First Step House – Central City Residential Campus

440 500 E Salt Lake City, UT 84102
DetoxInpatientOutpatient
The facilities at First Step House - Outpatient in Salt Lake City, UT 5

About First Step House – Central City Residential Campus

First Step House’s outpatient clinic is an alcohol and drug rehab program for adults located in Salt Lake City, Utah. They offer outpatient services that focus on mental health and substance use disorders to tenants who are living in the Medina Place Apartments.

Potential clients can expect to receive between 5-20 hours of treatment per week. You’ll be given your own treatment plan that coincides with their specific needs. You’ll have the opportunity to engage in comprehensive behavioral health assessments, individual therapy, group therapy, psychoeducation classes, medication management, and case management services. They offer cognitive behavioral therapy as their main treatment modality. You’ll also provide random drug screens as part of their treatment plan.

As part of the step down plans, the program will help you gain employment and can get connected to community resources post treatment. That way, you’ll be ready to head back to your community and loved ones while earning a steady paycheck.

First Step House works with most major insurance providers. Contact your provider to verify coverage because out of network benefits can vary. Financial assistance is also available.

Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
7.7 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Addiction treatment at an inpatient rehab center is significantly more intensive than outpatient and community-based care. Clients remain at the facility for the duration of their program, though many centers offer supervised group excursions. Inpatient treatment typically consists of extensive psychotherapy, often including group and family counseling. Many programs also prioritize addiction education and recovery-focused life skills training. Holistic therapies, such as yoga, art therapy, EMDR, and meditation, are commonly available as well.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Clients receiving services in a rehab aftercare program have generally been stable and sober for a period of weeks and months and no longer require high intensity treatment. Many have stepped down from inpatient rehab to outpatient treatment. Others have been discharged from formal treatment but need support in maintaining their sobriety. Clients typically work with their case manager and care team to develop a long-term care plan that aligns with their unique needs and goals.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
sober-living iconSober Living Homes
Each sober living home in Utah is a residence, not a treatment center. This setting does not provide clinical or medical treatment, but many residents attend recovery groups or outpatient rehab while staying at the home. The setting, also called a halfway house, offers a balance between structure and accountability and living in the "real world," to help people transition from treatment to everyday life.
heart-hands iconIntervention Services
If your friend or family member is suffering physically or psychologically from substance use but denies there is a problem, it might be time for a drug intervention in Utah. This process involves meeting with an intervention specialist from a facility's intervention services program. This specialist will interview family members to gain an understanding of the situation, then facilitate the intervention. Their expertise can prove invaluable in navigating this complex confrontation.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.
medically-assisted-detox iconMedically Assisted Detox
Medical detox is the safest way to remove addictive substances from your body under the care of medical professionals. In an inpatient environment, you'll be monitored 24/7 by doctors, nurses, and clinical experts, who will help keep you as safe and comfortable as possible and administer medication if needed to treat any withdrawal symptoms. The process may take up to a week or longer depending on your needs, and is often at least partially covered by insurance.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When you enter a drug rehab in Utah, the process usually involves four stages: treatment initiation, early abstinence, maintaining abstinence, and advanced recovery. Treatment methods can rely on medications, counseling, or both, in either an outpatient or inpatient setting.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Active addiction can quickly lead to malnutrition. This makes recovery even harder because your body doesn't have the nutrients it needs to function. During nutrition therapy, you'll learn about the effects of substance use on the body, how food can help your mental health, and how to maintain a nutritious diet.

Recreational therapy helps you in your addiction recovery program by improving your overall well being. Activities can include sports, music, and nature excursions that give you positive experiences, reduce your cravings, and offer the opportunity to reduce your stress. These aid in your addiction recovery.

Specialists trained in creative arts therapy can incorporate methods such as art, music, and writing therapy in your treatment program. These expressive methods may be combined with psychodynamic therapy and mindfulness based approaches.

The goal of experiential therapy is to help you work through trauma or intense feelings by interacting with your environment and others. In a safe environment, you are able to resolve conflicts or challenges from the past. Techniques include adventure courses, equine therapy, martial arts, and music.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Amenities

  • private iconPrivate Setting

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Utah

Contact Information

Phone icon (801) 359-8862
Building icon

440 500 E
Salt Lake City, UT 84102

Fact checked and written by:
Geordyn Houston, LMSW
Edited by:
Peter Lee, PhD

Reviews of First Step House – Central City Residential Campus

4.4/5 (43 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
33
4
3
3
1
2
2
1
4

Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

4.4 (43 reviews)
James Wood
1 month ago
1

This place is a joke. The living conditions are awful. For 36 clients, there are 3 showers. However, only 1 of them worked. There are 2 toilets. However, only 1 of them worked. 2 urinals, again only one of them worked.They call it a treatment center. The only thing being treated there, is their pocket books. It's a scam, they say that they teach life skills. It's a 3 to 4 month program. I just witnessed a guy being removed from that place, he had been there 7 months, and had absolutely no idea what to do, or where to go. They hadn't helped this man one bit.People there are on the MAT program. Instead of gradually lowering their dose, they keep increasing their doses to the point where, they are walking around the place like a bunch of zombies. It's ridiculous.I used to work in the health care field, and I actually used to help my clients get themselves enrolled into that program. If I would have known what it was really like, I would never, ever done that.

Zach
5 months ago
2

mark webb
1 year ago
1

My experience is that the staff is incompetent, insensitive, lazy and all-around do not care about anything but there pay check thay sleep on the job. if asked for assistance thay acted like is an inconvenience and not there job. No communication throughout the whole facilit it takes the clients in arm and a leg and a bunch of unnecessary red tape to get the slightest thing done they preach about being punctual to hold one self accountable they do the exact opposite they do not hold themselves accountable they are definitely not punctual

Christian David Leon DeBoye Faulkner
1 year ago
1

Do not let your family member enter this program they provide a toxic hostile and combative environment power politics is their number one tool in handling client's. I have a basket full of victims and I am preparing a class action

JD D
1 year ago
5

This place has been a life saver for me. The staff is great here and the therapist's are the best thanks to all of them and maria the program manager

James Dunn
1 year ago
5

First step is the best place for rehab. The staff here is so great. Maria is so awesome

L O
2 years ago
1

You failed him!!!!!!!!!

Samurai Sawyer (Mark Brown)
3 years ago
5

Joel Stephan
3 years ago
5

This place literally saved my life. I can't say enough good things about this organization. Seriously! Thanks FSH.

Heist Filmmaker
4 years ago
5

Is the best place ever to do rehab also the therapist and staff they are so nice people I feel motivated and excited have my rehab in here.

Angela c
5 years ago
5

BRAD HUDSON
5 years ago
2

Shady program

Response from the owner5 years ago
Hello Brad, We're sorry to hear that your experience with First Step House was less positive than we'd like. Please feel free to contact any of our administrative staff to discuss your concerns further. Regards, Jared Ferguson Clinical Director
Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored
Phone icon 800-784-1361
Left arrow iconBack

Write a review for First Step House – Central City Residential Campus

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

LifeLine for Youth
North Salt Lake, UT (855) 968-8443

LifeLine for Youth

LifeLine for Youth is a family focused, residential treatment program that c... read more.
Aloha Behavioral Consultants
Ogden, UT (801) 399-1818

Aloha Behavioral Consultants

Established in 2004, Aloha Behavioral Consultants is a Mental Health & Subst... read more.
New Season Treatment Center – Bountiful
Woods Cross, UT (801) 292-2318

New Season Treatment Center – Bountiful

New Season - Bountiful Treatment Center is a private rehab located in Bounti... read more.
Get Help Today Phone icon 800-823-7153
Question iconSponsored