Family Services – Chemung County Crisis Program

Elmira, New York

1019 East Water street
Elmira, NY 14901

(607) 733-5696
3.78 (167 reviews)

About Family Services – Chemung County Crisis Program

Family Services of Chemung is an outpatient mental health and family services center in Elmira, New York. They offer a variety of outpatient counseling services along with care management and a child advocacy center but they have one particularly interesting program called the Crisis Program.

The Crisis Program is a specialized program that operates in Chemung County and Schuyler County. It’s a mobile response team that can help you through a mental health or behavioral health crisis. In the case of addiction recovery this could include a crisis when you’re very tempted to relapse and you need someone to help you avoid relapse. Or it could be when you hit your rock bottom and you need help to figure out where to go to get the treatment you need like detox and residential rehab or to talk through your options.

Along with these cases they can help you through other types of mental health crises. For example if you have a mental illness and your symptoms become very severe or if you’re having thoughts of suicide they will be there to help. Or they can help you through a crisis that comes from a life event like losing someone you love.

This mobile crisis team is available at all times 24/7 and they’ll come to where you are to help you or they can counsel you over the phone. They can guide you through especially difficult times and they can also provide referrals to help you get longer term care.

This might not be the typical type of addiction treatment program you find but they serve a very important role in the recovery process. If you’re in Chemung County or Schuyler County this is a resource that will always be there if you need it.

Dollar icon Payment Options

  • medicaid iconMedicaid
  • shield-cross iconPrivate insurance
  • self-pay iconSelf-pay options
  • sliding-scale-payment iconSliding scale payment assistance
  • medicare iconMedicare
  • military iconMilitary insurance
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

User icon Programs

check iconAdolescence program

adult-program iconAdult program

elderly iconElderly program

hearing iconHearing impaired program

young-adult iconYoung adult program

Heart icon Treatment

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

couples-therapy iconCouples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Phone icon Contact

Phone icon (607) 733-5696
Building icon

1019 East Water street
Elmira, NY 14901

Call Now - Help is Available
Get Help Now - 716-351-4382
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Fact checked and written by:
Nikki Wisher, BA
Edited by:
Anna Spooner

Reviews

3.78 (167 reviews)
Rehab.com icon Rehab.com (1)
Google icon Google (166)
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Overall Experience
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Reviewer
Overall Experience
Date Submitted
Reviewer
1

DO NOT TRUST! They will cause you more harm than good. Upper level management (they refer to themselves as "directors", which is a joke when none of them have high end medical experience by their own admission) do nothing more than pass the buck to one another, plus deceive ... Read More

Reviewed on 2/22/2018
Overall Experience
Date Submitted

Google Rating

3.8 (166 reviews)
Travis Foster
1 month ago
3

It's fine takes a year to get seen though

Lashanda Shairakk Banks
3 months ago
5

Jess S
4 months ago
4

Debra Jones mosher
4 months ago
5

Matthew Page
4 months ago
5

Real swanky place. I mean they have chairs and electricity...carpeting to boot. Very impressed.

cgwworldministries
6 months ago
5

They help so much. If you don't ask you won't get the help. Thank you so much for all you do!

Chuck Metcalfe
6 months ago
5

An outstanding community service organization.

Jeannine Rosekrans
7 months ago
5

Courteous people

Andy Distasio
8 months ago
3

If you're on Medicaid and you live in Elmira, AND if you need any kind of mental health help, you won't get anywhere with Arnot Health. You're stuck with Family Services, where it's hit or miss. I like my counselor, but I know some people who aren't real happy with the place. Nevertheless as a not-for-profit, they do the best they can.

John Collins
9 months ago
5

Jessica Merrill
9 months ago
5

Tarynn Sullivan
9 months ago
5

Great staff and services

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