Frontier Health – Hawkins County Mental Health Center

101 Lena Drive
Rogersville, TN 37857

Frontier Health - Hawkins County Mental Health Center TN 37857

About Frontier Health – Hawkins County Mental Health Center

Frontier Health – Hawkins County Mental Health Center, located in Rogersville, Tennessee is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient and relapse prevention.

Specialty rehab programs at Frontier Health – Hawkins County Mental Health Center include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Patients at Frontier Health – Hawkins County Mental Health Center will find the residential setting creates an immersive environment promoting full engagement in recovery away from daily triggers and the private rooms that give personal space for reflection and undisturbed rest during treatment. For recreation, patients can unwind in the rec room after a lengthy day of therapy.

Frontier Health – Hawkins County Mental Health Center has received accreditations from CARF.

Latest Reviews

B Real
Reviewed on 06/08/2024
1
There isn’t any scientific test/evidence to back any/all diagnosis. It’s only their opinion. The term shrink comes is for psychologists because they only use medication that shrinks your brain. This is main reason why people pick up guns and start shooting people. They play Russian roulette with thier minds. They even do this to little kids. This is their definition of a psychopath
dizzy bozeman
6 months ago on Google
1
My name is Sierra, and this is a detail of my final appointment with connie.To begin, my background is this, I went to the emergency room march of 2023 because I wanted to kill myself, I went to woodridge for a bit and then they set me up with a therapist and a psychiatrist, I never once got to see the therapist in the same department, and connie was the psychiatrist, I suffer from borderline personality disorder and ADHD, for a year she prescribed me medication after medication that spiraled me further into total insanity, changing my medications on a monthly basis, never attempting to tweak dosages or anything, if something didnt work immediately she changed it, and I'm pretty sure that's what fried my brain so badly, we finally came to a combination that worked by chance after a year of me being incredibly patient and kind with her while she mocked everything I said and never once allowed me to actually explain my condition, and today she pulled that medication from me, I'll be honest, I snapped today, I just started sobbing when she told me that, I couldn't believe that the sanity I had finally managed to somewhat gain was being taken from me by this cold woman. She laughed as I sobbed and demonized my disorder as many mental professionals do when it comes to BPD, so I told her to pull all of my medications, and I left, and I will not be coming back.
Phoebe Jillian Beckner
6 months ago on Google
1
absolutely terrible doctors, don t go here unless you want worse mental health than you came in with. connie is rude and condescending and an absolute joke of a psychiatrist.

Location

Accepted Insurance

Frontier Health – Hawkins County Mental Health Center works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Per session payment lets you pay for each treatment at the time of service. You may also pay for a certain number of sessions up front and then pay for more if needed. This format allows you to tailor the financial investment to your specific needs and avoid having a large lump sum payment due at the end of the treatment program.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When your day-to-day life is taken over by drug use, this is known as substance use disorder. If you abruptly stop using your drug of choice, you experience withdrawal symptoms. To overcome this cycle, professional drug rehab in Tennessee is usually needed.

Every individual who enters treatment receives an evaluation for both substance abuse and a co-occurring mental illness. Individuals who have both conditions, receive specialized goals that deal with and focus on putting both diagnosis into a recovery mode during treatment.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
child-program thumbnail image
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
hiv-aids-program thumbnail image
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Typical cognitive behavioral therapy in Tennessee involves recognizing negative thinking and learning techniques to change that thinking and create new, positive behaviors. Strategies may include SMART goals, journaling, and situation exposure.

Counseling in Tennessee that takes a dialectical behavior therapy approach can last from six to 12 months. During that time, you'll develop skills in the areas of distress tolerance, mindfulness, emotional regulation, and interpersonal effectiveness.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

If you participate in motivational interviewing in Tennessee, your therapist will focus on four key strategies: open questions, affirmation, reflections, and summarizing. Rather than confront or warn you to change, the clinician will allow you to explore your own motivations and decide what changes you may need to make in your life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Amenities

  • recreation iconRecreation Room
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Phone icon (423) 272-9239
Building icon

101 Lena Drive
Rogersville, TN 37857

Reviews of Frontier Health – Hawkins County Mental Health Center

1.97/5 (17 reviews)
1
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1
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1
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1
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1
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Reviews

1
Junk Science

There isn’t any scientific test/evidence to back any/all diagnosis. It’s only their opinion. The term shrink comes is for psychologists because they only use medication that shrinks your brain. This is main reason why people pick up guns and start shooting people. They p ... Read More

B R.
Reviewed on 6/8/2024
1

The therapists at Frontier weren't even the half of what I was expecting. They don't have enough experience but worst of all they just don't care for the patients and that should be one of the characteristics they look for people who supposedly want to help.

Reviewed on 1/7/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.1 (15 reviews)
dizzy bozeman
6 months ago
1

My name is Sierra, and this is a detail of my final appointment with connie.To begin, my background is this, I went to the emergency room march of 2023 because I wanted to kill myself, I went to woodridge for a bit and then they set me up with a therapist and a psychiatrist, I never once got to see the therapist in the same department, and connie was the psychiatrist, I suffer from borderline personality disorder and ADHD, for a year she prescribed me medication after medication that spiraled me further into total insanity, changing my medications on a monthly basis, never attempting to tweak dosages or anything, if something didnt work immediately she changed it, and I'm pretty sure that's what fried my brain so badly, we finally came to a combination that worked by chance after a year of me being incredibly patient and kind with her while she mocked everything I said and never once allowed me to actually explain my condition, and today she pulled that medication from me, I'll be honest, I snapped today, I just started sobbing when she told me that, I couldn't believe that the sanity I had finally managed to somewhat gain was being taken from me by this cold woman. She laughed as I sobbed and demonized my disorder as many mental professionals do when it comes to BPD, so I told her to pull all of my medications, and I left, and I will not be coming back.

Phoebe Jillian Beckner
6 months ago
1

absolutely terrible doctors, don t go here unless you want worse mental health than you came in with. connie is rude and condescending and an absolute joke of a psychiatrist.

Jewell Ketron
7 months ago
1

Just had my daughters first appointment for medication. We seen the nurse practitioner Connie. I did not have a good interaction with her at all. My mind is blown by the way I was treated and talked to after finally deciding to try medication for my daughter. She was very rude and I felt very judged by her. My daughter was too shy to speak to her. So I spoke for my daughter. The way she questioned me and spoke to me as if I was ignorant was unacceptable. I do not recommend seeing her. I hope no one else has to experience what I did especially in front of their children. We will not see her again.

Donna Harrod
11 months ago
1

I am just now able to post this review, due to everytime I think about the last appointment I had with Constance Lackner the Nurse Practitioner who was supposed to help me deal with the depression and anxiety the murder of my son had caused me. I was sitting and speaking with her and she looked up from her desk looking me in the eyes and stated SO YOU SAW YOUR SON IN A STATE OF DECOMPOSING AND THAT DID NOT GIVE YOU CLOSURE. Never in my life have I ever witnessed such cruelty. Needless to say I refuse to see her any longer

Mama Mochi
1 year ago
1

I wish I didn t even have to give one star. During an appointment, Connie (doctor) humiliated me by making an off-handed passive aggressive remark about my condition (mocking the severity of my anxiety) with my son and a student/assistant in the office. I called once recently, during a mental health crisis, to make an appointment with the doctor. Her nurse, Kathy, very condescendingly, proceeds to demean and belittle me by unnecessarily informing me that Connie isn t my personal therapist, and I need to get an adult coloring book, and snap my wrist with a rubberband to fix my panic attacks. Kathy also told me my only option with my severely autistic and MR son s behavioral issues, is to call the police. (How foolish of me to believe trying a medication change or adjustment was a better option than potentially having him traumatized, tased, or potentially killed, over something he can t help or control). I would rather go without any treatment at all, than to ever have to deal with that doctor and nurse again. They ve mentally and emotionally damaged me to the point where I refuse to reach out to anyone for help now. These two people, especially Kathy, have ZERO business being in this line of work.My daughter called in and made a formal complaint against the nurse, on my behalf, but no one ever followed up with us. Clearly, it s standard procedure to treat patients terribly.

Josh Brock
1 year ago
5

This is such a wonderful place. John is AMAZING! Connie is AMAZING! The receptionists are AMAZING! The wait time is almost non-existent, which is appreciated. I leave my appointments feeling like a huge weight has been lifted off my shoulders. I would recommend Hawkins County Mental Health 10/10 times to someone in need.

Ryan Davis
2 years ago
5

It's good.

Masey
2 years ago
5

shimmers
2 years ago
1

Horrible Experience trying to get help here

Response from the owner2 years ago
We are sorry you had a bad experience, if you would like to provide more feedback, please contact Beth at 423-467-3600
Kaylee Hagood
3 years ago
1

When Angel was my doctor there, I felt listened to and helped. Angel was sure to see me at least monthly, if not more frequently. The new doctor never listens, undermines what i have to say constantly, and doesn't even try to find the right medicines for me.She would rather tack on more and more prescriptions instead of fixing the issues at hand.I tell her i havent had medications for a week and that im having withdrawal symptoms and get told "oh no youre not."Uhhh...i think i know my body a little better than you do. She also constantly gives me incorrect information regarding my medications. Find someone who knows what the heck theyre doing. Today was my last appointment there and ill never recommend them to anyone

Sandra Wells
4 years ago
1

Dakota Waller
4 years ago
5

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