Family Services – Chemung County Crisis Program

1019 East Water street
Elmira, NY 14901

Family Services - Chemung County Crisis Program NY 14901

About Family Services – Chemung County Crisis Program

Family Services of Chemung is an outpatient mental health and family services center in Elmira, New York. They offer a variety of outpatient counseling services along with care management and a child advocacy center but they have one particularly interesting program called the Crisis Program.

The Crisis Program is a specialized program that operates in Chemung County and Schuyler County. It’s a mobile response team that can help you through a mental health or behavioral health crisis. In the case of addiction recovery this could include a crisis when you’re very tempted to relapse and you need someone to help you avoid relapse. Or it could be when you hit your rock bottom and you need help to figure out where to go to get the treatment you need like detox and residential rehab or to talk through your options.

Along with these cases they can help you through other types of mental health crises. For example if you have a mental illness and your symptoms become very severe or if you’re having thoughts of suicide they will be there to help. Or they can help you through a crisis that comes from a life event like losing someone you love.

This mobile crisis team is available at all times 24/7 and they’ll come to where you are to help you or they can counsel you over the phone. They can guide you through especially difficult times and they can also provide referrals to help you get longer term care.

This might not be the typical type of addiction treatment program you find but they serve a very important role in the recovery process. If you’re in Chemung County or Schuyler County this is a resource that will always be there if you need it.

Latest Reviews

Chris Roupp
1 month ago on Google
5
Zachari Semler
1 month ago on Google
5
Michael
1 month ago on Google
5
The people there really take there time out to help you

Location

Accepted Insurance

Family Services – Chemung County Crisis Program works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
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Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact Information

Phone icon (607) 733-5696
Building icon

1019 East Water street
Elmira, NY 14901

Fact checked and written by:
Nikki Wisher, BA
Edited by:
Anna Spooner

Reviews of Family Services – Chemung County Crisis Program

3.78/5 (170 reviews)
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Reviews

1

DO NOT TRUST! They will cause you more harm than good. Upper level management (they refer to themselves as "directors", which is a joke when none of them have high end medical experience by their own admission) do nothing more than pass the buck to one another, plus deceive ... Read More

Reviewed on 2/22/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.8 (169 reviews)
Michael
1 month ago
5

The people there really take there time out to help you

Travis Foster
1 month ago
3

It's fine takes a year to get seen though

Chris Roupp
1 month ago
5

Zachari Semler
1 month ago
5

Lashanda Shairakk Banks
4 months ago
5

Matthew Page
5 months ago
5

Real swanky place. I mean they have chairs and electricity...carpeting to boot. Very impressed.

Jess S
5 months ago
4

Debra Mosher
5 months ago
5

cgwworldministries
7 months ago
5

They help so much. If you don't ask you won't get the help. Thank you so much for all you do!

Chuck Metcalfe
7 months ago
5

An outstanding community service organization.

Jeannine Rosekrans
8 months ago
5

Courteous people

Andy Distasio
9 months ago
3

If you're on Medicaid and you live in Elmira, AND if you need any kind of mental health help, you won't get anywhere with Arnot Health. You're stuck with Family Services, where it's hit or miss. I like my counselor, but I know some people who aren't real happy with the place. Nevertheless as a not-for-profit, they do the best they can.

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