Heart to Heart Counseling Center

Colorado Springs, Colorado

720 Elkton Drive
Suite 100
Colorado Springs, CO 80907

About Heart to Heart Counseling Center

Heart to Heart Counseling Center, located in Colorado Springs, Colorado is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient and 12-step therapy.

Specialty rehab programs at Heart to Heart Counseling Center include tailored care focusing on women's specific needs and experiences and gender-specific addiction treatment addressing unique challenges faced by men.

Nestled among the mountains, the majestic scenery fosters peace, grounding, and a sense of renewal.

Heart to Heart Counseling Center has received accreditations from the state of Colorado.

Payment Options

Self-pay options
Medicaid
Medicare

Levels of Care

Outpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Intensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

Programs

Adult Program

Program For Men

Program For Women

Young Adult Program

Child Program

Settings & Amenities

Private Setting
Mountain Views

Treatment

Mental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Clinical Services

Group Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Individual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Couples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Family Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Experiential Therapy

Participating in experiential therapy in Colorado brings awareness to the emotions and thoughts that affect your behavior. As you engage in an interactive or creative activity, your therapist will help you reflect on and analyze these patterns and develop healthy coping strategies to use in the future.

Accreditations

State License

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Colorado
License Number: 3199

Contact

(719) 278-3708

Website

720 Elkton Drive
Suite 100
Colorado Springs, CO 80907

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Reviews

3.53 (35 reviews)

Rehab.com (4)

Google (31)

Google Rating

3.6 (31 reviews)

Lisa Barnes

2 months ago

Update 9/4/24: The owner took THREE MONTHS to reply to my comment, and then tries to discredit me by saying they do/did not have an employee named Crystal. Which is exactly what the other reviewers said they would do, so I'm not surprised. Still disgusted though. If it wasn't your employee, as you claim, why do you feel the need to make it right? This also makes me more convinced that the other reviews are truthful, and that they are reviewing the correct business.Update: a $9.72 tip was applied to my account, the next day, after I posted this review. Thanks I had an unpleasant experience at this place of business yesterday, and I thought I would just go ahead and let any prospective clients know what caliber of people you're dealing with here.This is called tip baiting.I'm a delivery driver, and I do a *good job* of it, I take pride in my work. I have a 99% satisfaction rate, I'm extremely careful with my customers orders, I am quick, efficient and friendly. I never run two apps at the same time. Therefore my customers orders are delivered when they are supposed to be, often early.At lunch time yesterday, I accepted a 44 minute/12mile trip for $14. I drove directly to the restaurant, I waited there for several minutes while they finished preparing my customers food (which I am not required to do), I then put my customers food directly into a thermal delivery bag (which I purchased, it was not provided for me), to maintain an ideal temperature for the trip.All was good when I hand delivered it directly to Crystal (mind you, it was early, 10 minutes before it was scheduled to be delivered, from my end), who is very sweet in person, but then...*she took my $10 tip away after I left*Which means I just drove across town, working for almost 40 minutes on her order, for $4.That's less than $6/hour, after I account for fuel and my expenses.Why would you do that to someone?? How would you like it if you worked for someone for a certain amount, and then they paid you less than a third of what they promised you??She just gave herself, your organization and your religion a bad name. Be better.

Response from the owner2 months ago

Lisa, We're so sorry to hear that this has happened. However, we do not have any current or past employees or therapists with the name of Crystal here. Regardless, we would like to make sure this is made right. Please call our office manager at 719-278-3708. Thank you.

3 months ago

Recommend this professional Dr Weis for his contribution to Books,YouTube videos, qualified counseling center, for people who are willing to do their work and within their own recovery successfully. There are 6 types of sex addictions incidentally.

Elicia Zimmerman

4 months ago

Very disappointing at the negative reviews if this place, if you leave when they say that you never attended their facility. Then find a way to remove them and discredit people as a betrayed spouse. This is very sad and unprofessional, especially in a Christian setting.

Linda Burton

7 months ago

I would have given this place a ZERO! I saw Doug on Day Star thought wow he really makes sense so since the office is right around the corner and I was experiencing some PTSD with my sexual abuse I would give them a try. I called to make an appointment and found out they do not take insurance ok fair enough I would pay the 90$. When I arrived (early)I saw office people behind plexiglass. I sat down. Somebody approached me, and I asked if I can fill out the insurance forms. They proceeded to tell me that they emailed it to me. I checked my email and I didn t have them. My counselor came out and for about 50 minutes I spilled my God about my past. She proceeded to tell me that she really couldn t do anything. They had a program that they could email me that because I didn t fill out-the insurance forms. They cannot go any further what a waste of $90, I will never go back to this place.So I did find my receipt.. sorry it was 95$

Response from the owner11 months ago

I'm truly sorry to hear that this was your experience. After reviewing your comments, I believe there might have been a misunderstanding or mix-up, as we do not have any therapists in our center who charge $90 per session. Additionally, we were unable to locate your name in our system. We are committed to ensuring that everyone who seeks our help receives the best possible care, and we would greatly appreciate the opportunity to discuss this matter further with you. Could you please give us a call at 719-278-3708? Our management would like to understand your experience better and address any concerns you may have. Thank you for bringing this to our attention, and we hope to speak with you soon.

Z.E. Wotila

1 year ago

Tonya St. Clair

Debbie Pidgeon

One of the best counseling centers we ve ever used!

Greg Balko

This is the third time I have written a review. It appears that every time there s a negative review, heart-to-heart finds a way to remove it off of Google. It should be obvious that a company that provides this kind of service only has this few of reviews, after providing counseling services for nearly two decades.After going through my experience and reading negative reviews of many others, there appears to be a disconnect between the techniqes used and what a couple really needs.First of all. I want to point out the fact that some people are truly maladaptive and there are others who just have really significant marital issues which caused them to act out. Unfortunately, Doug tends to lump everybody into the group of maladaptive and label them as addicts. Doug also has coined the term called intimacy anorexia. It is not a diagnosis supported in the DSM psychiatric literature. In fact, most psychiatric clinicians I know scoff at the diagnosis and see it as a moneymaking ploy for Doug to make a living off of thorough all of his books and counseling. I was diagnosed as an intimacy anorexic and my current therapist commented that I m one of the most emotional people he s ever met. It stands to reason if you re in a relationship where your partner doesn t love and respect you, then you will put up an emotional wall between yourself and your partner. All I needed was to be in a situation where I felt safe and trusted.And that is the heart of the matter. What should be happening in therapy is working towards reestablishing intimacy, trust, and respect. And this is far from what happened in my experience with Doug. What happened to us was a bunch of books and awkward, meaningless exercises that never seemed to do anything in reestablishing intimacy. It also seemed to be one person playing the role of the villain and the other person playing the role of the victim; and allowing the victimization to occur over and over again for years. It took me 13 years of polygraphs to realize that the trust and respect was never going to be restored.I want to try and be constructive here as much as possible. I do believe that there are some couples Doug s techniques may work for. That would be a couple that is highly faith based and truly believes in forgiveness and redemption.It s a shame that healing never occurred and my marriage ultimately fell apart. The positive thing that came out of it was me doing many years of personal therapy and discovering self actualization and coming to the realization that nobody is the villain and nobody is the victim. We each have our roles and responsibilities for the actions that we take. I am now happy to report after going through this process of self actualization that I am now in a wonderful relationship with somebody who is also going through the same process and we live in a very loving and intimate life full of respect and trust.

Savanna Moody

The only place that protects women and maintains that abuse is unacceptable. I don t know if our marriage would have survived without this place!! Thanks to all the wonderful people here

Chase

Did premarital counseling with David. We learned a lot and it improved our relationship significantly. Highly recommend.

S&N Baker

We had a disclosure back in June 2022, it was awful experience that i had not envisioned as a betrayed spouse. I had heard so many great things from others I met in my ministry group.We met Ron as our therapist, and to me it felt like he sided and protected my husband since he also is a past IA/SA.From the beginning to signing up over the phone call to ask questions to see if this was a good fit and pay, it felt like a sham. The front staff was short and rude. When we got there we jumped right into things.As a betrayed spouse i did not feel supported at all. We spent more time in a closed off room together watching DVD s than even with our therapist.I did have dealings with the office manager (whom is Weiss wife) she was cold, rude and i guess i had higher expectations. But apparently she wouldn t know what a betrayed spouse would feel as she has never lived through it.I express how I felt like this didn t seem right on how things were being played out. But energy and body language doesn t lie and I was brushed off as this is how we do things here .While at H2H, I later called some of my friends whom attended and they were shocked to hear how we were being dealt with there.So may missing puzzle pieces, it was disappointing. No impact letter, no information on daily s. All the things i later learned talking to my support group we were shammed and left in the dark. It was such a choppy experience.We came prepared and did our six months studied through Table Ministry s and gained much knowledge to prepare from our coaches Tom & Michelle .I felt like i could have just paid for a polygraph with our coaches and donated to their church for them to help guide us positively in the process of healing and with our disclosure than travel from NC to CO!We wasted so much money here! I think the only thing i got out of this was a polygraph which revealed, confirmed and validated things for me.The women s group therapy sessions were triggering and they were only facilitators and not real licensed therapist which had me uneasy bc the women leading those groups were still living in their anger and grief. Terrible leadership, regardless if they were in process of hours for their a AASAT certification coaching.The facility was short staffed and this was what we paid for. We had many inappropriate and unprofessional encounters and responses. Unacceptable!I, as the betrayed was never even evaluated before, and to me, entertaining into such a trauma situation they had no idea of my mental state. Knowing what was revealed , I could have very well harmed myself.My concern is the limited and lack or inability to properly support the betrayed. But with all the nicks, cracks and crannies, you get what you pay for and if you want extra, it definitely will cost you here!My advice to anyone reading this, do your homework, find a coach and yes, start the work before and research other facilities to ensure they reach a good fit and ask lots if questions. If staff is short over the phone, like here, move on!Dr. W is the heart and creator of this program, but that doesn t always mean the results or outcome maybe what you seek or pay. I think it also would be helpful to the facility to allow feedback on how well they felt things went. This could help improve and fix future issues like this from occurring. We could always learn from our clients/customers on their experiences to do better.Sure, no one is perfect, things happen, were human. But I expected more considering the amount we were paying in CASH!

McKensie Lane

Heart to Heart is an amazing counseling center ran by incredible people who are passionate about helping others live their best lives.

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