Greater Binghamton Health Center

425 Robinson street Binghamton, NY 13904
InpatientOutpatient
Greater Binghamton Health Center - Psychiatric NY 13904

About Greater Binghamton Health Center

Greater Binghamton Health Center – Psychiatric is a New York state government-run psychiatric hospital located in Binghamton, New York. The NY State Office of Mental Health oversees their operations. They offer inpatient and outpatient mental health treatment for people of all ages, and substance abuse treatment for adults. They accept Medicare, Medicaid, most private insurances, and some state funding and grant programs.

They provide round the clock inpatient care, as well as general outpatient treatment and partial hospitalization or day treatment. You’ll engage in individual, group, and family counseling. They also use proven therapies such as cognitive behavioral therapy, dialectical behavior therapy, and experiential therapies including music, art, and recreational therapy.

One of the best parts of the program is that they offer walk-in emergency services and telehealth counseling. Perspectives on the quality of care are mixed. Some former clients complain about the staff and their treatment of the clients. Others praise the care they receive and claim that the program helps those who are willing to do the work they need to get better.

Latest Reviews

Becky Conklin
2 months ago on Google
1
Continued to discuss patients private health information with other agencies even after the patient had been removed from their counseling program.
Sarah Snyder
4 months ago on Google
1
Right now trying to get ahold of them is impossible, phone keeps ringing busy and I can't get my kids meds refilled. This is a big issue.
Andrew Eldridge
7 months ago on Google
1
If what goes on here was made public, thIS place would be forced to close its doors...IF you've been following along these past nine months...you would come to the conclusion: These people cannot be trusted. I'm a patient at another NYS Hospital and they called me a "role model" patient (release me within 90 days). I come here to GBHC after And i apparently need Clozapine AND they keep me locked up eight months. Then, once outpatient, they DO NOT write up a rental agreement with me until after three(3) months, saying i owe $2400, for 3 BACK months rent!!! They do everything from illegally prescribing medications, to blatantly steal your money. I can prove it all. ThIS place has been an absolute nightmare. I have been forced to stay here since June 28. Not once did I ever feel like these people cared about me.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.4 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
12-step icon12-Step
Participants in 12 step programs maintain access to community-based peer support, which is the programs' primary treatment modality. 12 step recovery combines personal growth with paper coaching. Participants regularly attend group meetings, which are free, anonymous, open to the public, and available multiple times per day in most communities. They are also mentored by self-selected sponsors who guide them through the steps of recovery. Age and gender specific and other specialized formats are common.
partial-hospitalization iconPartial Hospitalization Program
The partial hospitalization program (PHP) level of care offers short-term, intensive rehab for individuals with acute symptoms that require focused management but don't require 24/7 care. PHP treatment provides structured programming (i.e. individual and group therapy) and allows you to return home in the evening. PHP treatment typically meets weekly for a minimum of 20 hours with the duration typically averaging 90 days. While PHP treatment cost can vary, it is often covered by most providers.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
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Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Contact Information

Phone icon (607) 724-1391
Building icon

425 Robinson street
Binghamton NY, 13904

Fact checked and written by:
Rita Milios, LCSW, SAP
Edited by:
Terri Beth Miller, PhD

Reviews of Greater Binghamton Health Center

2/5 (41 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

esma basyildirim
1 month ago
5

Becky Conklin
2 months ago
1

Continued to discuss patients private health information with other agencies even after the patient had been removed from their counseling program.

Sarah Snyder
4 months ago
1

Right now trying to get ahold of them is impossible, phone keeps ringing busy and I can't get my kids meds refilled. This is a big issue.

Andrew Eldridge
7 months ago
1

If what goes on here was made public, thIS place would be forced to close its doors...IF you've been following along these past nine months...you would come to the conclusion: These people cannot be trusted. I'm a patient at another NYS Hospital and they called me a "role model" patient (release me within 90 days). I come here to GBHC after And i apparently need Clozapine AND they keep me locked up eight months. Then, once outpatient, they DO NOT write up a rental agreement with me until after three(3) months, saying i owe $2400, for 3 BACK months rent!!! They do everything from illegally prescribing medications, to blatantly steal your money. I can prove it all. ThIS place has been an absolute nightmare. I have been forced to stay here since June 28. Not once did I ever feel like these people cared about me.

Nisha Cuddihe
1 year ago
1

My daughter was held there for two months summer of 2022! They told me my daughter was trans and that was the problem! Not long after my daughter leaves this place she comes out as not trans and didn't understand why the staff told me that! This places tries to confuse kids so don t send them here! They re also extremely mean to the parents who are trying to do their best.

Nikki Volodin
1 year ago
1

Whittney Brown
1 year ago
1

I was here when I was 14, my first hospitalization of many.. many of which I think could have been avoided if the staff here had taken the time to help me.. I was put on 11 different medications my first day there and hardly remember the first couple of weeks. I was put in a lot of unnecessary restraints and heavily heavily medicated.

Alanna Moore
1 year ago
4

I've had I think 2 or 3 therapists there, I personally didn't feel comfortable talking to the first one but the one I have now is amazing also from what I heard, one of the teachers at the "school" my cousin went to when they were thereEmotionally abused my cousin (who has autism and multiple other things.)Called him names, called out my cousin in front of the whole class to exclude and embarrassed him.From what my cousin said, the kids were very rude and got in alot of fights and the staff just sat around. Also the teacher was fired from what the staff was "aloud" to tell us

Cosmicx
1 year ago
4

Michael Cordi
2 years ago
1

They beat kids for their amusement.

Bree Rea
2 years ago
1

They have a nurse here who beat her child mercilessly, on video, and still had her employed. I've heard other bad stories as well and the staff is rarely not rude.

Max Can't Think
2 years ago
1

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