Frontier Health – Holston Counseling Center

Kingsport, Tennessee

1570 Waverly Road
Kingsport, TN 37664

(423) 224-1300
3.81 (67 reviews)

About Frontier Health – Holston Counseling Center

Frontier Health - Holston Counseling Center is a provider of behavioral health services in Kingsport, Tennessee. At this center, staff members can provide treatment for mental health, substance use and co-occurring disorders. Their services are available to adults, adolescents and children. In addition to these treatment services, a case manager is available to help clients access home based and community based resources that can support a client’s treatment goals. Other departments that are at this facility are the Bridging the Gap/Older Adults Project and the Mother Child Connection. Clients also have access to court services and crisis services.

Holston Counseling Center treats patients through outpatient services. Clients will typically have to meet at the center multiple times a week to participate in individual therapy sessions and group counseling. In group counseling, patients may learn about related topics such as relapse prevention and gain insight and support from their peers. In individual therapy, counselors will help clients through therapeutic approaches such as cognitive behavioral therapy and motivational therapy. These approaches can help patients better understand the cause of their addiction, increase their motivation to change and develop coping skills to avoid using substances.

One of the things I like most about Holston Counseling Center is its specialized departments for older adults and for mothers and children. The Bridging the Gap/Older Adults Project focuses on the mental health needs of older adults, providing education on substance use and mental health issues. Older adults will receive psychiatric consultation and case management services. The Mother Child Connection program provides recovery oriented services tailored to women 18 years or older who are pregnant and have dependent children. The program provides relapse education, therapy and follow up services.

Dollar icon Payment Options

  • shield-cross iconPrivate insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • sliding-scale-payment iconSliding scale payment assistance
  • medicare iconMedicare
  • military iconMilitary insurance
  • medicaid iconMedicaid

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

aftercare iconAftercare

Clients receiving support in a rehab aftercare program typically have abstained from drugs or alcohol for a period of weeks or months and have completed high-level (often inpatient) treatment. Drug rehab aftercare is designed to support clients in maintaining their sobriety as they re-engage with their ordinary lives at home, in the workplace, and in the community. Services are highly individualized and evolve with clients' changing needs, but generally include peer coaching and relapse prevention.

12-step icon12-Step

When enrolld in an addiction recovery program that's based on the 12 step model, clients are able to cultivate recovery-focused life skills emphasizing spiritual, mental, and emotional healing. Participants receive intensive peer support in 12 step meetings, which are anonymous, free, open to the public, and available day and night in most communities. Self-selected sponsors guide sponsees through the recovery journey, cultivating self-awareness, forgiveness, acceptance, and accountability. Though these programs are rooted in spiritual principles, participants aren't required to be religiously affiliated.

sober-living iconSober Living Homes

A sober living home in Tennessee, also known as a halfway house, refers to a group residence for men or women who are recovering from addiction. These are usually privately owned homes or houses owned by a nonprofit or business. Most are located in quiet residential areas. Residents have their own rooms or share a room with one roommate, and they share common areas. Each resident pays rent and helps with household maintenance.

heart-hands iconIntervention Services

The goal of a drug intervention in Tennessee is to encourage a person with a substance use disorder to enter treatment. The process also educates family members about addiction, enabling behaviors, and treatment options. The involvement of intervention services can help with this education and provide guidance for the intervention itself and follow-up care. The professional interventionist will work with the entire family to encourage the best outcomes possible from the intervention.

medically-assisted-detox iconMedically Assisted Detox

To keep you safe and comfortable during the detoxification process, a medically assisted detox provides you with a team of medical professionals who can provide the necessary medications to treat any potential withdrawal symptoms. Suddenly stopping chronic abuse of substances like alcohol, benzodiazepines, or opioids can have uncomfortable and even dangerous side effects.

User icon Programs

check iconAdolescence program

adult-program iconAdult program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult program

children iconChildren program

elderly iconElderly program

hearing iconHearing impaired program

hiv iconHIV/AIDS program

military-hat iconMilitary program

stroller iconPostpartum program

House check icon Settings & Amenities

  • car iconPrivate transportation
  • home-setting iconResidential setting
  • private-room iconPrivate rooms
  • recreation iconRecreation room

Heart icon Treatment

alcohol iconAlcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

drugs iconDrug Addiction

When your day-to-day life is taken over by drug use, this is known as substance use disorder. If you abruptly stop using your drug of choice, you experience withdrawal symptoms. To overcome this cycle, professional drug rehab in Tennessee is usually needed.

check iconDual Diagnosis

Every individual who enters treatment receives an evaluation for both substance abuse and a co-occurring mental illness. Individuals who have both conditions, receive specialized goals that deal with and focus on putting both diagnosis into a recovery mode during treatment.

mental-health iconMental Health and Substance Abuse

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

opium iconOpioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Typical cognitive behavioral therapy in Tennessee involves recognizing negative thinking and learning techniques to change that thinking and create new, positive behaviors. Strategies may include SMART goals, journaling, and situation exposure.

dialectical iconDialectical Behavior Therapy

Counseling in Tennessee that takes a dialectical behavior therapy approach can last from six to 12 months. During that time, you'll develop skills in the areas of distress tolerance, mindfulness, emotional regulation, and interpersonal effectiveness.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

desert iconMotivational Interviewing

If you participate in motivational interviewing in Tennessee, your therapist will focus on four key strategies: open questions, affirmation, reflections, and summarizing. Rather than confront or warn you to change, the clinician will allow you to explore your own motivations and decide what changes you may need to make in your life.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

couples-therapy iconCouples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

life-skills iconLife Skills

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nutrition Therapy

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

recreational-therapy iconRecreational Therapy

Recreational therapy supports addiction recovery by giving you structured activities that promote physical and mental health. These help build a supportive network of your peers that promotes sobriety. Activities can include sports, creative arts, and outdoor adventures that help you reduce cravings, manage stress, and give you an emotional outlet.

medical-detox iconExperiential Therapy

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

nicotine iconNicotine Replacement Therapy

To quit smoking, you can use nicotine replacement therapy and gradually reduce the amount of nicotine you consume. This allows your brain and body to adjust so you can reach your goal of breaking free from cigarettes in just a few weeks.

Check icon Accreditations

CARF

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

State License

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Tennessee

Phone icon Contact

Phone icon (423) 224-1300
Building icon

1570 Waverly Road
Kingsport, TN 37664

Call Now - Help is Available
Get Help Now - 615-845-9603
Question iconSponsored
Edited by:
Kerry Nenn, BSW

Reviews

3.81 (67 reviews)
Rehab.com icon Rehab.com (3)
Google icon Google (64)
Accomodations & Amenities
0
Meals & Nutrition
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Treatment Effectiveness
0
Admissions Process
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Staff & Friendliness
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Cleanliness
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Value for Cost
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Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
1

Tried to get help one night. Came to door and said they were full and closed door. Never asked what kind of help I needed. Glad I wasn’t suicidal.

Reviewed on 7/12/2019
1

The atmosphere of this place is horrible! the staff is hard to deal with, nobody was willing to listen to my problems, they never gave me the full or true information. Appointments take weeks to be scheduled and don't call for reminders so if you are not aware you may miss y ... Read More

Reviewed on 1/8/2019
4

Not everything was perfect but that's just how life is. Overall I am thankful because I was always treated with patience, respect, and kindness. My counselor was always willing to hear me and to help in every way she could.

Reviewed on 9/21/2018
Overall Experience
Date Submitted

Google Rating

3.9 (64 reviews)
William Breeden
6 months ago
4

I don't like how you have to talk to a call center now on the med line. I've called many times to get my meds filled but the people at the call center can't give me an answer of when it will be filled. I'm gonna have a panic attack just by calling frontier health waiting for them to fill my meds.

Stasha Osborne
6 months ago
5

I have received excellent care and would highly recommend this place to anyone struggling with their mental health.

Nil Null
8 months ago
5

Super helpful folks and a great group of mental health professionals.

Brittany Baker
1 year ago
5

Todd
1 year ago
1

If I were able to give negative Stars I would have. This is where you go as the very last resort and then you'll still struggle. They see you for less than 5mins and write the exact medications to almost everyone in varying dosages and combinations. Every prescription I have received there has had adverse reactions, or my insurance refuses to cover them(out-of-pocket would have been well over $1,000 for just one),and no matter what you tell them they may listen, but still recycle their "Go-To" mess on you. I need help, serious help and unfortunately I am unable to receive the proper care any individual deserves from this facility. I strongly encourage anyone to look elsewhere from Houston Counseling/Frontier Heath all together. I'm broken and am being forced to suffer due to the lack of care I have received at thisplace. .

william breeden
1 year ago
5

I have been going to frontier health for 20 years and just now found a doctor who actually listens and helps and asks you what course you want to tale. She even breaks down and describes what the meds are and helps if the MG is wrong.

Megan Shriver
1 year ago
1

I have had diagnosed ADHD for years. I was placed on concerta. After a few weeks I told the physician I did not feel like this medication was working for me. After that I was placed on modafinel, a stimulant that is used to treat narcolepsy. I have insomnia and this is clearly not a good choice for me. I called my doctor and asked why I was not being treated with first line treatments. I was placed on Vyvanse, which unfortunately I do not have insurance and costs $300+ dollars out of pocket. I call back and say I cannot afford this medication. They ask why I can't just use a GoodRx coupon. That was with a GoodRx coupon, I say. They then proceed to accuse me of medication seeking for Adderall. This continues until I am in tears and telling the nurse I would like a medication meant for my condition. I am transferred to another nurse who tells me that Frontier Health does not prescribe stimulants. I tell the nurse I have been prescribed two stimulants up until this point. The nurse repeats "we do not prescribe stimulants" and then hangs up. I have never been to a healthcare provider that lied to me about their own medical practices. I have no other way to affordably get on my medications now and I am struggling in work, in all areas of my life. I have had nothing but poor experiences with this organization and I hate they have a mental health monopoly in the area.

Response from the owner1 year ago
We are sorry to hear this, could you please reach out to us directly at 423-467-3600? Please ask for Beth. We would like to know more about this. Thank you,
Aaron Boyd
1 year ago
5

So far I am very pleased with my experience. Person I spoke to to get my info was amazing and as helpful as could be. She was able to meet my one request and answer all questions. I've had multiple meetings now and couldn't be happier with my councilor/psychologist. Had always been very apprehensive about going to see someone. Literally one of the best decisions I made. If you were hesitant like me just give it a shot. It definitely can't hurt. And they're willing to work with people with low income and/or no insurance. My visits are being covered by a special grant. So anyone saying they're going after all the money they can get is completely wrong. Overall a great staff and experience.

Vanessa Long
1 year ago
5

They are always greywith their patients. You can tell they really care

Dianna Smith
1 year ago
5

Donna Cavin
1 year ago
1

This place is a joke, just went with my son and told them he has threatened me and the lady he lives with and that he needed to be put somewhere because he can't take care of himself and that he was going to hurt someone. They didn't do anything they just sent in his prescription and sent him home.

Robyn S
2 years ago
5

Staff are truly caring. Counselor that I see is awesome. Not just someone who has you talk n they write. Trustworthy

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