Havenwyck Hospital

1525 University Drive Auburn Hills, MI 48326
DetoxInpatientOutpatient
Havenwyck Hospital - Substance Abuse MI 48326

About Havenwyck Hospital

Havenwyck Hospital–Substance Abuse, in Auburn Hills, Michigan, provides comprehensive mental and behavioral health care for youth and adults. They offer medically supervised detox, crisis intervention, and intensive inpatient, partial hospitalization (PHP), and aftercare programming, including dedicated services for adolescents, young adults, pregnant and postpartum women, persons with hearing impairment, persons with HIV/AIDS, and persons with co-occurring addiction and mental illness.

Their short-term inpatient programs allow clients to focus on their recovery in a highly structured and supportive environment. Clients receive round-the-clock clinical supervision, medical and mental health assessments, and personalized care planning. They also engage in intensive individual, group, and family counseling drawing on proven modalities, including cognitive behavioral therapy (CBT) and motivational interviewing. Those undergoing detox may be prescribed FDA-approved medications to ease withdrawal symptoms and prevent potentially serious complications. The program promotes clients’ sustained sobriety and successful community reintegration through age-specific, recovery-focused life skills training addressing topics such as coping, self-care, emotional regulation, and relapse prevention. An array of evidence-based complementary therapies is available, including yoga and recreational therapy.

Their outpatient and aftercare services ensure a complete continuum of care aligned with clients’ evolving needs and may include step-down support, 12 step program facilitation, and referrals for medical, mental health, and social service programs.

Havenwyck Hospital–Substance Abuse is state licensed and accredited by The Joint Commission and accepts private insurance, Medicare, Medicaid, military insurance, EAP benefits, and self-pay. Financial aid is available.

Latest Reviews

Jaxson B
1 week ago on Google
3
Staff were talking about me because I had anxiety at quiet time and the breakfast and lunch and dinner were so badly
Response from the owner1 week ago
Hi, Jaxson. We understand that your time is valuable and appreciate you taking the time to share your feedback with us. If you would like to discuss your concerns further with a representative, please provide us with your contact information by visiting http://www.havenwyckhospital.com/contact-us/. Thank you for reaching out.
LySandra Walker
1 week ago on Google
1
Poor communication from staff and passing the buck essentially. Charge Nurse Ann no help, poor listener, rude and clearly uninterested in helping. Visiting hours communicated poorly and no attempts to resolve. Very unhappy encounter attempting to visit.
Maizy S
1 week ago on Google
1
Staff is terrible.
Response from the owner5 months ago
Hello, Maizy. We appreciate that you took the time to review us. We would like to attain more details about this; could you please visit http://www.havenwyckhospital.com/contact-us/ at your earliest convenience and provide us with your contact information? We look forward to hearing from you.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.2 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Addiction Treatments

Levels of Care

medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).
outpatient iconOutpatient
Clients receiving care at an outpatient rehab remain in their own homes and attend treatment as often as daily, depending on the level of need. Outpatient care generally consists of psychotherapy, addiction education, life skills training, and community reintegration support. Many outpatient treatment centers provide step-down care, including partial hospitalization (PHP), intensive outpatient (IOP), sober living, and standard outpatient services. Some outpatient rehabs also offer ambulatory medical detox and medication assisted treatment (MAT).
partial-hospitalization iconPartial Hospitalization Program
While many people know it as "day treatment", a partial hospitalization program (PHP) offers treatment during the day and allows you to live at home. PHP treatment typically requires a commitment of at least 20 hours of treatment every week, with a program duration that spans approximately 90 days. While commuting is necessary, some programs offer telehealth options. PHP treatment plans usually include relapse prevention, medication management, and behavioral therapy.
intensive-outpatient iconIntensive Outpatient
Clients receiving care in an intensive outpatient program (IOP) typically have completed inpatient treatment, but some choose to enroll in IOP immediately following detox. Intensive outpatient rehabs offer high-level support for clients in early recovery and those at an increased risk of relapse. Most programs provide between nine and 20 hours of treatment per week, with services ranging from addiction counseling to recovery education to medication assisted treatment (MAT). Holistic therapies, such as acupuncture, are common.
24-hour icon24-Hour Clinical Care
24-hour clinical care in Michigan is essential for certain phases of recovery treatment. During detox, many physical ailments related to the detox process can be lethal if not treated. Having medical staff available at all times provides the proper care for safe detox. Medications and other treatment can also make the process much more comfortable and bearable.
heart-hands iconIntervention Services
During a drug intervention in Michigan, family, friends, and colleagues share in their own words how a person's substance abuse has affected their lives. An intervention must be carefully planned, with the goal of encouraging the individual to get treatment for their addiction. Many rehab programs offer intervention services to help families prepare for this confrontation and guide them through the recovery process.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Addiction often involves intense situations and emotions. Dialectical behavior therapy helps you understand and regulate your emotions and better manage the situations that evoke those feelings. You'll receive mindfulness training and stress management training to cope more effectively with difficult emotions.

Recreational therapy helps to build healthy habits and discover new interests that can reduce your cravings and your exposure to alcohol and drug triggers. Activities may include physical fitness, gardening, group games, and team sports. These promote relaxation, improve your mood, and encourage social interaction. Each of these is crucial to sustain long term recovery.

Amenities

  • car iconPrivate Transportation

Staff & Accreditations

Staff

Jaime White

CEO

Michelle Ouellette

CFO

Shannon Southway

COO

Cathy Dockery

Chief Nursing Officer

Patrick Waffle

Director of Plant Operations

Dr. Paris Miller

Director of Residential Services

Amy Giannosa

Director of Human Resources

Kendall Basore

Director of Outpatient Services

Maha Sulaiman

Director of Utilization Management

Marilyn Scitar

Director of Health Information

Lauren Skinner

Director of Clinical Services

Alec Fritz

Director of Risk Management

Brian Williams

Director of Dietary

Srinivasa Kodali, MD

Medical Director of Adult Programs

Neelakantam Jolepalem, MD

Medical Director of Acute Programs

Hany Mekhael, MD

Chief of Staff, 2023 Top Docs by Hour Detroit Magazine

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 912

Contact Information

Phone icon (248) 373-9200
Building icon

1525 University Drive
Auburn Hills, MI 48326

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Quentin Blount

Reviews of Havenwyck Hospital

2.2/5 (799 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.2 (799 reviews)
Jaxson B
1 week ago
3

Staff were talking about me because I had anxiety at quiet time and the breakfast and lunch and dinner were so badly

Response from the owner1 week ago
Hi, Jaxson. We understand that your time is valuable and appreciate you taking the time to share your feedback with us. If you would like to discuss your concerns further with a representative, please provide us with your contact information by visiting http://www.havenwyckhospital.com/contact-us/. Thank you for reaching out.
LySandra Walker
1 week ago
1

Poor communication from staff and passing the buck essentially. Charge Nurse Ann no help, poor listener, rude and clearly uninterested in helping. Visiting hours communicated poorly and no attempts to resolve. Very unhappy encounter attempting to visit.

Maizy S
1 week ago
1

Staff is terrible.

Response from the owner6 months ago
Hello, Maizy. We appreciate that you took the time to review us. We would like to attain more details about this; could you please visit http://www.havenwyckhospital.com/contact-us/ at your earliest convenience and provide us with your contact information? We look forward to hearing from you.
Alyssa Ponce
1 week ago
1

the worst place. very unprofessional they lost all my things day of me leaving. let this one patient yell, bang on the doors to outside, slam our doors open. no actually therapy. all they did was put us on medication, and color and watch movies all day.

Response from the owner1 week ago
Hi, Alyssa. Thank you for reaching out to us. We would like to take the opportunity to address your concerns with you directly. At your convenience, please provide us with your contact information by visiting http://www.havenwyckhospital.com/contact-us/ so that we can follow up with you. Thank you again and we hope to hear from you soon.
Melissa Resterhouse
2 weeks ago
4

My Daughter just spent 14 day's here at Havenwyck, Unfortunately this wasn't her first time at a Psychiatric Hospital this was her 3rd time. Havenwyck's Psychiatrists were very good with my daughter and they actually took their time to listen to myself and my daughter. They were very involved with her treatment and treatment plan after discharge. There was only 1 Nurse that she didn't really care for. 1 major complaint was the food. Other than that her experience at Havenwyck was good. She feels like she's getting somewhere with her new medication changes.

Response from the owner1 week ago
Hi, Melissa. Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting https://havenwyckhospital.com/contact-us/. We hope to hear from you soon.
ali
2 weeks ago
1

this place made me want to rip my skin off.

Response from the owner1 week ago
Hello, Ali. We appreciate that you took the time to review us. We would like to attain more details about this; could you please visit http://www.havenwyckhospital.com/contact-us/ at your earliest convenience and provide us with your contact information? We look forward to hearing from you.
Sean Jenkins
2 weeks ago
1

It s been 10 years since I ve left here, to this day it was the worst experience I ve been through. I saw a comment saying something similar to what I m about to, I can t go into it because a) it s dark and even after a decade I still don t talk about it or like to think about it and b) I don t think google would like the things I would have to say.I come back to the reviews every so often to see how things changed. They seemingly never did. I am begging everyone.. do not go here under any circumstances.. 10 years later and I still have nightmares from here. It s just horrible, and this place needs to be investigated for real.

Response from the owner2 weeks ago
Hi, Sean. Thank you for sharing your concerns with us. We'd appreciate the opportunity to discuss them with you in more detail directly. Should you wish to speak with a representative in more detail, please provide us with your contact information by visiting http://www.havenwyckhospital.com/contact-us/. Thank you again.
Bianca Veliz
2 weeks ago
1

Horrible can t even say what I felt in there openly because it that horrible

Response from the owner2 weeks ago
Thank you for the review, Bianca. We would like to work with you directly about your feedback. Could you please visit us at http://www.havenwyckhospital.com/contact-us/ to provide us with your contact information so we can reach out to you? Thank you.
Amanda Nix
2 weeks ago
5

Hailey Frederick
3 weeks ago
1

The worst place you could ever go. The leaders of the group therapy were old and made several racist comments with minority patients in the room. They put me on a medication that I had a severe side effect to and refused to take me off of it. When I finally left, my PCP decided it would be better for me to go through withdrawal at 16 than stay on that medication any longer. They kept the place freezing cold and you were only allowed 2 paper thin blankets. Phone calls were limited to once a day for 15 minutes. The food was inedible and there were bugs in the juice. They gave us snacks that were expired and told us they didn t even have enough to go around. I had an allergic reaction and had to wait for multiple hours for the doctor to feel like seeing me to take a Benadryl. They tried diagnosing me with bipolar disorder without ever actually listening to what I was saying. (I have adhd and anxiety) One night I was sick and was repeatedly throwing up and would not leave the bathroom door unlocked so that I could puke. You got in trouble for not being asleep. The staff acted as though it was an inconvenience for them to have to unlock your bathroom at night so you could use it. Showers were at 6am with freezing cold water and 0 temperature control because you might burn yourself on purpose. You had 5 minutes to shower before you got yelled at. I had come in with a really badly sprained wrist and an ace wrap on it and they took it off and then refused to do anything for the pain that I was in because of it. I was strip searched at 16 and had every bit of my exposed body examined. You had to go and ask for feminine products and then bring them back the USED ONE to prove you weren t stockpiling them for something. We weren t allowed in our rooms during the day. Not even if you wanted a sweatshirt because it was so cold. I had a migraine my first day there and they came in screaming at me that laying bed was going to make everything worse for me and would negatively effect my stay. That they would keep me there longer because I was faking and just wanted to be depressed. The doctors they had would talk to you for 5 minutes and then change your medication and give you a big diagnosis and then not see or talk to you for the rest of the week. The time you had to sit in the hall and wait for the doctor to speak with you counted against you because you were missing group. We weren t allowed to leave the day room for anything except bathroom and appointments. And even then sometimes they wouldn t let us use the restroom. You could be confined to the unit if you so much as looked across the hallway because that s where the boys were staying. And confined to the unit means you don t get the plastic silverware. Try eating soup off of a styrofoam lunch tray with nothing but your hands. The water from the sink was yellow and smelled nasty. You could earn points and use them to buy something from the shop but anything you bought they would find any reason to just take it away from you. It was a literal prison. Half of the people were so drugged up they couldn t function and then were getting screamed at for not being able to do anything. Do not send your kids here.

Response from the owner3 weeks ago
Hi, Hailey. Thank you for taking the time to review us. Please visit http://www.havenwyckhospital.com/contact-us/ and provide your contact information at your convenience so we may discuss your review. We appreciate your time and hope to hear from you.
Bryce Paine
3 weeks ago
1

DO NOT SEND YOUR KID HERE.

Response from the owner3 weeks ago
Hello, Bryce. We appreciate your feedback. We would like to get more details about this; please visit http://www.havenwyckhospital.com/contact-us/ at your earliest convenience to provide us with your contact information. We hope to hear from you soon.
Aidan Rowader
3 weeks ago
5

this place may seem bad to people but it has changed me as a person for better!

Response from the owner3 weeks ago
Hi, Aidan. We are so glad to hear this! Thank you for taking the time to share your feedback with us. We hope you are doing well. Take care!
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