Gaudenzia West Chester House

1030 South Concord Road
Building 2
West Chester, PA 19382

About Gaudenzia West Chester House

Gaudenzia - Kindred House is located in West Chester, Pennsylvania. Gaudenzia - Kindred House offers a continuum of care to adults dealing with substance abuse and mental health disorders. They provide inpatient treatment and therapeutic communities.

The residential program provides individuals an opportunity to live on site and remove themselves from their home environment in order to focus on recovery. Individual counseling, group counseling, trauma-informed treatment services, gender responsive care, and culturally appropriate services are provided. Individuals focus on the root cause of their challenges, while they learn new skills in order to effectively create a solid foundation for ongoing recovery.

Upon completion of the residential program, individuals may choose to step down into an aftercare phase of recovery that includes outpatient services. Most frequently, individuals continue with counseling services. They may also choose to participate in alumni groups, community based support groups, and peer support groups.

Gaudenzia – Kindred House accepts most insurance plans, including Amerigroup, Anthem, Beacon, Magellan, and United Healthcare. Out of network benefits may vary, so it is important to verify coverage with your provider prior to starting treatment.

Latest Reviews

Owen Prickett
3 months ago on Google
1
I don't know why it's taken me so long to review this place but here we go.This place is a trap. They bring people in and take advantage of them. If you are there for some legal reason than they will do everything they can to keep you as long as possible. It's supposed to be a 30-90 day program but there were people there for 4 or 5 months when I was there. They all had similar stories and said if they complained than the director or the counselors would threaten to change the dates in the computer to keep them there longer.The patients are responsible for everything housekeeping except for lunch and dinner. The pots and pans, trash, prep for the meals, cleaning the entirety of the building inside and out, running the meetings, etc. They spend as little money as possible to maximize profits and it's incredibly obvious. The bedding was disgusting and I complained because my super thin comforter had a massive hole in it. They did nothing to remedy the situation. The only food we get is what they could get for free through donations and typically the staff would pick through it first and take all the good stuff and load up their cars, leaving us with half rotten fruit.It had a very survival of the fittest vibe in there, much like jail. The cook was actually pretty decent and made some decent lunches and dinners so I can't say it was all bad.If you are finding a place to check yourself into on your own free will do NOT go here. In fact, only go here if you have absolutely no other options. The way they tell people 30 days and then string them along in that hell hole using threats of forgery to ruin their life just for some extra dollars is honestly legitimately evil. I left there with no more physical habit but I may have been more depressed than before I started.
Response from the owner2 months ago
Dear Mr. Prickett-- First, thank you for your feedback. We are disappointed to hear that your experience did not meet your expectations. West Chester House's priority is providing top quality client care in a nurturing and empowering environment through evidenced-based treatment provided by compassionate staff. If you are willing, please email us at publicrelations@gaudenzia.org so we can better understand your experience and address the concerns shared.
All Glory to GOD
3 months ago on Google
1
I take passengers from there as an Uber driver and I hear that it's a house of horrors. I also sensed immediately that the coordinator who arranged the ride was a mean individual. This House needs an auditing and house-CLEANING.
Response from the owner2 months ago
Thank you for your feedback. Gaudenzia is committed to providing a safe, clean, and nurturing environment which provides evidence-based care for our clients, and are disappointed to hear that isn't your impression when driving to our facility. If you are willing, could you please email us at PublicRelations@gaudenzia.org as we would like to understand more so we can address your concerns.
Sakeenah Hicks
8 months ago on Google
1
This place is horrible they don't focus on your recovery they make u want to go get high plz don't come here

Location

Accepted Insurance

Gaudenzia West Chester House works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Inpatient rehab provides clients with an opportunity to focus solely on their sobriety away from the stressors of the home and workplace. Clients receive housing, food, and intensive clinical supervision. They also typically engage in multiple addiction counseling sessions each week, including daily individual, group, and/or family sessions. Most programs also prioritize recovery-focused life skills training, including courses in relapse prevention. Many facilities offer evidence-based holistic therapies, such as yoga and meditation.
aftercare iconAftercare Support
Clients receiving services from a rehab aftercare program are usually stable and in the maintenance phase of recovery, having completed detox and/or intensive inpatient treatment. Rehab aftercare services can vary widely based on clients' individual and evolving needs, but often include peer coaching, relapse prevention support, 12 step program induction, and medical, mental health, and social service referrals. Individual care plans are typically developed by the client in partnership with their case manager and care team.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
sober-living iconSober Living Homes
Sober Living Houses (SLHs), aka sober homes or halfway houses, are safe, substance-free, supportive living facilities for those recovering from substance abuse. Ideal for those who've just been through inpatient or outpatient treatment, SLHs are supervised environments with rules that support sobriety, such as curfews, shared chores, and therapeutic meetings. Residents are also often trained on life skills and coping skills to make it easier to transition into society. SLHs also provide a strong sense of community that can lead to the kind of deep and lasting connections with other sober individuals that supports a new, healthy lifestyle.
24-hour icon24-Hour Clinical Care
At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Pennsylvania is devoted to the treatment of addiction. Levels of care, treatment methods, and settings differ, but the aim of each program is to end drug dependency and empower participants to achieve long-term recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
child-program thumbnail image
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
hearing-impaired-program thumbnail image
Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive behavioral therapy (CBT) in Pennsylvania can be helpful to individuals who are experiencing substance use disorder and various mental health conditions. It helps you identify damaging thought and behavior patterns and replace them with healthy ones.

Dialectical behavior therapy in Pennsylvania is an evidence based technique that involves group therapy, individual therapy, and phone coaching. Group sessions focus on learning behavioral skills. Individual therapy gives you the opportunity to apply what you're learning to your personal situations. Phone coaching allows you to call your therapist during the week for help with challenging situations.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Significant family members are welcome to participate in the Family Program. A family orientation session is scheduled shortly after admission. Any family member wishing to have visitation with the resident is required to attend the Family Program which meets every week.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Amenities

  • basketball iconBasketball Court
  • weight iconGym
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms
  • hiking iconHiking

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

The National Association of Addiction Treatment Providers (NAATP) is a professional association that represents organizations in the field of addiction services. Founded in 1978, NAATP's mission is to advance addiction services and ensure that high-quality addiction treatment is available and accessible.

NAATP Member: Yes

Contact Information

Phone icon (215) 849-7200
Building icon

1030 South Concord Road
Building 2
West Chester, PA 19382

Fact checked and written by:
Michelle Tavares, MSN, RN
Edited by:
Kerry Nenn, BSW

Reviews of Gaudenzia West Chester House

2.4/5 (25 reviews)
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Reviews

5

I never knew how much it helped me until I got home... the philosophy stuck in my head. The people the staff the community everything is stuck in my head.im going to meetings I'm looking for a home group a sponsor,the whole 9.lol...I even convinced my bug big sister into com ... Read More

Reviewed on 10/24/2019
3.5

Kindred House helped me get my act together. I’m grateful for the staff and my sisters in the program that helped me.

Reviewed on 4/17/2019
3

It was hard but I need to get myself together and kindred House helped me change my life. I’m grateful

Reviewed on 4/17/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.3 (20 reviews)
Owen Prickett
3 months ago
1

I don't know why it's taken me so long to review this place but here we go.This place is a trap. They bring people in and take advantage of them. If you are there for some legal reason than they will do everything they can to keep you as long as possible. It's supposed to be a 30-90 day program but there were people there for 4 or 5 months when I was there. They all had similar stories and said if they complained than the director or the counselors would threaten to change the dates in the computer to keep them there longer.The patients are responsible for everything housekeeping except for lunch and dinner. The pots and pans, trash, prep for the meals, cleaning the entirety of the building inside and out, running the meetings, etc. They spend as little money as possible to maximize profits and it's incredibly obvious. The bedding was disgusting and I complained because my super thin comforter had a massive hole in it. They did nothing to remedy the situation. The only food we get is what they could get for free through donations and typically the staff would pick through it first and take all the good stuff and load up their cars, leaving us with half rotten fruit.It had a very survival of the fittest vibe in there, much like jail. The cook was actually pretty decent and made some decent lunches and dinners so I can't say it was all bad.If you are finding a place to check yourself into on your own free will do NOT go here. In fact, only go here if you have absolutely no other options. The way they tell people 30 days and then string them along in that hell hole using threats of forgery to ruin their life just for some extra dollars is honestly legitimately evil. I left there with no more physical habit but I may have been more depressed than before I started.

Response from the owner3 months ago
Dear Mr. Prickett-- First, thank you for your feedback. We are disappointed to hear that your experience did not meet your expectations. West Chester House's priority is providing top quality client care in a nurturing and empowering environment through evidenced-based treatment provided by compassionate staff. If you are willing, please email us at publicrelations@gaudenzia.org so we can better understand your experience and address the concerns shared.
All Glory to GOD
3 months ago
1

I take passengers from there as an Uber driver and I hear that it's a house of horrors. I also sensed immediately that the coordinator who arranged the ride was a mean individual. This House needs an auditing and house-CLEANING.

Response from the owner3 months ago
Thank you for your feedback. Gaudenzia is committed to providing a safe, clean, and nurturing environment which provides evidence-based care for our clients, and are disappointed to hear that isn't your impression when driving to our facility. If you are willing, could you please email us at PublicRelations@gaudenzia.org as we would like to understand more so we can address your concerns.
Sakeenah Hicks
8 months ago
1

This place is horrible they don't focus on your recovery they make u want to go get high plz don't come here

Josena Goodman
11 months ago
4

Lisa L
2 years ago
2

There are barely any counselors. Your daily meetings are led by another patient. Which is an obvious disaster.Men and women are not allowed to speak like it's the 1940s.Getting in to see the doctor is like waiting in line for the first ever iPhone.The staff are heartless psychos who truly seem to thrive on suffering.It's clean. The location is nice. Food isn't terrible.

Cheeda Suz
5 years ago
5

Flicker Of Faith SBox Sessions
5 years ago
1

My fiance hung himself in this rehab. They had no idea . Kept no eye on him like they SHOULD have

Ruth Jones
5 years ago
1

Carol A McDonald
5 years ago
1

My loved one told me the place was filthy, holes in the mattress he s supposed to sleep on. You re not allowed to visit for over a week when they first get there. I can kinda understand that. But the status of the facility? They should be shut down.

Carley Kulp
5 years ago
5

I loved this place yes it was hard and yes I had it out with alot of staff but if it wasn't for this program i would not be alive today and I would not have 4 years clean I loved how hard they were on me that's what I needed they don't hold your hand they push you hard and that push is what it took me to stay clean so I would recommend this place

Patricia Blew
6 years ago
1

DO NOT SEND YOUR LOVED ONES HERE. THIS PLACE SHOULD BE SHUT DOWN This is the absolute WORST facility my loved one had ever been in. I have visit in many places, including jail and never felt so intimidated or unwelcomed by a councilor. The councilor set up a therapy session after driving over an hour to get there she denied the session. My loved ones intake paperwork was not done for over a month after being there. Staff is physically and verbally abusive to residents and thier children. Residence are denied thier rights to visits and phone calls home. There is one therapist for the entire house who treats them worse than they would be treated in prison. No human compassion!!!

john walsh
6 years ago
4

I'd like to thank jim one of the techs there.. He was such a good help with everything and a special thanks to Samai.he is a great counselor..me and him gad so much in common , he made my stay there that much better thanks guys and keep up the good work

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