Haven Healthcare Center

70 Gill Avenue P
Pawtucket, RI 02861

About Haven Healthcare Center

Haven Healthcare Center, located in Pawtucket, Rhode Island is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions. They offer residential care providing long term support for addiction recovery.

Latest Reviews

Gochito 49
2 months ago on Google
5
Steel Horse
3 months ago on Google
1
I found most of staff except for department heads have trouble with English.
don c
4 months ago on Google
1

Location

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Contact Information

Phone icon (401) 722-7900
Building icon

70 Gill Avenue P
Pawtucket, RI 02861

Reviews of Haven Healthcare Center

3.4/5 (56 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.4 (56 reviews)
Steel Horse
1 month ago
1

Zero (0) or negative stars at best. This is the cheapest run place and should have their license revoked. They start CNA's which are working on getting a license. They fire employees rather than give them raises. The food is terrible the employees sleep at night. They have the worse records on file.

Richard J
1 month ago
5

Very clean with a lot of remodeling completed. The Staff are very pleasant and helpful. The food was good and prepared properly. All the staff have been wonderful to me. I had to return to the hospital for breathing problems and hope to be able to return to finish my PT. Well I'm back and have been here now for five days and it's an Awesome Facility. Would Highly Recommend to anyone who wants their Family in a Safe place. The Staff and I mean all of them have been Awesome. Thank you for the Great Care.

Gochito 49
1 month ago
5

Response from the owner1 month ago
Gochito, we re so pleased to read your review! Our sole objective is to make sure that our residents have all their needs taken care of without any exceptions. We will keep striving to make our facility more comfortable and pleasant for all those living at Pawtucket Falls Healthcare Center. Thank you for choosing Pawtucket Falls Healthcare Center.
don c
3 months ago
1

Jessica Jordan
4 months ago
4

Very nice staff. The rooms have been renovated and they are very nice. The care I received was great. I had back surgery and was not able to care for myself by the time I left I was confident and able. Thank you for all that helped me during my stay

Response from the owner4 months ago
Thank you for your wonderful review, Jessica! We're thrilled to hear you had a positive experience with us. Your kind words mean a lot to us. Thank you for choosing Pawtucket Falls Healthcare Center!
jonel morales
5 months ago
1

Worse place to bring someone you love!!!! Brought my mother here because she would be closer to me so I can also help her in her healing process but I made a huge mistake . Under staffed !!!!!! some are so overwhelmed they sit on desk while the ringer goes off for bathroom or room help for like 30-45 mins at times, they shut the ringer off and still make you wait . My mother at times doesn t even want to feel like she s bothering so she holds it for as long as possible . She has a broken leg and a broken shoulder at that. They have a few nurses with attitudes and walk around like they hate their job. The food is horrible , one week in and you are almost guaranteed constipation and dehydration. It feels like they don t want to deal with anyone period everyone just seems angry. They give her therapy very inconsistent, it s like they are making her take even longer than she should to recover . She went two weeks with 0 therapy. It s unbelievable!

Heather Lavallee
8 months ago
1

If I could give this place 0 stars I would. This place almost KILLED my father because of the lack of care he rec'd. The nurses and CNA's were very rude especially after I complained to the social worker of the place as well of the director of nursing. The staff made my father feel like he didn't need the help he needed after having left hip replacement surgery. He pulled a muscle in his arm while there and was told by a nurse that he was there for his hip and not his arm after he told them he needed assistance with wiping himself. My father had to put on a brief/pull up after he pulled the emergency cord for assistance with cleaning himself and was literally ignored and left there. He only saw a doctor one time while there and was told many times by the PT staff that his swollen legs are fine when obviously they were not. I asked for compression socks several times for my father to get the swelling down in his legs and was ignored by the staff. Pushing the button for assistance was a joke. It took almost 8 minutes for anyone to come and see what my father needed. Even when he told the staff he couldn't breath and needed his inhaler they still took their sweet time. On 02/11/2024 my father was rushed to the emergency room because he couldn't breath. They found they he had pneumonia and had so much fluid in him he was basically suffocating. Calling and complaining to the administration staff is useless because they will do nothing to help you. The place also smells like stale cigarettes' and urine and their elevators haven't been inspected since 2021. I wouldn't send my worst enemy here. Because of this horrific place my father is traumatized by how he was treated. You're better off taking care of your loved one at your own home before you ever send them to this hell hole

Joshua Crombie
1 year ago
1

I was here. At Pawtucket Falls. Because I had a very serious stroke August 31st of 2020 at barely 38.I am extremely poor. My mom and I chose this place, because 1. My insurance wasn't covering my Therapy at another facility in New Bedford Mass. I made it very clear, and apparent that I caught COVID-19 somewhat early in this Pandemic, and smoked Cigarettes. This facility promised that they would get me the necessary treatments for that issue.And they promised my mom, and I they would help fill my SSDI Disability out. Two unfulfilled promises. My lungs are destroyed.Yes. My stupidity for smoking cigs while having COVID-19. But for real. This place let's some CNA's do whatever they want. The Union only fights for the workers. Not the regular, long term, and short term residents. There are wonderful CNA's, and workers here at this facility. Workers like Anne-Marie, Judy, Dawn in Activities. House Keepers Ashley, April, Gloria, CNA's Nancy, Yozlin, Alpha, Kim, Jackie, Suzie, Doris. Med-Tech's Maria, Sairy, Nurse Kristina, Director of Nursing Jackie. Social Worker Michelle. I know it's hard to get people to work in the Nursing field but come on. Monitor who comes from the Nursing Agency. Stop letting some CNA's get away with bloody murder. It shouldn't be that some CNA's can say Residents who need a diaper change don't get one when they ask for one, or when they ask to go to the bathroom.No wonder why UTI's run rampant at this place. Because some CNA's are lazy, and don't there job.I have been out of this facility for almost 3 months. I get treated with respect at my Group Home.My Cellulitis on my right ankle/calf is almost healed.I do not recommend this facility at all. They need to fully change what they do here.Edit.August 1st, 2023Here is a photo of my right Leg because of this Place. It was Far Worse a Year Ago.

Spooky
1 year ago
1

Tom Champagne
1 year ago
1

I had to change my review of PawtucketFalls after several problem have occurred at this facility over the years!. My paralyzed sister-in-law was blamed for removing her feeding tube a few times and she hasn't moved in years since her stroke. Now with the State takeover

Joyce Kelly
1 year ago
5

The staff is absolutely wonderful to my Dad. I couldn't be happier.

Tammy Renaud
1 year ago
1

I wouldn't even give this facility any stars because money gets stolen food is horrible there is no communication between staff they don't even have recliners for rehab patients they even lose medication the patients will probably get more sick than getting better. I recommend no one send family or friends to this place.

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