Family Service of the Piedmont

1401 Long St
High Point, NC 27262

Family Services of The Piedmont NC 27262

About Family Service of the Piedmont

Family Service of the Piedmont provides mental health and substance abuse treatment for children, adolescents, and adults in High Point, North Carolina. These services are available on a sliding fee scale, depending on income, and they accept Medicaid and private health insurance.

Their treatment consists of family and individual counseling that emphasizes areas like substance use issues, anger management, depression, family stress, grief, and marital problems. They also have telehealth counseling to create more flexibility for those who can’t come to the facility. Their sessions are customized to meet the needs of each person. Since trauma is typical with substance abuse issues, trauma-focused care is available to address the potential causes of addiction.

They believe in a holistic approach and feel that there is a connection between mental health and physical health and the factors included in recovery. They work with nearby clinics that accept walk-ins for counseling as part of an integrative approach. This method helps provide counseling to those with immediate needs. These facilities include the High Point Center for Child Wellness, Families First Center, and Slane Center. Bilingual counselors are available for better overall community support, and if needed, your services will include a psychiatric medication eval and management program.

Case management services are also provided for referrals to higher-intensity programs. Additionally, they have financial stability services that offer budget and credit workshops, housing counseling, and student loan counseling as part of their continuum of care.

Latest Reviews

Luke
7 months ago on Google
5
Great place. I love the Family Services of the Piedmont. It's a great place to get actual good help at.
Makeesa Khan
8 months ago on Google
5
Hunter-Lynn Coldfire
9 months ago on Google
2
I went in for counseling because my mental health wasn't 100% and to see if I could get help with my housing/food situation. I was told several times that I'd be given a list of resources for food and that someone would call me about getting different housing. No one ever called me, even though the housing was dire (DV situation), and I was never given a list of any resources. Then my counselor said on Jan 5th they don't accept my insurance, but I could see anyone else there that does accept it. After I was put on the schedule to see another counselor in August 2023, and they "couldn't find my appointment on the schedule" for said counselor, I didn't want to see anyone but who I was already seeing. They let me fall through the cracks and the only reason why I gave two stars is for my counselor. They're awesome. I just wish they would accept my insurance.

Location

Accepted Insurance

Family Service of the Piedmont works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
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Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
aftercare iconAftercare Support
Rehab aftercare programs offer a complete continuum of care for clients in the maintenance phase of recovery and are predicated on the idea that addiction disease is a chronic condition prone to relapse and warranting continuing care. Clients collaborate with their care team and case manager to access the specific rehab aftercare services they need to promote their sustained sobriety. Peer coaching, relapse prevention services, career counseling, and 12 step program induction are common in these programs.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

There are many types of drug rehab in North Carolina. To receive treatment for addiction, you can choose from many inpatient and outpatient programs. Often, participants start with detox and work through a full continuum of care that continues with ongoing support for long-term recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
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Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
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HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

You usually develop a strong bond with your therapist during individual therapy sessions. This helps you explore the underlying causes of your substance use in a safe and nonjudgmental environment. Therapists help you develop effective coping strategies you can use in the community and improve your self awareness so you understand your addiction triggers.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

During couples therapy in North Carolina, a psychologist helps you and your partner resolve problems that are occurring in your relationship. This licensed therapist uses talk therapy to help you both work through challenges together. The process involves learning new skills to better handle conflict and life issues.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Amenities

  • private iconPrivate Setting

Contact Information

Phone icon (336) 889-6161
Building icon

1401 Long St
High Point, NC 27262

Fact checked and written by:
Patti Croft, MBA
Edited by:
Anna Spooner

Reviews of Family Service of the Piedmont

4.4/5 (48 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

4.4 (48 reviews)
Luke
7 months ago
5

Great place. I love the Family Services of the Piedmont. It's a great place to get actual good help at.

Makeesa Khan
8 months ago
5

Hunter-Lynn Coldfire
9 months ago
2

I went in for counseling because my mental health wasn't 100% and to see if I could get help with my housing/food situation. I was told several times that I'd be given a list of resources for food and that someone would call me about getting different housing. No one ever called me, even though the housing was dire (DV situation), and I was never given a list of any resources. Then my counselor said on Jan 5th they don't accept my insurance, but I could see anyone else there that does accept it. After I was put on the schedule to see another counselor in August 2023, and they "couldn't find my appointment on the schedule" for said counselor, I didn't want to see anyone but who I was already seeing. They let me fall through the cracks and the only reason why I gave two stars is for my counselor. They're awesome. I just wish they would accept my insurance.

Jeannie Parrish
1 year ago
5

been going here for years now and I really appreciate the services I recieve

Lisa B
1 year ago
1

Unfortunately the therapist that my child was seeing was not able to help. In fact caused more anxiety. Thankfully we have moved forward and she is doing much better. I don't see us ever going to this service ever again.

Lori Tay
1 year ago
5

Walk In appointment and we met with Lakeisha. The entire intake was smooth, professional and informative. She is a sweet lady who reassured us by fixing all future appointments and put my mind at ease.

Anna H
1 year ago
4

Angel Angel
1 year ago
1

THINK BEFORE YOU DONATE TO THEM. Please don't fall into their words. They look like they are doing a great job until you the bad of them.

Jennifer Bucholtz
1 year ago
5

Lou Arevalo
1 year ago
5

Excellent staff that got my family through some troubling times. Very responsive.

Tony Anthony
1 year ago
5

I do assessments on a weekly basis and love the feedback I get from group meetings it helps you to stay positive and focus

Laura Latham
2 years ago
4

I went in as a walk in.I didn't have to wait long to be assessed for services they offer.Staff was very friendly..However what took so long was the largest amount of paperwork I have ever had to fill out .It took me about an hour.And 50 percent of it is irrelevant to anyone,one way or another.I got a virtual appointment which is wonderful for me since I don't drive ..They are very informative and professional.

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