UConnectCare Behavioral Health Services

430 East Main Street Batavia, NY 14020
DetoxInpatientOutpatient
GCASA NY 14020

About UConnectCare Behavioral Health Services

UConnectCare Behavioral Health Services is a rehab center in Batavia, New York. It used to be called GCASA. This particular location is an outpatient treatment center but it has residential programs at other locations too. Whether you’re at a point in your recovery when outpatient counseling is the best fit or you need the additional structure and supervision of residential care, they’ll be able to set you up with what you need.

The bulk of UConnectCare’s outpatient treatment is counseling where you’ll work through issues that play a part in addiction along with learning more about addiction and learning skills to prevent relapse. If you have opioid addiction, this rehab has an outpatient methadone clinic, where they offer methadone to help reduce your cravings.

Clients have mentioned that this treatment center is especially good at personalizing each person’s treatment and understanding that the same things don’t work for everyone. Specifically, while they introduce you to 12 Step programs they don’t force them on you and they present plenty of alternative ways to stay sober.

I also noticed that, unlike most rehabs, this treatment center doesn’t only address drug and alcohol addiction. They can help with gambling addiction too. And they have a family treatment program to make sure that your family is also learning how to cope with your addiction and support your recovery.

Latest Reviews

jason mcafee
4 months ago on Google
1
That place is an absolute joke. They will treat you like an absolute child the charger insurance company $300 a day but give you pretty much bottom of the barrel of food they don't consider special diets for diabetics
DV8er
4 months ago on Google
5
I've NEVER been treated better. Every employee has a smile on their face when I'm there (and I go daily). It feels good to be treated like a person and respected as a client. I switched my clinic to here and it helped my recovery process significantly. My advice is if you can change clinics, then switch (run) to UConnect clinic in Batavia.
Nick
4 months ago on Google
5
Best Detox/Stabilization Facility in New York!!! I Personally Give Thanks to EVERYONE (Aside from one counselor), including the Nurses, Tech's, and My Counselor. You Ladies have A lot of Patience and give the Best Advice/Support I've ever Had. Again, my Sincerest Gratitude E V E R Y O N E . I will be checking in on everyone, Every once and awhile. Hope all is well. Take
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9.1 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
sober-living iconSober Living Homes
Sober Living Houses (SLHs), aka sober homes or halfway houses, are safe, substance-free, supportive living facilities for those recovering from substance abuse. Ideal for those who've just been through inpatient or outpatient treatment, SLHs are supervised environments with rules that support sobriety, such as curfews, shared chores, and therapeutic meetings. Residents are also often trained on life skills and coping skills to make it easier to transition into society. SLHs also provide a strong sense of community that can lead to the kind of deep and lasting connections with other sober individuals that supports a new, healthy lifestyle.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When you choose drug rehab in New York, you'll participate in a variety of treatments that are designed to help you live a drug-free lifestyle. Common methods of treatment include group, individual, and family counseling, medication management, nutrition, exercise, and management of co-occurring mental health disorders.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff & Accreditations

Staff

John Bennett

CEO

Kathleen Hodgins

Chief Clinical Officer

Kim Corcoran

HR Director

Liz Riter

Corporate Compliance Director

Leslie Pfalzer

IT & Systems Director

Shannon Ford

Communications & Development Director

Allison Parry-Gurak

Residential Director

Luke Granger

Recovery Services Director

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Phone icon (585) 343-1124
Building icon

430 East Main Street
Batavia, NY 14020

Fact checked and written by:
Nikki Wisher, BA
Edited by:
Peter Lee, PhD

Reviews of UConnectCare Behavioral Health Services

4.1/5 (20 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

4.1 (20 reviews)
jason mcafee
4 months ago
1

That place is an absolute joke. They will treat you like an absolute child the charger insurance company $300 a day but give you pretty much bottom of the barrel of food they don't consider special diets for diabetics

DV8er
4 months ago
5

I've NEVER been treated better. Every employee has a smile on their face when I'm there (and I go daily). It feels good to be treated like a person and respected as a client. I switched my clinic to here and it helped my recovery process significantly. My advice is if you can change clinics, then switch (run) to UConnect clinic in Batavia.

Nick
4 months ago
5

Best Detox/Stabilization Facility in New York!!! I Personally Give Thanks to EVERYONE (Aside from one counselor), including the Nurses, Tech's, and My Counselor. You Ladies have A lot of Patience and give the Best Advice/Support I've ever Had. Again, my Sincerest Gratitude E V E R Y O N E . I will be checking in on everyone, Every once and awhile. Hope all is well. Take

Matt Isham
1 year ago
4

Chanell McClerkin
1 year ago
3

Staff are exceptionally nice and professional in my experience. However... Was mandated by DSS to get drug tested and an assessment. Because I smoke weed almost every day even though it doesn't impact my life or ability to function and or work they mandated me to 6 group sessions. Utter crock of sxhit to me. I feel like I'm treated like someone who uses hard drugs. It's literally just weed. Definitely was not happy with whoever is behind making this decision. Probably a boomer

Shaun Porter
1 year ago
5

I love GCASA very safe atmosphere and great staff!!!

Joseph Martino
1 year ago
5

Cara Riedman
1 year ago
1

This place is set up to be solely a paper trail to prove to the court and probation system that the person in need is getting "counseling". But in reality, all it is is an insurance grab. The patient gets 5 minutes of "counseling" at each visit, but yet they charge the insurance carrier for a full session if counseling. When talking to staff about concerns, they have no therapeutic communication skills and aren't willing to take your concerns seriously. Staff is rude and defensive when approaching concerns about the therapy you are receiving. If you can afford to go elsewhere to get real help with substance and alcohol abuse, I would highly recommend getting it at a place that truly wants to help. You won't find it here.

Cheryl Martinez
3 years ago
5

Thia place is simply amazing and has changed my life! I have been battling addiction for many years now and nothing that I have tried has worked except for GCASA and the methadone clinic. The staff is very caring and will help you walk down the path to recovery. They are simply life savers here. If you truly want to get sober this is the place to do it. I have been clean a year November 29th and I'm telling you everyother place I have went to and all the other meds I have tried did not work and I didn't last but a couple months and I was back out there but not this time. I am so happy these days to be sober and it is all because of GCASA and the staff there. Thank you GCASA ans staff I owe you my life!

A. Travis
3 years ago
5

The staff from the front door to the back door are very caring and personable

Lindsay Draper-Turner
3 years ago
5

Aria Webster
3 years ago
5

The clinic in the back has been nothing short of a life changer. If you are ready to change and make the changes needed then this place has all the support you could need. Medical staff is up to date on addiction treatment and they don t shove the AA/NA down your throat. I am a great father/son/brother/husband because of the support I ve gotten from this place from the last 8 years. Majority of those years I walked down the wrong path, but in the last two since daughter was born everything has fallen into place. If you do what you are supposed to do you will do amazing here. If you don t do what your supposed to they will hold you accountable. This place has been a godsend for people of this area who had no other options and hope it only grows from here.

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