with a representative, please provide us with your contact information by visiting http://www.heartlandbehavioral.com/contact-us/. Thank you for reaching out.
Danielle Crannick
3 months ago
4

Grey Ruble
3 months ago
2

Response from the owner3 months ago
Hello. We appreciate your honest feedback. We would like to get more details about this; please visit http://www.heartlandbehavioral.com/contact-us/ at your earliest convenience to provide us with your contact information. We hope to hear from you soon.
Robin Kuchenbecker
4 months ago
5

My daughter has left her own review but I wanted to leave one from a parent's perspective. Before she even got there, the staff was very courteous and helpful. They remained in contact with me every single day and encouraged calls to see how she was doing. I got calls from her therapist AND the doctor. They asked for my input and suggestions with her treatment plan. I hope she never has to go back, but if so, that's where she'll go!

Response from the owner4 months ago
Hello, Robin. So glad to hear this terrific feedback! Thank you for taking the time to leave us this review. Take care.
Gracie Kuchenbecker
4 months ago
5

My name is Gracie Kuchenbecker, and I was discharged from Heartland today after 5 days. I was feeling suicidal, and I couldn't have asked for better help. While I was there, I participated in some very insightful therapy groups. The staff were all wonderful, diligent, and just kind overall. If you or anyone you know is having a crisis, and you are close to this place, I would most definitely consider Heartland! It is because of them that I am still alive. Thank you Heartland!

Response from the owner4 months ago
Hi, Gracie. Thank you for taking the time to share your kind words with us! Compliments such as these are held very dear to our hearts. We re currently working on a staff recognition campaign and would like to share your kind words with our community. If we may include your feedback, please provide us with your contact information by visiting https://heartlandbehavioral.com/contact-us/. We hope to hear from you soon.
Margaret Frey
4 months ago
5

Quick, responsive, and communicated well with me during my son's stay. The follow up care was excellent, staff worked hard to get us everything we needed.

Response from the owner4 months ago
Thank you for your thoughtful comments, Margaret! We are so glad that you found our staff to be supportive and friendly. We appreciate the kind words and we hope you are doing well!
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