Sanford VA Clinic

3112 Tramway Road
Sanford, NC 27332

About Sanford VA Clinic

Fayetteville VA Medical Center is an outpatient and inpatient rehab chain located in North Carolina. Fayetteville VA Medical Center specializes in the treatment of substance abuse and mental health.

To fulfill President Lincoln’s promise “To care for him who shall have borne the battle, and for his widow, and his orphan” by serving and honoring the men and women who are America’s Veterans.

They also provide Veterans with Telehealth, for access to health care that is timely, more convenient and easier to access through the use of new healthcare technology including video conferencing and health monitoring devices that can connect patients to their health care team.

Latest Reviews

Amanda McLamb
1 month ago on Google
1
This place will make an appointment for you and then cancel them over and over. Very unprofessional, especially for being a government run entity.
Brandi MacBean
2 months ago on Google
1
My boyfriend had a doctor s appointment that required him to get bloodwork done beforehand. We initially were going to Fayetteville for this but were told he could get it done at this location. We opted for this location because it was only a 30 minute drive compared to the 50 minute drive to Fayetteville. Before he got his bloodwork done he informed the nurse that he passes out when his blood gets drawn but he s totally fine once he lays down and puts his feet up. This is a very average and normal thing that happens and is easy to deal with. Per usual he passes out, probably made worse by him being mistakenly told to fast beforehand. A very nice nurse comes out and gets me and brings me to him, informing me that they called an ambulance and that they were very worried about him. I get back to the room he s in and there s two paramedics that seem annoyed and ten nurses all stressed. The room was packed. He is totally fine and he rejects taking the ambulance as he knew he just needed a meal. The nurses tell us they didn t get enough blood so he has to come back before his appointment. We walk out annoyed we have to come back and that the nurses overreacted so much. Two days later we come back to this location, and they decide to refuse drawing his blood because they re so concerned about him passing out. Again, this was a totally normal reaction that is quite common so I don t understand why these nurses are so alarmed by this. So now we had to drive an hour to Fayetteville, where it didn t phase the nurses that he passes out. He decided already that he wouldn t come back to this location but today was just the icing on the cake. He received a bill for the ambulance! He called the VA assuming it was covered, especially since he didn t use it. Nope, turns out because he didn t use it, he has to pay, according to VA policy. We just moved here and haven t started our new jobs yet. This bill cost about as few weeks of groceries. Simply because this location panicked over a basic reaction we got a bill. I d caution anyone from going somewhere so careless and fearful.
Josh Corley
2 months ago on Google
1
I have been seeing a specialist in the community for awhile now and had to have the referral renewed a couple times already. There is always issues. This time my specialist sent a request for a new referral to them at the beginning of June. Come the end of July they had received no new referral. I attempted to call the VA clinic multiple times over the last few weeks and there is never and answer and their mailbox is full. I message the team through the app multiple times and the final response was that they sent me a letter to schedule an appointment with my PCM to talk about the referral. This could have been done 2 months ago before my last one expired, but now I have to deal with the lack of care. Also, why can't we schedule it over the phone, email, or secure messaging app. It makes absolutely no sense and the fact that veterans have to work so hard to receive the care they are entitled to is shameful. I hope that this reaches someone that can effect change.

Location

Accepted Insurance

Sanford VA Clinic works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Per session payment lets you pay for each treatment at the time of service. You may also pay for a certain number of sessions up front and then pay for more if needed. This format allows you to tailor the financial investment to your specific needs and avoid having a large lump sum payment due at the end of the treatment program.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Rehab aftercare programs offer a complete continuum of care for clients in the maintenance phase of recovery and are predicated on the idea that addiction disease is a chronic condition prone to relapse and warranting continuing care. Clients collaborate with their care team and case manager to access the specific rehab aftercare services they need to promote their sustained sobriety. Peer coaching, relapse prevention services, career counseling, and 12 step program induction are common in these programs.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
sober-living iconSober Living Homes
A sober living home in North Carolina offers structure and support to help individuals maintain sobriety. The home is free from substances and offers 12-step programs, individual responsibilities, and mutual support with others in recovery. This setting can provide a lifeline as individuals strengthen recovery skills and prepare to reenter mainstream society. Most residents remain in a men's or women's sober living home for six months or more.
heart-hands iconIntervention Services
Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

There are many types of drug rehab in North Carolina. To receive treatment for addiction, you can choose from many inpatient and outpatient programs. Often, participants start with detox and work through a full continuum of care that continues with ongoing support for long-term recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
hearing-impaired-program thumbnail image
Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
hiv-aids-program thumbnail image
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

During nutrition therapy in North Carolina, you'll work with a nutritionist to develop a dietary plan. Medical professionals will provide input based on your health needs. You'll learn to create goals for nutrition and develop the skills you need to meet them.

Recreational therapy in North Carolina helps you during drug and alcohol addiction recovery by engaging you in activities that support your physical and mental health. Sports, arts, and outdoor adventures give you positive experiences that help replace substance use and help you develop healthy habits and a support network.

When you participate in experiential therapy in North Carolina, you'll harness creative expression to release negative emotions and experience positive ones. This happens through hands on interventions such as music, art, animal care, culinary arts, and drama.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Amenities

  • car iconPrivate Transportation
  • recreation iconRecreation Room
  • weight iconGym
  • spa2 iconYoga Studio
  • meditation iconMeditation Room
  • luxury iconLuxury Accommodations
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms
  • desert iconDesert Setting

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 4537

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Phone icon (919) 775-6160
Building icon

3112 Tramway Road
Sanford, NC 27332

Reviews of Sanford VA Clinic

3.3/5 (39 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.3 (39 reviews)
Amanda McLamb
1 month ago
1

This place will make an appointment for you and then cancel them over and over. Very unprofessional, especially for being a government run entity.

Brandi MacBean
2 months ago
1

My boyfriend had a doctor s appointment that required him to get bloodwork done beforehand. We initially were going to Fayetteville for this but were told he could get it done at this location. We opted for this location because it was only a 30 minute drive compared to the 50 minute drive to Fayetteville. Before he got his bloodwork done he informed the nurse that he passes out when his blood gets drawn but he s totally fine once he lays down and puts his feet up. This is a very average and normal thing that happens and is easy to deal with. Per usual he passes out, probably made worse by him being mistakenly told to fast beforehand. A very nice nurse comes out and gets me and brings me to him, informing me that they called an ambulance and that they were very worried about him. I get back to the room he s in and there s two paramedics that seem annoyed and ten nurses all stressed. The room was packed. He is totally fine and he rejects taking the ambulance as he knew he just needed a meal. The nurses tell us they didn t get enough blood so he has to come back before his appointment. We walk out annoyed we have to come back and that the nurses overreacted so much. Two days later we come back to this location, and they decide to refuse drawing his blood because they re so concerned about him passing out. Again, this was a totally normal reaction that is quite common so I don t understand why these nurses are so alarmed by this. So now we had to drive an hour to Fayetteville, where it didn t phase the nurses that he passes out. He decided already that he wouldn t come back to this location but today was just the icing on the cake. He received a bill for the ambulance! He called the VA assuming it was covered, especially since he didn t use it. Nope, turns out because he didn t use it, he has to pay, according to VA policy. We just moved here and haven t started our new jobs yet. This bill cost about as few weeks of groceries. Simply because this location panicked over a basic reaction we got a bill. I d caution anyone from going somewhere so careless and fearful.

Josh Corley
2 months ago
1

I have been seeing a specialist in the community for awhile now and had to have the referral renewed a couple times already. There is always issues. This time my specialist sent a request for a new referral to them at the beginning of June. Come the end of July they had received no new referral. I attempted to call the VA clinic multiple times over the last few weeks and there is never and answer and their mailbox is full. I message the team through the app multiple times and the final response was that they sent me a letter to schedule an appointment with my PCM to talk about the referral. This could have been done 2 months ago before my last one expired, but now I have to deal with the lack of care. Also, why can't we schedule it over the phone, email, or secure messaging app. It makes absolutely no sense and the fact that veterans have to work so hard to receive the care they are entitled to is shameful. I hope that this reaches someone that can effect change.

Tricia Cl
3 months ago
1

Mike Bagley
4 months ago
3

Evan Donaldson
5 months ago
1

Shame on the VA for not having a live operator to speak with. You can't even leave a message. "Sorry the operator is not available. You cannot record a message for the operator, this mailbox is full." So lazy.....

Cesar Hembree
6 months ago
5

The VA in Sanford is legit. Recently retired (20 years ABN Infantry out of Fort Bragg, best job I ever had, #111 jumps into 4 continents) I had my very first visit and the staff was incredibly helpful and answered all of my questions. They fixed my hearing aids on the spot and ordered me spare parts, immediately gave me needed immunizations, coordinated meds be delivered to my home, got me in touch with dental, I met my new PCM he's super professional and it's awesome how I can talk freely in laymans terms and the PCM understands my symptoms without using medical lingo, and much more in a matter of a couple hours. I had nice conversations with the vets in the waiting room. I highly recommend this VA and give it a strong 5 star rating.

Garry Hawn
8 months ago
5

Dr. Aimee and staff did a super job on my first appointment.

M. C.
10 months ago
1

dustin burleson
11 months ago
1

Edit: Following my first visit things were not as reflected in my original review. I have appointments that just randomly cancelled without reason and then rescheduled a month or so later over and over- with no actual appointment ever materializing. This has continued to happen. Add this to the fact that it has been insanely difficult to get even basic care and it's easy to see why people are angry. The VA continues to live up to it's reputation of poor care.I was surprised to see low ratings. The staff is very pleasant and timely. They also are very engaged and eager to do anything they can help. They have responded within the day to any messages on the myhealthevet message ctr, and ensured that I have every piece of information, every applicable test, and every question answered. From the time I walked in the door to the time I left every person I enteracted with was truly pleasant and helpful.

Derril Albert
1 year ago
5

Went here for my first appointment at this office today and met my new Primary Care Provider. It was the best experience I've ever had at any Government run facility in my life. Beautiful building, ready parking, friendly people, fast service. 10 out of 10.

M. B.
1 year ago
1

6/25/23 - My husband and I have been trying to get him a mental health appointment at this location since 2021 to no avail. We've requested through secure messaging, we've called and left messages, and all we're told each time is that they'd pass on the request to the social worker for them to call and schedule. We're still waiting...

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