I don't trust this place or the people that work here. They are one of the worst hospitals in the area. The staff and doctors don't care about their job or what it represents, so patients are neglected proper care, this is outrageous. If you need any kind of help, go elsewhe ...
About HealthAlliance Hospital Mary’s Avenue
HealthAlliance Hospital’s Mary’s Avenue Campus provides medical services for children, teenagers and adults in Kingston, New York. Here, they have a dedicated department for drug and alcohol abuse. They offer a wide range of programs, including inpatient and outpatient treatments.
Their inpatient program accepts new clients at any time. This allows you to detox or begin your recovery treatment in a safe, supervised setting. It’s neat that the units are gender specific so you can focus on healing without any distractions. Once you’re stable, they’ll work with you to create an individualized treatment plan that addresses your needs. In addition to providing direct support, the clinical staff can refer you to other departments within the facility if you need extra care.
One unique feature of this program is that they’ll consider your personal needs while creating your plan. For example, they offer specialized services for clients who are pregnant, HIV positive or have other medical conditions. If you’re currently in a long term medication assisted treatment program, they can also work around those services.
When you’re ready for a lower level of care, you can move into their outpatient program. You’ll get individual and group counseling sessions to help you continue your recovery while you recoup at home in the evenings. The groups are age specific and gender specific, with a special program just for adolescents.
Latest Reviews
The nurses were excellent, and did the best they could with what they had, but I am very concerned about the short staffing impacting the ability to perform care to best practice standards.
I am reviewing the ER and adult Partial Hospitalization Program. The level of human cruelty I experienced at this hospital is beyond my wildest imagination. If you are in crisis, the ER in like a horrific nightmare in terms of the cruelty you encounter. The Partial Hospitalization Program permanently rejected me for having a history of mental health hospitalization and instead of telling me, left me waiting for weeks believing I was going to be admitted--which delayed me getting care at an alternative program. They still have not so much as responded to my messages or placed their rejection in writing (which would enable me to be eligible for a PHP in a neighboring county). My therapist had to get in touch with them for an answer because they did not deem me worthy of a response. The PHP's unethical behavior has literally obstructed me from getting the mental healthcare I need. I am an employee of WMC Health (MHR) and my husband is in the mental health field and we are both astounded at the level of care here. So, so sick. Please beware.
Response from the owner3 weeks ago
Hello Irene, We regret you had a negative experience while in our care. Your experience does not reflect the safe, quality, patient-centered care we strive to provide our patients. We would like the opportunity to speak with you to resolve this matter. Please consider calling Patient Experience at 845.483.5565 so we can work with you to address your concerns.
I was admitted to this hospital Monday, 10/30/23, via ambulance @ approx 6am. During stay asked for a toothbrush/toothpaste repeatedly & never once brushed my teeth during entire stay up to discharge (before I was ready) on 11/3/23. I had not eaten any food since the previous Friday, was not given any water, except for meds. Was not put on a saline drip, despite not having any water or food until late Wednesday after requesting it due to severe dizziness & my son was on phone w me & asked why I wasn t on a saline drip (over 60 hours no fluids). I had not been washed or cleaned up at all, by anyone, only had my sheets changed by visiting nursing school students, because they saw the sheet was ripped. I had not eaten anything until Thursday & was unable to eat all liquids given. Sugar dropped to under 40 & I did not have a bowel movement the entire time & previous to coming in I had went several weeks without one. My pain medication was not given every 3 hours as I was promised it would due to that is how I ve been taking my medications for over 10 years. My BP dropped to 80/50 which was due to no food, water, & medication Propranolol that was prescribed for Essential Tremors. Told them to stop the Propranolol & they did (found out not weaning off I could ve caused stroke/heart attack) & my BP immediately responded & went up but I was still being denied morphine via IV, was waiting over 5 hours for pain med. Was told by a PA (no physician, PA for a Dr Goldstein) that I had a mass on my pancreas that was most likely cancerous but not to discuss w my family because they normally get very upset about these things . That is verbatim. I was treated horribly, was not ready to be discharged & yet was. Told all staff that came into room that my son would be picking me up no later than 8pm & that I couldn t leave with anyone else due to not having my crutches which I need to walk. I immediately was told by a woman what cab company do you want for pick up - after stating I HAD TO WAIT FOR MY SON BECAUSE I CANNOT WALK WITHOUT A WALKER OR CRUTCHES & was told I would not be able to use a walker or crutches from hospital. I was unable to eat solid foods, constipated for weeks, not checked for blockage, pain was at 9/10 & was treated horrifically. Now, I am missing a white, cotton, waffle weave textured robe with a tie that hits below knee, believe size small, that was on the bed of Spellman 4 room 8. Not one person went over my personal affects with me to make sure I had everything. The robe was my Gram s, I was wearing it when she passed away in my arms & is more sentimental than anything I can think of. I have called twice about the robe, it s gone. I ve seen my GP & he agreed I should not have been discharged & due to still having a distended stomach, severe abdominal pain, constipation, heartburn, severe dizziness & being unable to eat or take in enough fluids. I was forced to leave due to the PA or Dr making the decisions in my case refusing to give proper pain medication. I have never been treated so inhumane in all the years I ve had CRPS, a neurological disease that majority of people working at hospital did not know anything about & had RN s tell me they had to Google it. Majority of nurses were wonderful but did have a few that were nasty & dealt with an extremely nasty nurse in the ER that yelled I would get Tramadol & nothing stronger, despite ER doctor stating I would be receiving my meds as I do at home & morphine for break through pain & was promised by admitting Dr would receive exact medication regimen I do at home, along w IV morphine for break through pain. My pain level never went under 8, entire time I was in the hospital & was 9/10 the last two days consistently. Lack of pain med caused the CRPS to flare causing dystonia in hands & feet & lost consciousness. Filled out paperwork for financial hardship & they sent bill to collections, despite receiving a copy of income & being a for profit hospital, violation of NY State Law. Hospital is one of many, a monopoly that doesn t care about people/only profits!
Response from the owner1 week ago
Hello Donna, We regret you had a negative experience while in our care. Your experience does not reflect the safe, quality, patient-centered care we strive to provide our patients. We would like the opportunity to speak with you to resolve this matter. Please consider calling Patient Experience at 845.483.5565 so we can work with you to address your concerns. Gallery
Location
Accepted Insurance
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Inpatient Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Intensive Outpatient Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
Aftercare Support Clients in rehab aftercare programs receive a customized portfolio of services designed to promote their sustained sobriety. These clients have completed high-level treatment, are typically exiting detox and/or intensive inpatient care and are reintegrating into their home, workplace, and community. Rehab aftercare services address addiction disease as a chronic condition requiring continuing care. Clients typically work with case managers and recovery teams to access necessary resources, such as peer coaching and 12 step program induction support.
12-Step 12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
Intervention Services Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.
Partial Hospitalization Program A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don't require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for ~ 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.
The PHP at HealthAlliance Hospital - Mary's Avenue Campus operates Monday through Friday during office hours. They provide psychiatric services for adolescents and adults who require intensive treatment.
24-Hour Clinical Care At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.
Medically Assisted Detox Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
When you choose drug rehab in New York, you'll participate in a variety of treatments that are designed to help you live a drug-free lifestyle. Common methods of treatment include group, individual, and family counseling, medication management, nutrition, exercise, and management of co-occurring mental health disorders.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Postpartum Program
The postpartum period is a sensitive time, especially for women in addiction recovery. Rehabs with specialized programs for new mothers will offer compassionate, personalized care to meet each client's needs as they transition from pregnancy to this season of life. Care teams may include obstetricians, pediatricians, and social workers working collaboratively to give women, children, and families a healthy future.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Introduced in 1983, motivational interviewing is a method to help clients commit to change. It's based on the philosophy that change is hard, and clients must explore their own options and come to their own conclusions rather than receive warnings or advice from the therapist.
Trauma therapy involves working through the psychological and emotional impact of a traumatic event. You learn to identify the triggers and develop coping mechanisms that build a sense of safety and trust in yourself.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.
As you recover from addiction, eating the right foods will help you heal and build your health for long term sobriety. Nutrition therapy teaches you about the nutrition your body needs and how to eat the right foods to support your recovery.
Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.
Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.
Amenities
-
Art Activities -
Private Rooms -
Music Room
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Accreditation Number: 511783
The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.
SAMHSA Listed: Yes
State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.
State License: New York
Contact Information
(845) 338-2500 
105 Mary's Avenue
Kingston, NY 12401
Get Help Now - 800-985-8516
Who Answers?
Who Answers?
Fact checked and written by:
Courtney Myers, MS
Edited by:
Peter Lee, PhD
