Gotham Health – Gouverneur Hospital

227 Madison Street
New York, NY 10002

Gotham Health - Gouverneur Hospital NY 10002

About Gotham Health – Gouverneur Hospital

Gotham Health – Gouverneur Hospital, located in New York City, New York is a public alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.

Specialty rehab programs at Gotham Health – Gouverneur Hospital include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Patients at Gotham Health – Gouverneur Hospital will find the residential setting creates an immersive environment promoting full engagement in recovery away from daily triggers. For recreation, patients can use the acupuncture room to support holistic recovery.

Gotham Health – Gouverneur Hospital has received accreditations from The Joint Commission.

Latest Reviews

Gabrielle Ruffino
1 month ago on Google
1
Would not recommend to anyone. If you enjoy falling through the cracks of the healthcare system this facility will ensure it.
Melody Craig
1 month ago on Google
1
This clinical environment is extremely clean and well kept. There isn't a whole lot of space for seating in either waiting area that I saw (2). There is clear signage posted and the support staff is very good and efficient/helpful. The exam rooms were also very well kept, stocked, and clean. My review is on the space and support staff only, as I have a different view of the clinician I saw and will not be returning because of my experience with her.Updating review to reflect my experience with Lisa Ma, DNP. I went in to establish Lisa as my PCP. When we were going through my medications, she told me she could only give me one refill of my Venlafaxine- as a psychiatrist had to prescribe after this and she wasn't able to refill it. I'd never had this happen before and thought it was weird, and even questioned her on it, but chalked it up to rules possibly being different in NYC, as we had just moved from out of state. She kept telling me I needed referrals for everything, despite my telling her I already had diagnoses and records from my doctors in Illinois that I brought with me. She ended up giving me 7 referrals, that were not needed at all. I will give her kudos for spending so much time with me, and actually charting all of my issues. I have many chronic illnesses as well as mental health issues, and I didn't feel rushed at all. That being said, the way she treated me after the initial conversations and my explanations regarding my illnesses and history is disgusting. I had literally just finished telling her I was in an abusive household as a child, had a boatload of trauma (especially regarding my body/weight) and that I have eating disorder tendencies and have starved myself in the past. When she got up to do my physical examination, she told me I was "grossly overweight". This was shocking, to say the least, and it really blindsided me. Then, when she lifted my shirt- she said/asked, "you've been pregnant?", to which I said no. She then commented on my having a lot of stretchmarks for not having been pregnant, I told her this was a result of my having previously been over 350lbs and I had had massive weight loss of 150 lbs in my early 20s. She then started to lecture me on how to go to the gym and what things I needed to do, as if I was ignorant. I mentioned that I had gained 40lbs back, after sudden chronic illness 6 years ago, and that I knew what to do because I had been a personal trainer. That I am consistently working out, and it's a slower going modified workout due to chronic pain and illness. If I overdo anything, it can make me bedridden for weeks, and I explained that I am still finding what the right amount of working out while maintaining a normal life looks like for me. She just looked at me and said, "You know you're too large". It's like she didn't believe that I knew my own body well enough. This was, to put it lightly, extremely triggering for me, as it is very reminiscent of abuse from my childhood home and former partners, which I definitely discussed with her. I have never been treated this way by a medical "professional", and shocked isn't even the right word. I bawled after leaving. My husband and I were so blindsided it was smothering and horrible experience with her, it was so unexpected I feel like we couldn't react.I did receive a phone call at a later date to discuss the provider's behavior- and I'm happy to have had the follow up, unfortunately I do not recall the gentleman's name with which I spoke, but he was extremely professional and empathetic. If I recall correctly, I believe he was in a position above the medical providers. I also received a letter from a person in a patient liaison type of position if I were to need further assistance. These things are very appreciated, and I'm hoping that through my initial conversation in above mentioned phone call, that no other women or patients will have to deal with such abhorrent behavior from someone that is supposed to be a trusted part of their care team. I cannot and will not recommend Lisa Ma in any way.
dez732
1 month ago on Google
1
Would not accept a patient due to young age. Typical SNF looking to maximize profit over providing quality care. Avoid.

Location

Accepted Insurance

Gotham Health – Gouverneur Hospital works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • acupuncture iconAcupuncture Room

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (844) 692-4692
Building icon

227 Madison Street
New York, NY 10002

Reviews of Gotham Health – Gouverneur Hospital

3.8/5 (297 reviews)
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Reviews

5

This place has many doctors in all the areas you could need. I often come here for family members, and I personally come here for their mental health clinic. They have helped me a lot. Their staff is top notch, always welcoming and friendly. Definitely would recommend them.

Reviewed on 11/16/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.8 (296 reviews)
Gabrielle Ruffino
1 month ago
1

Would not recommend to anyone. If you enjoy falling through the cracks of the healthcare system this facility will ensure it.

Melody Craig
1 month ago
1

This clinical environment is extremely clean and well kept. There isn't a whole lot of space for seating in either waiting area that I saw (2). There is clear signage posted and the support staff is very good and efficient/helpful. The exam rooms were also very well kept, stocked, and clean. My review is on the space and support staff only, as I have a different view of the clinician I saw and will not be returning because of my experience with her.Updating review to reflect my experience with Lisa Ma, DNP. I went in to establish Lisa as my PCP. When we were going through my medications, she told me she could only give me one refill of my Venlafaxine- as a psychiatrist had to prescribe after this and she wasn't able to refill it. I'd never had this happen before and thought it was weird, and even questioned her on it, but chalked it up to rules possibly being different in NYC, as we had just moved from out of state. She kept telling me I needed referrals for everything, despite my telling her I already had diagnoses and records from my doctors in Illinois that I brought with me. She ended up giving me 7 referrals, that were not needed at all. I will give her kudos for spending so much time with me, and actually charting all of my issues. I have many chronic illnesses as well as mental health issues, and I didn't feel rushed at all. That being said, the way she treated me after the initial conversations and my explanations regarding my illnesses and history is disgusting. I had literally just finished telling her I was in an abusive household as a child, had a boatload of trauma (especially regarding my body/weight) and that I have eating disorder tendencies and have starved myself in the past. When she got up to do my physical examination, she told me I was "grossly overweight". This was shocking, to say the least, and it really blindsided me. Then, when she lifted my shirt- she said/asked, "you've been pregnant?", to which I said no. She then commented on my having a lot of stretchmarks for not having been pregnant, I told her this was a result of my having previously been over 350lbs and I had had massive weight loss of 150 lbs in my early 20s. She then started to lecture me on how to go to the gym and what things I needed to do, as if I was ignorant. I mentioned that I had gained 40lbs back, after sudden chronic illness 6 years ago, and that I knew what to do because I had been a personal trainer. That I am consistently working out, and it's a slower going modified workout due to chronic pain and illness. If I overdo anything, it can make me bedridden for weeks, and I explained that I am still finding what the right amount of working out while maintaining a normal life looks like for me. She just looked at me and said, "You know you're too large". It's like she didn't believe that I knew my own body well enough. This was, to put it lightly, extremely triggering for me, as it is very reminiscent of abuse from my childhood home and former partners, which I definitely discussed with her. I have never been treated this way by a medical "professional", and shocked isn't even the right word. I bawled after leaving. My husband and I were so blindsided it was smothering and horrible experience with her, it was so unexpected I feel like we couldn't react.I did receive a phone call at a later date to discuss the provider's behavior- and I'm happy to have had the follow up, unfortunately I do not recall the gentleman's name with which I spoke, but he was extremely professional and empathetic. If I recall correctly, I believe he was in a position above the medical providers. I also received a letter from a person in a patient liaison type of position if I were to need further assistance. These things are very appreciated, and I'm hoping that through my initial conversation in above mentioned phone call, that no other women or patients will have to deal with such abhorrent behavior from someone that is supposed to be a trusted part of their care team. I cannot and will not recommend Lisa Ma in any way.

dez732
1 month ago
1

Would not accept a patient due to young age. Typical SNF looking to maximize profit over providing quality care. Avoid.

Greisy Montesinos
1 month ago
5

Zita CMT
2 months ago
1

Where do I begin!1. I filled out a survey at the end of the survey they asked whether you want someone to contact you with your concern I am still waiting it's been almost 3 months.2. Lab (blood work) there's a sign that reads starts or open 8:00 a.m. patient starts lining up at least an hour before 8:00. When the doors open at 8:00 AM patients have to wait another 30 to 45 minutes for the first patient to be called to draw their blood.I took it upon myself to walk to the back of the lab what I witness the staff chatting and having breakfast on business hours. I requested for a supervisor. I was told there is no supervisor.This problem is not just a one-time it's all the time they don't have no consideration that the patients come in fasting and let them wait for such a long time.3. MyChart, my husband has repeatedly requested for refills of his thyroid meds when we checked with our pharmacy no meds. Just to share with you my husband has had his thyroid removed it's important for him to have his thyroid meds.

Elizabeth Carmona
3 months ago
4

At all my appointments the nurses are friendly and so are the doctors. I am happy with your service.

3 months ago
1

I call them they just hang up and don t answer when I came to them they sent me and didn t help me in any way

Yui Lee
4 months ago
1

Mohamed Kaba
4 months ago
5

Here the patient is kingGreetings and. Thanks to all staff

Lizbeth Medina
5 months ago
5

Sheila E
5 months ago
4

Crystal Bella
6 months ago
5

The OB & Peds department are 10 out of 10 Fantastic

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