Mandeville Behavioral Health Clinic

900 Wilkinson St Mandeville, LA 70448
DetoxOutpatient
Florida Parishes Human Services Authority - FPHSA LA 70448

About Mandeville Behavioral Health Clinic

Florida Parishes Human Services Authority (FPHSA) offers substance use and co-occurring disorder treatment services. These services are offered through the Mandeville Behavioral Health Clinic on Wilkinson Street in Mandeville, Louisiana. This location has outpatient services Monday through Friday from 8:00 a.m. to 4:30 p.m. There are also some evening groups available specifically for people receiving treatment for addictions. You can also get medication assisted treatment (MAT) for opioid use and alcohol use disorder.

The clinic serves people even if they’re unable to pay. They do accept insurance but if you’re uninsured, they have a sliding fee scale. Pregnant women and intravenous drug users are prioritized when seeking addiction services.

If you or a loved one is at risk of overdose due to opioids then you can get Narcan through the clinic. You can reverse the effects of an overdose of heroin or opioid painkillers with Narcan. Having Narcan on hand can save someone’s life, and you don’t have to worry about someone using it to get high. It’s also easy to administer because it comes in a nasal spray.

The clinic offers mental health services at this location for co-occurring mental health disorders related to trauma, anxiety, depression, bipolar disorder, schizophrenia or other mental health challenges. After an assessment, the clinician will determine whether you need medication management.

There are several types of services available for mental health treatment including individual, group, and family therapy. A case manager will help coordinate your services related to your goals and treatment plan. They also offer peer support services so you can get help from others who have been in your position.

The addiction treatment services available include an intensive outpatient program (IOP). The IOP includes group, family, and individual therapy as well as case management and peer support services. The FPHSA can partner with you to get the services you need to regain your sobriety.

Latest Reviews

Theresa Currie
1 month ago on Google
5
Professionalism and care combine to make this a wonderful place.
J M
10 months ago on Google
1
DISCRIMINATION, DISCRIMINATION, DISCRIMINATION. My son needs psychiatric help, and this company turned me down because we live in Mississippi. They will not see Mississippi residents, but our health insurance is in Louisiana AND THEY TAKE OUR HEALTH INSURANCE. My husband and I work in Louisiana, and our health insurance is through our employer. We can't find doctors in Mississippi since our health insurance is in Louisiana. This practice is discriminating against us for living in Mississippi and having Louisiana insurance because that is what our employer offers. I hope no one else ever has to deal with this place of business. Additionally, after they turned us down, I read the reviews, and I must say, everything happens for a reason. It is probably a good thing they turned us down.Anyone else who attempts to see a provider through this business, I hope your experience is better than mine.Sincerely,A hurt parent who was just trying to get help for their child!!!
abitamike1963
1 year ago on Google
5
I have nothing but positive things to say about this place. I have been a patient since before Katrina. I get reminders about appointments, calls from the pharmacy to check each month how I am doing with medications before they send them to me. My counselor is a very nice person that goes out of there way to make me comfortable and happy. My doctors a little rough around the edges, but the job gets done and done right.Update 7/23New doctor and very nice
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.5 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient programs are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs. Their intensive outpatient option includes groups 3 days a week for 3 hours per session along with individual and family therapy.
aftercare iconAftercare Support
Clients enrolled in rehab aftercare programs have completed high-level treatment and are typically in the maintenance phase of their recovery, receiving customized services designed to support their sustained sobriety. Case managers and care teams typically begin to plan for the client's rehab aftercare services early in the treatment process to ensure the client's fluid reentry into their home, workplace, and community. These programs evolve as clients' needs change, and frequently include peer coaching, relapse prevention, and career counseling.
12-step icon12-Step
12 step programs enable participants to focus on their long-term sobriety through rigorous peer support and ongoing personal growth. They engage in regular, peer-directed 12 step meetings and receive one-on-one mentoring by a self-selected sponsor. Meetings are free, anonymous, and available multiple times a day, 365 days per year in most communities. Though 12 steps of recovery are rooted in spiritual principles, religious affiliation isn't mandatory. Specialized programs are widely available, including youth and family meetings.
heart-hands iconIntervention Services
Collaboration between a professional treatment team and the family of an addicted loved one is an essential benefit of intervention services in Louisiana. Working together, they can develop the best strategies for a drug intervention. These experienced professionals know what protocols are most effective for interventions and provide expert insight that can improve the outcome of the intervention. An intervention specialist acts as a mediator during the intervention and a guide for next steps based on the outcome of the effort.
medically-assisted-detox iconMedically Assisted Detox
The first step in the addiction recovery process involves flushing all addictive drugs and alcohol from your body while under 24/7 medical supervision. Known as a medically assisted detox, this level of care takes into account that quitting your drug of choice cold turkey can be very dangerous once you've become physically dependent. In a medical detox, your team of medical professionals helps to ensure your safety and comfort. Most people transition to an inpatient treatment or maintenance program upon completion.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

While each drug rehab in Louisiana offers unique elements, recovery support often follows a similar pattern. Detox is followed by inpatient and/or outpatient care, then aftercare support is provided once the participant completes the initial program.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

If you undergo cognitive behavioral therapy in Louisiana, you may engage in role playing, face your fears, and learn to calm your mind and body. These techniques are designed to help you recognize unhealthy patterns of thinking and to learn healthy ways of coping with challenges.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

If you are struggling with motivation to change, motivational interviewing is designed to help. This method typically involves one or two sessions with a therapist. The technique helps you understand your motivations and empowers you to make changes to reach your goals.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Couples therapy focuses on helping the couple develop skills that will improve the relationship. These include communication, conflict resolution, and anger management. Couples also identify dysfunctional behaviors and work to eliminate them.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Amenities

  • private-room iconPrivate Rooms

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Phone icon (985) 624-4450
Building icon

900 Wilkinson St
Mandeville, LA 70448

Fact checked and written by:
Susan Bertram, BA
Edited by:
Courtney Myers, MS

Reviews of Mandeville Behavioral Health Clinic

3.26/5 (14 reviews)
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Reviews

4

I just want to say thank you for all you did for me. I hope you keep helping more people.

Reviewed on 3/1/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.2 (13 reviews)
Theresa Currie
1 month ago
5

Professionalism and care combine to make this a wonderful place.

Scott Conover
7 months ago
5

J M
10 months ago
1

DISCRIMINATION, DISCRIMINATION, DISCRIMINATION. My son needs psychiatric help, and this company turned me down because we live in Mississippi. They will not see Mississippi residents, but our health insurance is in Louisiana AND THEY TAKE OUR HEALTH INSURANCE. My husband and I work in Louisiana, and our health insurance is through our employer. We can't find doctors in Mississippi since our health insurance is in Louisiana. This practice is discriminating against us for living in Mississippi and having Louisiana insurance because that is what our employer offers. I hope no one else ever has to deal with this place of business. Additionally, after they turned us down, I read the reviews, and I must say, everything happens for a reason. It is probably a good thing they turned us down.Anyone else who attempts to see a provider through this business, I hope your experience is better than mine.Sincerely,A hurt parent who was just trying to get help for their child!!!

abitamike1963
1 year ago
5

I have nothing but positive things to say about this place. I have been a patient since before Katrina. I get reminders about appointments, calls from the pharmacy to check each month how I am doing with medications before they send them to me. My counselor is a very nice person that goes out of there way to make me comfortable and happy. My doctors a little rough around the edges, but the job gets done and done right.Update 7/23New doctor and very nice

Jasper Johnson
1 year ago
1

Whoever gave a 4 star to this facility only went there in his/dreams or maybe went to another facility with similar name. The 4 start given by the first review gave an overall 3 star which makes it look like a fair place. It is a terrible facility. Don t go there

Cheryl Wells
3 years ago
5

I have nothing but good things to say about MBH. From the receptionist to the counselors and the psychiatrist they are great. They saved my life.

Amanda Whoa-dee Gay-Sylve
4 years ago
5

Dip-aka-J
4 years ago
1

The IOP program is a joke. Councelor there seems to worry more about looking good for ppl that she works around than actually helping clients with issues. Did not work for me.

Ash Schilling (Ash)
5 years ago
1

Staff is a disorganized mess and does not care about the clients. Often times I would walk in on time to my appointments only to hear they were rescheduled without my contact or consent. Have had several instances in which my medicine was prescribed in the wrong dosage or not prescribed at all. When I would point out these problems to the staff or try to receive help, I was often given attitude or ignored completely.The location is also sketchy as well, as it resides between a low-income neighborhood and a highway. I once was stalked by a local creep getting out of my car one day, which gave me a panic attack. Told staff about the incident, and they just simply said something along the lines of oh he lives around here so it s fine. Overall, I would not recommend this place to anyone going through serious mental health issues. There are many professional resources and facilities for mental health on the Northshore that can help you or a loved one get the care that s needed, but this is not one of them.

sophia camprano
5 years ago
5

Allan Tadeo Schramm
6 years ago
5

MBH has outstanding therapists and medical team. I have seen wonderful success in recovery patients, both immediate and long term. Administrative staff also works diligently to serve patrons and identify resources for improving life's needs.

Anastasia Zulli
6 years ago
1

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