Frontier Health – Bristol Regional Counseling Center

26 Midway Street
Bristol, TN 37620

Frontier Health - Bristol Regional Counseling Center TN 37620

About Frontier Health – Bristol Regional Counseling Center

Frontier Health – Bristol Regional Counseling Center is located in Bristol, Tennessee, and provides mental health care, substance abuse treatment, and counseling services to young adults, men, women, and adolescents who are struggling with a dual diagnosis or addiction disorder. This CARF-accredited facility provides outpatient care, counseling, and aftercare support.

Mental health struggles and drug or substance addictions carry certain stigmas that make it difficult for struggling individuals to get the help they need. Frontier Health aims to bridge that gap through a crisis hotline that allows individuals to call in and speak with a mental health professional in real time. No matter an individual’s age, or struggles, this facility will connect them to critical resources that can help kick-start recovery.

As a provider of outpatient care, clients will have access to treatment options which include but are not limited to individual, group, or family therapy; cognitive behavioral therapy, 12-step programs, and specialized trauma therapy.

For individuals who need more robust support, intensive outpatient programs can help struggling individuals receive the care they need to build strong, healthy habits that will carry them through treatment for lasting sobriety.

Latest Reviews

Rosie
2 weeks ago on Google
5
This place has helped me heal so much I see Brad there he s so understanding and helpful if it wasn t for him I don t think I would of come this far
Mad Mike (MadMike)
3 months ago on Google
4
Elbert Lester
5 months ago on Google
5
After reading their reviews & rating on Google I was very pessimistic about being treated here and nearly cancelled my initial appointment several times but I am so glad I didn't make that mistake. If I had I'd never met my therapist Brad whom I have to thank because he has without a doubt helped me to improve my mental well being in the short 2 months I've been a patient of his and in doing his job so well and/or simply being such an incredible human being I've also made several improvements in other aspects of my life. He has taken something that I severally dreaded and turned it into something I look forward to each visit.

Location

Accepted Insurance

We work with many of the major insurance carriers as both an in-network provider and an out-of-network provider. We also accept private payments when possible.

Call now to check and verify your insurance

800-985-8516
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Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
12-step icon12-Step
When enrolld in an addiction recovery program that's based on the 12 step model, clients are able to cultivate recovery-focused life skills emphasizing spiritual, mental, and emotional healing. Participants receive intensive peer support in 12 step meetings, which are anonymous, free, open to the public, and available day and night in most communities. Self-selected sponsors guide sponsees through the recovery journey, cultivating self-awareness, forgiveness, acceptance, and accountability. Though these programs are rooted in spiritual principles, participants aren't required to be religiously affiliated.
heart-hands iconIntervention Services
The goal of a drug intervention in Tennessee is to encourage a person with a substance use disorder to enter treatment. The process also educates family members about addiction, enabling behaviors, and treatment options. The involvement of intervention services can help with this education and provide guidance for the intervention itself and follow-up care. The professional interventionist will work with the entire family to encourage the best outcomes possible from the intervention.
medically-assisted-detox iconMedically Assisted Detox
To keep you safe and comfortable during the detoxification process, a medically assisted detox provides you with a team of medical professionals who can provide the necessary medications to treat any potential withdrawal symptoms. Suddenly stopping chronic abuse of substances like alcohol, benzodiazepines, or opioids can have uncomfortable and even dangerous side effects.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When your day-to-day life is taken over by drug use, this is known as substance use disorder. If you abruptly stop using your drug of choice, you experience withdrawal symptoms. To overcome this cycle, professional drug rehab in Tennessee is usually needed.

Every individual who enters treatment receives an evaluation for both substance abuse and a co-occurring mental illness. Individuals who have both conditions, receive specialized goals that deal with and focus on putting both diagnosis into a recovery mode during treatment.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
child-program thumbnail image
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
postpartum-program thumbnail image
Postpartum Program
The postpartum period is a sensitive time, especially for women in addiction recovery. Rehabs with specialized programs for new mothers will offer compassionate, personalized care to meet each client's needs as they transition from pregnancy to this season of life. Care teams may include obstetricians, pediatricians, and social workers working collaboratively to give women, children, and families a healthy future.

Clinical Services

Typical cognitive behavioral therapy in Tennessee involves recognizing negative thinking and learning techniques to change that thinking and create new, positive behaviors. Strategies may include SMART goals, journaling, and situation exposure.

Counseling in Tennessee that takes a dialectical behavior therapy approach can last from six to 12 months. During that time, you'll develop skills in the areas of distress tolerance, mindfulness, emotional regulation, and interpersonal effectiveness.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

If you participate in motivational interviewing in Tennessee, your therapist will focus on four key strategies: open questions, affirmation, reflections, and summarizing. Rather than confront or warn you to change, the clinician will allow you to explore your own motivations and decide what changes you may need to make in your life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

eye-movement iconEye Movement Desensitization And Reprocessing

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

To quit smoking, you can use nicotine replacement therapy and gradually reduce the amount of nicotine you consume. This allows your brain and body to adjust so you can reach your goal of breaking free from cigarettes in just a few weeks.

Amenities

  • private iconPrivate Setting
  • recreation iconRecreation Room
  • building1 iconDay School

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Phone icon (423) 989-4500
Building icon

26 Midway Street
Bristol, TN 37620

Fact checked and written by:
Nadia El-Yaouti, M.Ed.
Edited by:
Anna Spooner

Reviews of Frontier Health – Bristol Regional Counseling Center

2.82/5 (37 reviews)
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Reviews

3.5

Some of the staff shouldn't work here, and they are mean and rude. The other part is great! Never leave! Thanks for the help!

Reviewed on 1/7/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.8 (36 reviews)
Mad Mike (MadMike)
3 months ago
4

Elbert Lester
5 months ago
5

After reading their reviews & rating on Google I was very pessimistic about being treated here and nearly cancelled my initial appointment several times but I am so glad I didn't make that mistake. If I had I'd never met my therapist Brad whom I have to thank because he has without a doubt helped me to improve my mental well being in the short 2 months I've been a patient of his and in doing his job so well and/or simply being such an incredible human being I've also made several improvements in other aspects of my life. He has taken something that I severally dreaded and turned it into something I look forward to each visit.

Cayden Ng
7 months ago
4

I gotta agree as the children area is nice too for any kids but still needs some work and the staff there is also rude and mean when I first entered as they kept being sometimes sarcastic to me when I was just waiting

Lovemy Pup
1 year ago
1

I didn't feel heard. I actually felt judged by the provider. She was rude and I instead of smiling at my kids she gave me an attitude that her office was too small and told the kids to asks permission before touching the games in her room. I'm disappointed with the service provided.

Darlene McClanahan
1 year ago
1

Just looking for a place to go for help in many areas of my life and health, physically and mentally. I went to Frontier at a bad time in my life so I looked to see if things were any better than they were but it doesn't seem to be so it's a waste of time a 2.6 rating. I think that's bad when they are the only counciling center in Bristol that has been a service for everyone come on can't Bristol can help people with a great team. It's sad to have to travel for a good Doctor or help with mental health issues.

Shawn Shaffer
1 year ago
5

Awesome place

A N
1 year ago
1

Most quacks ever , one provider about my killed my elderly mother ,with to many meds had her on 4 different meds gave her sertion syndrome .Was in the hospital 10 days . Neurologist said there nuts .Two second provider wouldn't listen to my spouse on impulses behaviors on a medicine that cause impulses gambling . We have lost everything due to his uncontrolled bipolar . Guess that's what a 5 min med appointment does . All I know i s frontier health better lawyer up .Frontier heath in JC is the best .

Kenneth Copley
1 year ago
1

Wouldn't recommend, they just look for a way to deny you care. Extremely disappointed in this place.

Response from the owner1 year ago
Kenneth, We are sorry to hear this. If you would like to tell us more about what has happened, we would like to look into this for you. You can call 423-467-3600. This is our Corporate phone number. You can ask to speak with Beth about reporting a complaint.
Jarad248
1 year ago
5

friendly competent staff. full service pharmacy on site.

landon book
1 year ago
1

Rude and unprofessional medical, staff, my therapist is great though. But the medical side is a joke, rudest, loudest, most unprofessional people I have met.

Crystal Hinkle
1 year ago
5

My son therapist helps my son out a lot I like this place. He loves Ms. Paige. Children part is excellent downstairs needs a little work.

Ricky Wood
1 year ago
5

One of the best places I have ever been for recovery and therapy excellent group of people, great place of diversity and a loving staff and I would love to give a great shout out to my counselor love her bunches :)

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