Mental Health — Southeast Iowa Regional Medical Center, West Burlington

1225 S Gear Ave
# 251
West Burlington, IA 52655

Mercy Southeast Iowa Regional Medical Center IA 52655

About Mental Health — Southeast Iowa Regional Medical Center, West Burlington

Great River Mental Health Addiction Services provides psychiatry and mental health resources in Southeast Iowa. Located in West Burlington, this medical center provides mental health professionals that can help adults deal with substance abuse, anger, depression, anxiety, eating disorders, unresolved trauma, and many other concerns.

Clinicians at Great River Mental Health Addiction Services provide treatment for mental health conditions. Staff will work together with patients and their families to manage addictions and illnesses. Treatment will be personalized for each client and may include a combination of medication management, evaluations, psychological testing, psychiatry, and counseling to address the harmful behaviors that are part of substance abuse.

In some cases, staff may refer clients to more intense treatment such as residential drug rehab.

Great River Mental Health Addiction Services accepts many insurance providers such as United Healthcare, Ambetter, BlueCross/BlueShield, Anthem, Cigna, Humana and Beacon. Please contact your insurance provider to verify coverage because out of network benefits can vary.

Latest Reviews

Tammy Lane
3 months ago on Google
1
This place is no help at all!!! They dont even deserve 1 star. Especially the lady at the front desk. Thanks for the help Great River Mental Health!
Response from the owner2 months ago
We appreciate you sharing your feedback with us. Our team has been notified of your review.
Taylor Cumpton
4 months ago on Google
5
Response from the owner2 months ago
Thank you for the positive review!
Shelbrina Limkemann
7 months ago on Google
1
These people should not be allowed to call themselves "mental health professionals". What an absolute disgrace to society. Customer service is horrible, doctors have no idea what's going on, nobody actually cares about your mental health, oh! And if you miss too many appointments even though you LITERALLY HAVE MENTAL HEATH PROBLEMS, They will do absolutely nothing to help you. ACTUALLY they will discharge you for 6 months and give you a 1 month supply of your medications! What an amazing group of individuals. I hope you all rot. You wonder why people want to kill themselves. It's because of facilities like this one that say they'll "help" you but in reality make you feel more helpless and worthless. Congrats Great River.

Location

Accepted Insurance

Mental Health — Southeast Iowa Regional Medical Center, West Burlington works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Children's Health Insurance Program (CHIP)

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Rehab aftercare programs support clients' reintegration into their home, workplace, and community following inpatient and residential treatment. They also promote long-term recovery for clients who may no longer be receiving outpatient treatment. Rehab aftercare services encompass a wide range of modalities and often include various medical, mental health, and social service programs. Case managers and care teams develop clients' customized service plans based on the client's evolving needs and recovery goals.
12-step icon12-Step
Many rehabs base their treatment models on 12 step programs, which are often considered a gold standard in addiction recovery. 12 step recovery prioritizes participants' spiritual development as a means to heal the emotional and psychological wounds that have contributed to the addiction. Participants engage in regular, peer-led group meetings, which are free, anonymous, and accessible 24 hours per day, 365 days a year in most communities. Though these programs are spiritually-grounded, religious affiliation isn't required.
heart-hands iconIntervention Services
Intervention services can help family members communicate effectively with each other and with the individual who is struggling with a substance use disorder. A professional interventionist addresses family dynamics that have worsened the situation or prevented the individual from seeking help. This expert can also help the family plan a drug intervention in Iowa. After the intervention, ongoing intervention services can help families in their own recovery, regardless of whether the individual chooses to enter treatment.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Iowa is available in many formats. A variety of inpatient and outpatient options provide programs that are tailored to individual needs, making recovery possible for everyone.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
hearing-impaired-program thumbnail image
Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Individual therapy sessions offer you a personalized approach that involves an in depth exploration of your life experiences and patterns of substance use disorder. This helps your therapist identify harmful behaviors and thoughts and helps you recognize them so you have a deeper understanding of addiction and make positive changes in your life.

Nicotine replacement therapy in Iowa is designed to prevent relapse when you quit smoking. It is a short term treatment method that minimizes withdrawal symptoms and cravings. Always take your therapy at the recommended dose, and speak to your doctor if you're unsure which type is best for your needs.

Contact Information

Phone icon (319) 768-3700
Building icon

1225 S Gear Ave
# 251
West Burlington, IA 52655

Fact checked and written by:
Mari Mendoza, BS
Edited by:
Courtney Myers, MS

Reviews of Mental Health — Southeast Iowa Regional Medical Center, West Burlington

3.1/5 (16 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.1 (16 reviews)
Tammy Lane
3 months ago
1

This place is no help at all!!! They dont even deserve 1 star. Especially the lady at the front desk. Thanks for the help Great River Mental Health!

Response from the owner3 months ago
We appreciate you sharing your feedback with us. Our team has been notified of your review.
Taylor Cumpton
4 months ago
5

Response from the owner3 months ago
Thank you for the positive review!
Shelbrina Limkemann
7 months ago
1

These people should not be allowed to call themselves "mental health professionals". What an absolute disgrace to society. Customer service is horrible, doctors have no idea what's going on, nobody actually cares about your mental health, oh! And if you miss too many appointments even though you LITERALLY HAVE MENTAL HEATH PROBLEMS, They will do absolutely nothing to help you. ACTUALLY they will discharge you for 6 months and give you a 1 month supply of your medications! What an amazing group of individuals. I hope you all rot. You wonder why people want to kill themselves. It's because of facilities like this one that say they'll "help" you but in reality make you feel more helpless and worthless. Congrats Great River.

Jamie Feeney
1 year ago
1

Sar with Michelle for over an hour.. she left for vacation and forgot everything that we went over.. so she wanted to make another appointment. NOT!

Kaci Watson
1 year ago
1

Carmen Salazar
1 year ago
5

My experience here has been , start to finish. From the front desk, to the neuropsychologist, this place has provided a wonderful team of people. They are kind and empathetic, patient and supportive. If you are having trouble with knowing when your appointments are, make sure that you are set up with their text and email notification system. It s great!! Thanks especially to, Victoria, Seth, Christina, and to the support staff, Cheyanna and my wonderful medical assistant that I can t remember the name of. Thank you!!!

Holly Williams
1 year ago
2

Not a fan of the doctors or other employees here.

Haylee Downing
2 years ago
1

Will never go here again missed one appt and see up another one called them to make sure I had the time right and they told me they canceled my appt they never called me or anything and said I can't go back all because I missed one appt so unprofessional not real Dr at all

Sherri Gram-Beaty
2 years ago
5

You won't find a better place for your mental health needs. Dr. Sanchez is the absolute best there is! I can't thank him enough for all he has done, and continues to do for me. He takes his time, really listens, and cares deeply about his patients. I have worked with a couple of the therapists. One, Rob, is no longer there, having gotten more education and moved away. He was amazing! Mike is awesome, and I am so thankful to have him on my team. He really cares, listens, and is just great! The nurses are also caring, compassionate, and really take an interest in you personally. The office staff is also the best. They work hard to see that your needs are met. As you can tell if you've read my entire review, I wouldn't go anywhere else! Thank you Great River Mental Health for ALL you do!!

Scott Underwood
2 years ago
4

Magon Van Zee
2 years ago
5

Meckenzie Mohnike-Smith
3 years ago
5

I have nothing but good things to say about this place. They re all so very friendly, kind and caring and I really feel like I m on the right track to a better life thanks to them. I recommend this place to anyone.

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