I was surprised of how far they were willing to go to help me. It shows that the people working here really have a vocation to help people. Really thankful they exist.
About Polara Health Crisis Stabilization Unit
Polara Health Crisis Stabilization Unit is a mental health facility in Prescott Valley, Arizona. They provide short term crisis stabilization for adults in a mental health crisis. This facility provides observation chairs, as well as short term inpatient beds.
Their crisis program includes crisis assessment and supportive nursing care. You can expect to engage in brief group therapy, psychoeducation, and peer support. To help stabilize you and support a prompt discharge their medical team will help with psychiatric medication management, safety planning, and discharge planning.
Their staff can provide referrals to outpatient drug and alcohol rehab programs if needed. What I like about this facility is that everyone being treated for crisis care will learn about relapse prevention and will be helped to prepare for a future crisis. They also offer an involuntary mental health evaluation and treatment process.
Former clients say the staff does their best to accommodate patients who are in crisis mode. Other clients talk about feeling disregarded and that the treatment was not sufficient for the crisis they were in.
Latest Reviews
this place is unsafe. i was attacked by another man in the CSU and they tried to blame me for it. my brain hurts because i was wailed on and the head nurse tried to blame me for pulling down my pants which never happened. i was hate crimed and i got an ice pack, an ibuprofen, and blame for being assaulted. shame on you.
Response from the owner1 week ago
We are sorry to hear about your experience. We work to provide quality services that help guide your way to wellness. A member of our quality department will reach out to you.
I voluntarily checked in on a Friday and was told I would be able to speak to a caseworker and a doctor. It wasn t until that Sunday that I actually spoke to only a doctor and that lasted all of 5 minutes. Except for the following 5 min. Physical.I had been feeling suicidal which was why I had gone in the first place. I have a nine-year-old daughter and the doctor had told me had I attempted suicide CPS would have stepped in and my daughter would ve been taken away from me because it would ve been considered child abuse. Talk about making me feel even worse than I already had in the first place for wanting to take my life for being in so much pain. What a horrible thing to say to me. I asked if I could check myself out since I had come in voluntarily and she said absolutely not. She wasn t going to release me. I hadn t felt suicidal since Saturday. And I've never wanted to leave a place so badly in my life. She said I could refuse treatment but if I did that she would get a court order to keep me there so I wouldn't be able to leave anyway. I felt like a prisoner there and had no way out. My anxiety was through the roof.I had brought in my own medication and the nurses had screwed that up every single day that I was there. I'm glad I had paid close enough attention as so many people in there were barely coherent.You literally sat in front of a TV for 14 hours a day. There was no help and no one to talk to. No type of group therapy and you weren't even allowed outside for fresh air. Talk about making a depressed person even worse. I m not sure what they meant by a "treatment plan". But I certainly didn t get one. And to top it all off I never did speak to a case manager. I will never check myself into another hospital again. My experience at Polara Health was beyond horrible. I feel sorry for anyone who ends up in that terrible place.
was sent here when i was 18, and it was genuinely the worst week of my life. it felt like a literal prison. we weren t allowed outside at all, the windows were frosted so we couldn t even see outside, there were no group therapies or anything at all. we were confined in a single room for the entirety of our stay, maybe 400 square feet. all they do is pump you with medication with little to no resources to actually get better. all we could do was sit down and keep our eyes glued to the tv. hours felt like days, days felt like weeks, and the week i was there felt like a month. the only difference between this place and a prison is you have a tv. the only positive thing i can say about this place is you have access to the phone 24/7, but that is literally it. i wish i was being dramatic.
Rehab Score
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5.8 / 10
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Inpatient Inpatient rehab is designed primarily for persons in early recovery and those who are exiting detox programs. It's ideal for clients in crisis or at an elevated risk of relapse. Inpatient treatment centers provide housing and meals, allowing clients to focus on their recovery away from distractions and addiction triggers. Clients engage in intensive psychotherapy, and many inpatient programs feature recovery-focused life skills training and/or complementary therapies like meditation, creative arts therapy, and other holistic treatments.
Intensive Outpatient Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
12-Step Many addiction recovery centers base their treatment modalities on the 12 step program model, and those in treatment often transition to community-based programs. These programs can also be effective for clients who choose not to enter rehab. Traditionally, 12 step meetings are designed to provide intensive peer support whenever it is needed. In addition to group meetings and peer sponsorship, participants "work the steps" to achieve recovery through a systematic healing of the mind, body, and spirit.
24-Hour Clinical Care The initial phase of recovery treatment typically includes 24-hour clinical care in Arizona. This constant supervision ensures a safe detox process, which helps the individual physically stabilize from substance use. Patients will receive medications to curb withdrawal symptoms and cravings, as well as other necessary medical treatment. This period typically lasts up to a week, then the individual will receive medical clearance to begin inpatient or outpatient rehab.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
Drug rehab in Arizona is the process of treating individuals who are dependent on a particular addictive drug. Because addiction is complex, this treatment typically includes a variety of interventions that address the many physical and emotional issues involved.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Also known as CBT, cognitive behavioral therapy in Arizona is one of the most common types of psychotherapy. It offers a structured method of counseling that effectively treats substance use disorder and dual diagnosis disorders.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
Individual therapy for drug and alcohol addiction includes focused attention on the unique challenges that trigger addictive behavior. During individual therapy sessions, you have a safe space in which to discuss stressors and emotional struggles. Therapy fosters trust and open communication that helps develop personalized strategies to overcome addiction.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Staff
Tamara Player
President and CEO
Erin Kantor
Chief Clinical Operation Officer
Kara Langley
Chief Financial and Administrative Officer
Peter Fabian
Chief Technology Officer
Contact Information
(928) 445-5211 
8655 E Eastridge Dr
Prescott Valley, AZ 86314
Get Help Now - 928-362-4304
Who Answers?
Who Answers?
Fact checked and written by:
Kelly Junco, CPC, CPRC, BA, BS
Edited by:
Terri Beth Miller, PhD
