Heart to Heart Counseling Center has been a true source of healing and support for me after experiencing betrayal trauma. From the moment I walked in, I felt welcomed and understood by the counselors. They provided a safe and compassionate space for me to share openly an ...
About Heart to Heart Counseling Center
Specialty rehab programs at Heart to Heart Counseling Center include tailored care focusing on women's specific needs and experiences and gender-specific addiction treatment addressing unique challenges faced by men.
Nestled among the mountains, the majestic scenery fosters peace, grounding, and a sense of renewal.
Heart to Heart Counseling Center has received accreditations from the state of Colorado.
Latest Reviews
I wouldn't use this counseling center if I was paid to!
I believe that it is immoral to administer and interpret an MMPI with a client on a weekend group session without an established relationship with the client.
Update 9/4/24: The owner took THREE MONTHS to reply to my comment, and then tries to discredit me by saying they do/did not have an employee named Crystal. Which is exactly what the other reviewers said they would do, so I'm not surprised. Still disgusted though. If it wasn't your employee, as you claim, why do you feel the need to make it right? This also makes me more convinced that the other reviews are truthful, and that they are reviewing the correct business.Update: a $9.72 tip was applied to my account, the next day, after I posted this review. Thanks I had an unpleasant experience at this place of business yesterday, and I thought I would just go ahead and let any prospective clients know what caliber of people you're dealing with here.This is called tip baiting.I'm a delivery driver, and I do a *good job* of it, I take pride in my work. I have a 99% satisfaction rate, I'm extremely careful with my customers orders, I am quick, efficient and friendly. I never run two apps at the same time. Therefore my customers orders are delivered when they are supposed to be, often early.At lunch time yesterday, I accepted a 44 minute/12mile trip for $14. I drove directly to the restaurant, I waited there for several minutes while they finished preparing my customers food (which I am not required to do), I then put my customers food directly into a thermal delivery bag (which I purchased, it was not provided for me), to maintain an ideal temperature for the trip.All was good when I hand delivered it directly to Crystal (mind you, it was early, 10 minutes before it was scheduled to be delivered, from my end), who is very sweet in person, but then...*she took my $10 tip away after I left*Which means I just drove across town, working for almost 40 minutes on her order, for $4.That's less than $6/hour, after I account for fuel and my expenses.Why would you do that to someone?? How would you like it if you worked for someone for a certain amount, and then they paid you less than a third of what they promised you??She just gave herself, your organization and your religion a bad name. Be better.
Response from the owner2 months ago
Lisa, We're so sorry to hear that this has happened. However, we do not have any current or past employees or therapists with the name of Crystal here. Regardless, we would like to make sure this is made right. Please call our office manager at 719-278-3708. Thank you. 
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
8.3 / 10
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Other Forms of Payment
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Addiction Treatments
Levels of Care
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Intensive Outpatient Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
12-Step 12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
Treatments
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Participating in experiential therapy in Colorado brings awareness to the emotions and thoughts that affect your behavior. As you engage in an interactive or creative activity, your therapist will help you reflect on and analyze these patterns and develop healthy coping strategies to use in the future.
Amenities
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Private Setting -
Mountain Views
Accreditations
State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.
State License: Colorado
License Number: 3199
Contact Information
(719) 278-3708 
720 Elkton Drive
Suite 100
Colorado Springs, CO 80907
Get Help Now - 719-405-0524
Who Answers?
Who Answers?
