Frontier Health – Erwin Mental Health Center

Erwin, Tennessee

218 North Main Avenue
Erwin, TN 37650

(423) 743-1470
3.17 (12 reviews)

About Frontier Health – Erwin Mental Health Center

Frontier Health – Erwin Mental Health Center, located in Erwin, Tennessee is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include relapse prevention.

Specialty rehab programs at Frontier Health – Erwin Mental Health Center include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

For recreation, patients can unwind in the rec room after a lengthy day of therapy.

Frontier Health – Erwin Mental Health Center has received accreditations from CARF.

Dollar icon Payment Options

  • medicaid iconMedicaid
  • shield-cross iconPrivate insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • sliding-scale-payment iconSliding scale payment assistance
  • medicare iconMedicare
  • military iconMilitary insurance
  • calendar iconPer session
  • check iconFinancing available
  • employee-assistance iconEmployee Assistance Program
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

aftercare iconAftercare Support

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

User icon Programs

check iconAdolescence program

adult-program iconAdult program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult program

House check icon Settings & Amenities

  • private iconPrivate setting
  • recreation iconRecreation room

Shield icon Insurance

Our Policy: Frontier Health – Erwin Mental Health Center works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Heart icon Treatment

alcohol iconAlcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

drugs iconDrug Addiction

When your day-to-day life is taken over by drug use, this is known as substance use disorder. If you abruptly stop using your drug of choice, you experience withdrawal symptoms. To overcome this cycle, professional drug rehab in Tennessee is usually needed.

check iconDual Diagnosis

Every individual who enters treatment receives an evaluation for both substance abuse and a co-occurring mental illness. Individuals who have both conditions, receive specialized goals that deal with and focus on putting both diagnosis into a recovery mode during treatment.

mental-health iconMental Health and Substance Abuse

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

opium iconOpioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Hand holding medical sign icon Clinical Services

couples-therapy iconCouples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

medical-detox iconExperiential Therapy

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

life-skills iconLife Skills

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Check icon Accreditations

CARF

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Phone icon Contact

Phone icon (423) 743-1470
Building icon

218 North Main Avenue
Erwin, TN 37650

Call Now - Help is Available
Get Help Now - 615-845-9603
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Reviews

3.17 (12 reviews)
Rehab.com icon Rehab.com (2)
Google icon Google (10)
Accomodations & Amenities
1
Meals & Nutrition
0
Treatment Effectiveness
1
Admissions Process
1
Staff & Friendliness
1
Cleanliness
3
Value for Cost
1
Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
1
Poor service

Staff is friendly but unprofessional. They have been getting progressively worse with keeping appointments on their end had to reschedule me twice in the past month due to provider issues. It is a constant occurrence that while sitting in the waiting room you can overhear s ... Read More

John B.
Reviewed on 8/14/2024
Accomodations & Amenities
1
Treatment Effectiveness
1
Admissions Process
1
Staff & Friendliness
1
Cleanliness
3
Value for Cost
1
1

I'm sure I was just going to waste my time, I never made any progress in my therapy. Counselors are unprofessional.

Reviewed on 3/6/2019
Overall Experience
Date Submitted

Google Rating

3.6 (10 reviews)
crystal rice
1 month ago
1

Wow don't trust erwin mental health they put my daughter in turning point for no reson at the doctor and Jessica berry made up lies on my daughter for good not a goid reason she needs help and be put in turning point her self I would not my cat to her for help

Michelle W
1 year ago
5

Friendly staff and short wait times.

Marti Wallace
1 year ago
4

Michelle Baker-taylor
1 year ago
2

Having worked in Psych for 4 years and currently a nurse I am very disappointed in the services at this facility.PROS:-The new case manager! She is a wealth of information, knows her job role and responsibilities, assures any and ALL needs of her clients are met and or addressed. Is aware of services throughout the community to assist with client needs. ACTUALLY DOES HER JOB AND DOES IT WELL. She knows how to work with her team to provide accurate, reliable, timely, and useful services and support for her clients! With her I feel I finally have the support I've been needing. Is the only reason I stay with this facility now!-The nurse at this facility is the only other person that has been professional, useful, and amazing in assisting me in the care of my family member. She makes herself available when "others" incorrectly order/reorder medications, or forget to write scripts for pharmacy, or change medications without my knowledge that do no need to be changed. When I have tried to address these issues with the NP I think that's his title (not a Psychiatrist/Psychologist) he is only available 1x a week, never returns calls or messages. The nurse at this facility is quick to respond and help in correcting these errors that should never have been made. The nurse is always prompt at returning all messages and calling me back to correct these issues. She goes above and beyond to assure my family member does not go without his Psych. medications. Even when she is not at the Erwin facility she takes the time to fix any issues we have had. She is the best!CONS:The first case manager assigned to my family member was no help at all. I wasted my time going to her as all she did was scribble on her notepad, never offered any resources or information to help my family member, nor seemed to know what her job responsibilities consisted of. She was unaware of any useful resources, never offered any help with needs or concerns I sought after to assist my family member. She was not very personable and did not take time to even talk to my family member to get to know them or seek out other needs they may had.-Therapy?????I am very disappointed in the services referred to as therapy. The assigned person my family member speaks to does not seem to be on the same page. He does not listen to what concerns I have nor address them with my family member. I do not feel this person is competent in their current job role. I only found out a few weeks ago this person is not even a licensed Psychiatrist or Psychologist. I feel this person seems more about his hours spent wasting our time then doing what his job role requires. I made it clear to him the attention span of my family member and the cognitive difficulties they have. The "therapist" ignored my information and continued as he had been. My family member reports that they do not like talking with him, and that he zones out after 15 min. I have noticed that after each visit (1 hour) my family member is agitated and moody. I again made it clear that 30 min sessions were long enough and again the specific issues (irrational thoughts, unrealistic goals, and paranoid delusions) that needed to be addressed in his sessions. I am currently looking to pay out of pocket if I have to, to find the proper therapy my family member deserves and needs. I will not be at this facility!-MedicationsThe NP, whom I thought was a licenced Psychiatrist, should not be prescribing psychiatric medications. Given, for the first bit he just did refills that were started from a facility. Then he decided to start making changes. How is this part of his legal job description when he is not licensed in psychiatry, has no notes from a "therapist" regarding his psychiatric behaviors/changes, nor has ever reached out the me (whom the client lives with) to address any concerns or changes with the medication changes he made without making me aware. This alone shows the lack of skill and communication within this office to provide safe, adequate, and competent care for those with mental disabilities in our community.

John Graham
2 years ago
5

Tammy King
2 years ago
5

Hayden Vance
2 years ago
4

Daniel Edmison
5 years ago
2

Someone needs to come in and do some changing in that place. Better service for kids cause the one's they have are no good

Kristie Keever
6 years ago
5

Peacemaker Wolf
6 years ago
1

It ain't good, folks. nope

Candace Roberts
6 years ago
3

Very helpful. I like my psychiatrist. The only issue I have really had was a miscommunication on their end. In the fall of 2016, my original psychiatrist moved. So when the new one came in, she had my medicine called in. But somehow everyone else thought I had no medicine being prescribed at the time because my therapy case was closed. So I went through MONTHS of horrible withdrawal, becoming very depressed and anxious. When I started seeing my current psychiatrist, she informed me that she called a 90 day supply of medicine in back in October 2016. We both thought it was weird that I wasn't able to get access to my medicine.In short: Good place, but there needs to be clear communication.

Response from the owner6 years ago
Thanks so much for taking time to submit a review! We appreciate your thoughts! Your feedback will definitely be something we use to assist us in improving the care we deliver.
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