Frontier Health – Willow Ridge

900 Buffalo Street
Johnson City TN, 37604

Frontier Health Willow Ridge TN 37605

About Frontier Health – Willow Ridge

Frontier Health - Willow Ridge is a residential rehab in Johnson City, Tennessee, that’s part of the Frontier Health network. They serve adult women ages 18 and older who have drug and alcohol addiction and those who have co-occurring mental health conditions.

What’s cool about this rehab is that it’s relatively small with just 19 beds. This way they can give you the personalized and attentive care you need to work through the early stages of recovery and reach a point of stability and growth in your sobriety. They take a multidisciplinary approach that uses a variety of evidence based practices for addiction treatment. Translation: they’ll get you the care you need regardless of what factors are complicating your addiction. They understand that no two addictions are the same, so they treat every client as an individual.

Frontier Health actually has many different facilities in Northeast Tennessee and Southwest Virginia with different specialties and levels of care. This is great because they can connect you to other services for different times in your recovery journey, like detox care or outpatient therapy, after your residential program. They also have programs for other issues that are often intertwined with drug and alcohol addiction, like domestic violence and mental health issues.

This treatment center has excellent feedback from clients. This is actually not common because people encounter rehabs at such a challenging time in their lives and not everyone has a positive experience. So it’s not often that I see a rehab with such high respect across the board. Willow Ridge, though, is beloved by the women who have gotten treatment here. They say that the therapists are very dedicated to their clients’ growth and success and that the facility is a welcoming and safe place. In fact, numerous clients credit this rehab with saving their lives.

Latest Reviews

Alisha Ayers
1 month ago on Google
5
Great place!
Greyson
3 months ago on Google
5
I wanna say that the tecs and therapists are wonderful, the director Jenny is amazing. She interacts with the patients and does groups. She makes everyone feel included and I really admire the work she's doing.
Whitney Frazier
7 months ago on Google
5
Great staff! Great place! They're saving lives!!!

Location

Accepted Insurance

Frontier Health – Willow Ridge works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

medically-assisted-detox iconMedically Assisted Detox
9-bed Detoxification services ASAM Level III.7D and III.2D for opioid, alcohol, benzodiazepine and other related substances to men and women. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).
24-hour icon24-Hour Clinical Care
At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
heart-hands iconIntervention Services
The goal of a drug intervention in Tennessee is to encourage a person with a substance use disorder to enter treatment. The process also educates family members about addiction, enabling behaviors, and treatment options. The involvement of intervention services can help with this education and provide guidance for the intervention itself and follow-up care. The professional interventionist will work with the entire family to encourage the best outcomes possible from the intervention.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When your day-to-day life is taken over by drug use, this is known as substance use disorder. If you abruptly stop using your drug of choice, you experience withdrawal symptoms. To overcome this cycle, professional drug rehab in Tennessee is usually needed.

Every individual who enters treatment receives an evaluation for both substance abuse and a co-occurring mental illness. Individuals who have both conditions, receive specialized goals that deal with and focus on putting both diagnosis into a recovery mode during treatment.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Typical cognitive behavioral therapy in Tennessee involves recognizing negative thinking and learning techniques to change that thinking and create new, positive behaviors. Strategies may include SMART goals, journaling, and situation exposure.

Counseling in Tennessee that takes a dialectical behavior therapy approach can last from six to 12 months. During that time, you'll develop skills in the areas of distress tolerance, mindfulness, emotional regulation, and interpersonal effectiveness.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Tennessee

Contact Information

Phone icon (423) 461-7750
Building icon

900 Buffalo Street
Johnson City TN, 37604

Fact checked and written by:
Nikki Wisher, BA
Edited by:
Kerry Nenn, BSW

Reviews of Frontier Health – Willow Ridge

4.71/5 (41 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
39
4
0
3
0
2
1
1
2

Reviews

5

The program is very good and complete and shows how experienced they are but the best thing about Frontier is the people who work at the facility. They are the most caring and compassionate in the world.

Reviewed on 1/7/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

4.7 (40 reviews)
Alisha Ayers
1 month ago
5

Great place!

Greyson
3 months ago
5

I wanna say that the tecs and therapists are wonderful, the director Jenny is amazing. She interacts with the patients and does groups. She makes everyone feel included and I really admire the work she's doing.

Whitney Frazier
7 months ago
5

Great staff! Great place! They're saving lives!!!

Keela Barton
7 months ago
5

Absolutely love this place and the ladies that work here! I wouldn't be who I am today or where I am in my sobriety if it wasn't for them

Alessandra Romano
8 months ago
1

Staff is extremely unprofessional and petty. We signed our newly 18-year-old adopted daughter into turning point and advised that she continue treatment at willow. The staff allowed her to maintain her pattern of remaining in the victim role, even after we warned of this pattern at intake. Program director Jenny interjected a call between my husband and daughter, claiming he was bullying her and just talking over us. They are clearly not looking out for her best interests, just seemingly influencing her to leave a loving home to stay in an adult halfway house, which is a clear and obvious safety risk. She is still in high school and at the maturity level of a 14-15 year old. Strongly recommended that you avoid this place.

Amara Morgan
9 months ago
5

I absolutely would not be where I am today had it not been for the foundation Willow helped me to begin building. I came in broken, hopeless, lost and completely exhausted from the life I had been living for too long. This program and the women who work there welcomed me with open arms and genuine love. I had no idea what was about to happen in my life. I just knew I needed a different way to live before I died. For 28 days, I was loved unconditionally. I was given unwavering support. I was given the basic tools I needed to be able to continue my recovery journey. I completed the program 01.18.23! I have 13.5 months sober and the most amazing life I've ever had! It all began here!

Lacey Shalea
9 months ago
5

Deciding to go here changed my life completely! I didn't think Recovery was possible, but the ladies here gave me hope. They actually care about you!! 2years sober now and I still go into this treatment center; only now I share my experience,strength and hope with the girls that are trying to do the same.If you are struggling w Addiction please please give this place a chance! Thank you Willow ladies!

Tabitha Edwards
9 months ago
5

I went through treatment at Willow Ridge multiple times. Through my treatment experience, the leadership changed several times. In spite of the changes, I was always treated with kindness and respect. The staff consistently supported me and pushed me toward a pathway in recovery. Though it took me several try s to be willing to do what was necessary for my own recovery, Willow Ridge staff and leadership always provided me with the best care and support each visit. If you re a woman struggling with alcohol and/or drug abuse and want to heal, Willow Ridge is a wonderful place to start your journey. I am forever grateful that my journey began there!

Kimberlie Collins
9 months ago
5

Recovery is a journey I never thought I could enter,let alone be successful at. Willow ridge helped me start my journey. I'm forever grateful to Willow &all of genuinely great women there! Each one of them loved me right where I was at, I was hopeless and broken before I come into treatment,& this facility helped me too see I am worthy! I am a grateful recovering addict with 7 months of sobriety! #WeDoRecover

amanda cole
9 months ago
5

Willow is definitely my second home! Even after countless relapses I still wanted to pick myself up and to keep trying and they gave me chance after chance after chance. They do this because they love people like me! I remember laying in bed at the very last facility I went to thinking I wish I was at willow instead of here Every single employee there wanted best for me, they never gave up on me, and they loved me whole heartedly! I definitely recommend!

sheila ROSE
9 months ago
5

If it wasn't for Willow I would have never found a way out of my insanity and addiction I was living. All the staff, therapists and director were caring, very supportive and always there when you needed them. I am grateful I found them they saved my life.

Rita York
9 months ago
2

I loved this place I m almost 2 years sober

Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconWho Answers?
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Frontier Health – Willow Ridge

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Bradford Health Services
Germantown, TN (901) 755-8111

Bradford Health Services

Bradford Health Services - Cordes Circle provides outpatient and intensive o... read more.
The Salvation Army Adult Rehabilitation Center – Memphis
Memphis, TN (901) 531-1750

The Salvation Army Adult Rehabilitation Center – Memphis

The Salvation Army - Adult Rehabilitation Center (ARC) is located in Memphis... read more.
Cumberland Heights
Jackson, TN (615) 356-2700

Cumberland Heights

Cumberland Heights is a 12-step based outpatient alcohol & drug rehab progra... read more.
Get Help Today Phone icon 800-823-7153
Question iconWho Answers?