Gateway Behavioral Health Services

108 West 8th Street Extension
Rincon, GA 31326

Gateway Behavioral Health Services GA 31326

About Gateway Behavioral Health Services

Gateway Behavioral Health Services in Rincon, Georgia. They offer addiction disease services to children, adolescents, and adults who need help with recovering from substance abuse. This center provides community treatment and is known to help those with co-occurring conditions. So, if you’re looking for a center that can help with mental health conditions and drug and alcohol addiction, this might be one worth considering.

Many found the center helpful in coordinating with primary care providers. At this rehab, you can simultaneously receive treatment and assistance from your primary caregiver to ensure comprehensive treatment. You should also expect individual, group, and family counseling to be a part of your treatment, as therapy is proven to help individuals secure long-term sobriety.

Yet, what many like the most about Gateway Behavioral Health Services is its peer support program. This program is dedicated to helping you achieve specific recovery goals among peers who are navigating similar struggles. This peer program also provides relapse prevention planning, which is a boon to those who need help planning life after addiction.

Latest Reviews

Alchemic Healer
1 year ago on Google
1
Extremely bad situation at this place. Absolutely ridiculous mess. They refused to allow me to speak to management about my interaction with a counselor that became aggressive. This occured after refusing to sign paperwork where the counselor wrongly quoted my words. Instead of clarifying the situation calmly, he became agitated then aggressive and rather hostile during the moments.He told me to leave the building immediately upon my notice that a mistake had been made. Then blocked my path while attempting to understand a building layout that I had only previously learned. He stood at guard while I asked "how do I even leave?" I was lost in the hall...and he pointed, wordless with a cold, harsh stare.(I came here to address PTSD & possible autism concerns & I got treated like a dog. I was back into a panic honestly and I am very seriously considering filing a legal complaint against this establishment and employee.)I attempted to speak to the front desk attendant. Where she, also refused to allow me to speak with any management regarding this situation.This place is geared for probation clients and offers services for clients like myself that cannot afford treatment that we aim to achieve.Instead, I was treated aggressively. There has been zero follow-up with the complaint I filed. This happened yesterday morning during a first visit assessment.
Betty Jones
1 year ago on Google
5
Marena White-Hogg
1 year ago on Google
5
Do not come here if you have probationer/DFCS evaluations to get done. When you call to set up your walk-in appt, the staff does not tell you that your case worker/PO needs to sign a request form & they will not see you if you don t have it signed. Made my process longer by three weeks & was stressful.This not only happened to me, but to two other people on separate days. I had to come in the first time- was told to do a walk in assessment & was faced with this issue.I have yet to see the professional I was sent here to see, so this review is based on just the initiating processes alone- which are terrible & waste people s time.ETA: The staff themselves in the physical building are all doing their best with what they can. Obviously the state of communications is a result of lack of support from the State & local government. I really enjoyed my time with the staff I interacted with & I wish the best for those who work here.

Location

Accepted Insurance

Gateway Behavioral Health Services works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.
outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact Information

Phone icon (912) 826-7469
Building icon

108 West 8th Street Extension
Rincon, GA 31326

Fact checked and written by:
Jason Collins
Edited by:
Nikki Seay

Reviews of Gateway Behavioral Health Services

2.7/5 (19 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.7 (19 reviews)
Alchemic Healer
1 year ago
1

Extremely bad situation at this place. Absolutely ridiculous mess. They refused to allow me to speak to management about my interaction with a counselor that became aggressive. This occured after refusing to sign paperwork where the counselor wrongly quoted my words. Instead of clarifying the situation calmly, he became agitated then aggressive and rather hostile during the moments.He told me to leave the building immediately upon my notice that a mistake had been made. Then blocked my path while attempting to understand a building layout that I had only previously learned. He stood at guard while I asked "how do I even leave?" I was lost in the hall...and he pointed, wordless with a cold, harsh stare.(I came here to address PTSD & possible autism concerns & I got treated like a dog. I was back into a panic honestly and I am very seriously considering filing a legal complaint against this establishment and employee.)I attempted to speak to the front desk attendant. Where she, also refused to allow me to speak with any management regarding this situation.This place is geared for probation clients and offers services for clients like myself that cannot afford treatment that we aim to achieve.Instead, I was treated aggressively. There has been zero follow-up with the complaint I filed. This happened yesterday morning during a first visit assessment.

Betty Jones
1 year ago
5

Marena White-Hogg
1 year ago
5

Do not come here if you have probationer/DFCS evaluations to get done. When you call to set up your walk-in appt, the staff does not tell you that your case worker/PO needs to sign a request form & they will not see you if you don t have it signed. Made my process longer by three weeks & was stressful.This not only happened to me, but to two other people on separate days. I had to come in the first time- was told to do a walk in assessment & was faced with this issue.I have yet to see the professional I was sent here to see, so this review is based on just the initiating processes alone- which are terrible & waste people s time.ETA: The staff themselves in the physical building are all doing their best with what they can. Obviously the state of communications is a result of lack of support from the State & local government. I really enjoyed my time with the staff I interacted with & I wish the best for those who work here.

Barbara Vinyard
1 year ago
1

I spoke to the "supervisor" here today who wouldn't answer my questions about what forms of ID are accepted because I was not the one in need of services. They refused my friend services because she is awaiting an ID, after saying they would be willing to accept notarized proof of address. I still don't know which is true.They said we could call the Crisis line if she was truly in Crisis. The supervisor even asked me DIRECTLY if I was the "friend" I was talking about.Never in my life have I been so condescended by a woman who is supposedly in mental Healthcare. I live in Texas, my friend is new to Georgia and it seemed like this lady had it in her head that because I was angry, clearly I was the one who was struggling.No. I'm angry because you gave me conflicting information and are bad at your job.This is why people commit suicide. Our options are the state hospital, being ignored by the county we LIVE in and can show proof of address for, or nothing.This is why people keep dying. I cannot believe the woman I spoke to is supposedly in charge of a place that is meant to help people who are in need of help and in Crisis. She is definitely in the wrong field.

Chasidy Smith
2 years ago
5

Melinda Moore
2 years ago
5

Kristy Smith
2 years ago
5

Love taking my kids to this place Ashley is the sweetest person on earth always doing for others and my kids are doing great

Frances
2 years ago
5

I have been coming here for about 2 years and Ashley is always super sweet. They have always been professional and they have automated calls to remind you of your upcoming appointments. I'm very sad to see such bad reviews on here. I guess the only people that bother with a review is the people who have bad experiences. They have helped me so much!

moontalker moontalker
2 years ago
1

I JUST GOT OFF THE PHONE. THE WOMAN TAKING MY INFO. AND GIVING ME INFO. WAS EXTREMELY PROFESSIONAL. HOWEVER AFTER READING THESE REVIEWS,, I HAVE CHANGED MY MIND... . .

Tyanna Hatton (DeniseGmail)
2 years ago
1

We got discharged because they kept setting too many appointments each WEEK which was too much. But get penalized when late. The lady upfront only gave me one card and then when it was time for the appointment, they would tell me I had a nursing assessment that I was not aware of So I ended up with a DNR or whatever its called. LIKE LAST TIME. The lady at the front desk keeps telling me she gave me information that she didn't. She even wrote the wrong date on my card one time and the lady in the back corrected it and told me that they are not that good upfront. We left and found a different doctor.. My daughter had to go to a crisis center and she was outpatient they referred us back to them and the same thing started happening we had an appointment last month we were late a few minutes but were penalized then she gave me a card for an appointment today I depend on my parents for transportation so my parents have to go to Hinesville Georgia and I called At 11 no 1 answered I called at 12 no answer and VM full so I waited till 1 to reschedule the appointment. The lady at the front desk said I will be penalized because I was supposed to have called within 24 hours but I just found out that my parents had to be together because my mom had to drive my dad after his surgery. THEN She also added that I had an appointment on the 30th for a nursing assessment but I only had a card for today but she says she gave me a piece of paper and I told her that it would have been wiser to give me 2 cards So that I can go ahead and mark my calendar. I was not paying attention to the paper if I even got one I don't even remember getting a paper but anyway, because you put the appointment on the card .. but not the other one, but she said she can see in her system when she informed me but never DID

Monica DuPont
2 years ago
1

April Collins
3 years ago
1

The doctor they have this month is incredibly ignorant. I didn't realize my maintenance meds were almost out, so I called and told the the situation. I only needed 4 days worth of meds to last until my next appointment. (That was my fault and I should've counted my pills.) Chelsea at the front desk was polite and sent 3 alerts to the Dr. On day 2, the Dr said she was too busy and never got back to me. On day 3 after no reply, Chelsea called the dr with no answer. I know for a fact the Dr was sent more alerts than just mine, but was too busy to take care of any of them. Now this is day 4 and I am out of meds and I still have 3 days until my appointment. If something isn't done by today, I will be making whatever phone calls that need to be made to report this so called Dr.

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